Waterhouse Ridge Memory Care Community
A residential care facility in Beaverton, Oregon 97006
1115 NW 158th Avenue, Beaverton, Oregon 97006. (971) 451-2156.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 54 substantiated violations in the last three years Middle in Washington County: 4.5
- 10 at the state’s most serious level, in three years (needs attention)
- 68 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean7
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
18 inspections on record since Feb 8, 2022, the latest on Mar 4, 2026, citing 98 deficiencies in all.
54 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 10 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
53 citations in 16 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Jun 14, 2026: substantiated violation1 citation
-
Failed to provide safe environment
May 14, 2026: substantiated violation1 citation
-
Failed to cooperate with an investigation
Apr 11, 2026: substantiated violation1 citation
-
Failed to assure timely medical treatment
Jan 18, 2026: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to use an ABST
Jan 11, 2026: substantiated violation1 citation
-
Failed to use an ABST
Nov 13, 2025: substantiated violation1 citation
-
Failed to use an ABST
Nov 9, 2025: substantiated violation1 citation
-
Failed to use an ABST
Apr 28, 2025: substantiated violation1 citation
-
Failed to use an ABST
Dec 29, 2024: substantiated violation1 citation
-
Failed to follow care plan
Nov 4, 2024: substantiated violation1 citation
-
Failed to properly plan care
Nov 2, 2024: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Oct 28, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 14, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Oct 10, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jul 7, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Jul 5, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
May 21, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 30, 2024: substantiated violation1 citation
-
Failure to provide a system that prevents theft or misuse of medication
Apr 24, 2024: substantiated violation1 citation
-
Failed to assist with transfer
Mar 21, 2024: substantiated violation1 citation
-
Failed to use an ABST
Mar 15, 2024: substantiated violation1 citation
-
Failed to properly plan care
Mar 3, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Feb 27, 2024: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Feb 26, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Feb 24, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 22, 2024: substantiated violation4 citations
-
Failed to provide a safe medication administration system
-
Failed to protect resident from financial exploitation
-
Failed to protect resident from financial exploitation
-
Failed to provide a safe medication administration system
Feb 14, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Jan 25, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Jan 22, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Dec 22, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Dec 6, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Dec 5, 2023: substantiated violation1 citation
-
Failed to administer medication as ordered
Dec 4, 2023: substantiated violation16 citations
-
Failed to provide safe environment
-
Failed to provide a safe medication administration system
-
Failed to provide a safe medication administration system
-
Failed to provide oversight and monitoring of change of condition
-
Failed to assure a qualified caregiver was present
-
Failed to meet the scheduled and unscheduled needs of residents
-
Failed to assure a qualified caregiver was present
-
Failed to provide service
-
Failed to provide safe environment
-
Failed to provide peri care
-
Failed to provide a safe medication administration system
-
Failed to provide safe environment
-
Failed to provide safe environment
-
Failed to use an ABST
-
Failed to provide safe environment
-
Failed to provide a safe medication administration system
Dec 3, 2023: substantiated violation1 citation
-
Failed to follow care plan
Nov 30, 2023: substantiated violation1 citation
-
Failed to administer medication as ordered
Oct 29, 2023: substantiated violation1 citation
-
Failed to meet the scheduled and unscheduled needs of residents
Oct 10, 2023: substantiated violation1 citation
-
Failed to properly plan care
Sep 13, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Sep 8, 2023: substantiated violation1 citation
-
Failed to administer medication as ordered
Sep 6, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Aug 31, 2023: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to administer ordered medication
Aug 29, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 26, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 20, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Aug 19, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Aug 17, 2023: substantiated violation1 citation
-
Failed to properly plan care
Aug 14, 2023: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
Aug 2, 2023: substantiated violation1 citation
-
Failed to properly plan care
Jul 27, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Jul 25, 2023: substantiated violation1 citation
-
Failed to provide service
Jul 24, 2023: substantiated violation1 citation
-
Failed to provide service
Jul 22, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Jul 10, 2023: substantiated violation1 citation
-
Failed to keep medication record current or accurate
Jun 12, 2023: substantiated violation1 citation
-
Failed to administer medication as ordered
May 28, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
May 22, 2023: substantiated violation1 citation
-
Failed to provide safe environment
May 17, 2023: substantiated violation1 citation
-
Failed to properly plan care
May 9, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Apr 24, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Mar 19, 2023: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
Mar 12, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Feb 28, 2023: substantiated violation3 citations
-
Failed to meet the scheduled and unscheduled needs of residents
-
Failed to provide safe environment
-
Failed to provide safe environment
Feb 20, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Feb 15, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Feb 14, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Jan 3, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Dec 18, 2022: substantiated violation1 citation
-
Failed to properly plan care
Nov 30, 2022: substantiated violation1 citation
-
Failed to properly plan care
Nov 19, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Oct 17, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Oct 13, 2022: substantiated violation1 citation
-
Failed to cooperate with an investigation
Oct 10, 2022: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to properly plan care
Oct 9, 2022: substantiated violation1 citation
-
Failed to administer medication as ordered
Sep 28, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Sep 27, 2022: substantiated violation1 citation
-
Failed to provide service
Sep 3, 2022: substantiated violation1 citation
-
Failed to follow care plan
Aug 31, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Aug 24, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Aug 16, 2022: substantiated violation1 citation
-
Failed to administer medication as ordered
Aug 12, 2022: substantiated violation1 citation
-
Failed to properly plan care
Jul 13, 2022: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jun 14, 2022: substantiated violation1 citation
-
Failed to follow care plan
May 30, 2022: substantiated violation1 citation
-
Failed to properly plan care
May 7, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Apr 17, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Apr 12, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Mar 22, 2022: substantiated violation1 citation
-
Failed to follow care plan
Mar 17, 2022: substantiated violation1 citation
-
Failed to provide service
Mar 1, 2022: substantiated violation1 citation
-
Failed to submit timely or adequate staffing documentation
Feb 23, 2022: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 7, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Dec 8, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Dec 1, 2021: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Nov 12, 2021: substantiated violation1 citation
-
Failed to protect resident from verbal abuse
Oct 19, 2021: substantiated violation1 citation
-
Failed to assist with toileting
Jun 21, 2021: substantiated violation4 citations
-
Failed to provide or assist with hygiene
-
Failed to provide appropriate staffing
-
Failed to assure a qualified caregiver was present
-
Failed to provide appropriate housekeeping services
May 12, 2021: substantiated violation1 citation
-
Failed to properly plan care
Apr 19, 2021: substantiated violation1 citation
-
Failed to properly plan care
Apr 6, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Apr 3, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Feb 23, 2021: substantiated violation1 citation
-
Failed to properly plan care
Feb 14, 2021: substantiated violation2 citations
-
Failed to assure resident rights
-
Failed to keep medication record current or accurate
Feb 13, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Feb 6, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Jan 4, 2021: substantiated violation1 citation
-
Failed to provide safe environment
Dec 16, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Nov 16, 2020: substantiated violation1 citation
-
Failed to maintain a safe physical environment
Nov 10, 2020: substantiated violation1 citation
-
Failed to provide proper food/nutrition
Aug 28, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Aug 23, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Jul 4, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Jun 22, 2020: substantiated violation1 citation
-
Failed to properly plan care
Jun 8, 2020: substantiated violation1 citation
-
Failed to provide safe environment
Nov 27, 2019: substantiated violation1 citation
-
Failed to protect resident from physical abuse
Nov 26, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Aug 5, 2019: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to provide service
Jul 30, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Jul 14, 2019: substantiated violation1 citation
-
Failed to provide safe environment
May 14, 2019: substantiated violation1 citation
-
Failed to assure resident rights
Apr 26, 2019: substantiated violation1 citation
-
Failed to provide or maintain resident care equipment
Apr 24, 2019: substantiated violation2 citations
-
Failed to adequately care plan related to falls
-
Failed to report potential or suspected abuse
Apr 4, 2019: substantiated violation1 citation
-
Failed to maintain a safe physical environment
Mar 30, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Mar 20, 2019: substantiated violation1 citation
-
Failed to adequately care plan related to falls
Mar 10, 2019: substantiated violation2 citations
-
Failed to administer ordered medication
-
Failed to adequately care plan related to falls
Mar 7, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Feb 20, 2019: substantiated violation2 citations
-
Failed to adequately care plan related to falls
-
Failed to provide safe environment
Feb 6, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Jan 18, 2019: substantiated violation1 citation
-
Failed to provide safe environment
Dec 20, 2018: substantiated violation1 citation
-
Failed to adequately care plan related to falls
Oct 30, 2018: substantiated violation1 citation
-
Failed to follow care plan
Oct 26, 2018: substantiated violation1 citation
-
Failed to follow care plan
Oct 22, 2018: substantiated violation1 citation
-
Failed to report potential or suspected abuse
Oct 9, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Oct 3, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Sep 10, 2018: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to report potential or suspected abuse
Sep 4, 2018: substantiated violation1 citation
-
Failed to assure resident was safe
Jul 20, 2018: substantiated violation1 citation
-
Failed to administer ordered medication
Jul 1, 2018: substantiated violation1 citation
-
Failed to provide safe environment
May 21, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Apr 6, 2018: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to report potential or suspected abuse
Mar 28, 2018: substantiated violation1 citation
-
Failed to follow care plan
Mar 23, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Mar 19, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Mar 14, 2018: substantiated violation1 citation
-
Failed to adequately care plan related to falls
Feb 28, 2018: substantiated violation1 citation
-
Failed to provide safe environment
Feb 22, 2018: substantiated violation1 citation
-
Failed to protect resident from involuntary seclusion
Jun 19, 2017: substantiated violation1 citation
-
Failed to provide safe environment
Mar 17, 2017: substantiated violation1 citation
-
Failed to provide safe environment
Mar 13, 2017: substantiated violation1 citation
-
Failed to provide safe environment
Nov 7, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Oct 31, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Sep 15, 2016: substantiated violation1 citation
-
Failed to assure resident rights
Aug 31, 2016: substantiated violation1 citation
-
Failed to provide safe environment
Aug 30, 2016: substantiated violation1 citation
-
Failed to provide service
May 29, 2016: substantiated violation1 citation
-
Failed to provide safe environment
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Mar 4, 2026 | Inspection (Re-Licensure) | 5 deficiencies cited |
| Feb 24, 2026 | Inspection (Kitchen) | 2 deficiencies cited |
| Mar 19, 2025 | Inspection (Kitchen) | 2 deficiencies cited |
| Apr 30, 2024 | Inspection (Complaint Investigation) | 5 deficiencies cited |
| Mar 4, 2024 | Inspection (Validation) | 23 deficiencies cited |
| Dec 4, 2023 | Inspection (Complaint Investigation) | 3 deficiencies cited |
| Dec 4, 2023 | Inspection (Complaint Investigation) | 10 deficiencies cited |
| Sep 14, 2023 | Inspection (Licensure Complaint) | 7 deficiencies cited |
| Aug 22, 2023 | Inspection (State Licensure) | 2 deficiencies cited |
| Aug 3, 2023 | Inspection (Complaint Investigation) | 5 deficiencies cited |
| Jun 7, 2023 | Inspection (Complaint Investigation) | 4 deficiencies cited |
| Dec 2, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Dec 2, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Dec 2, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Sep 29, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Sep 29, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
| Apr 11, 2022 | Inspection (Validation) | 24 deficiencies cited |
| Feb 8, 2022 | Inspection (Complaint Investigation) | 1 deficiency cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 68 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 50R433.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 2 regulatory actions on record: licence condition.
- 10 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Sep 14, 2026 | Licence condition | Failed to use an ABST. In effect Sep 14, 2026 to Oct 19, 2026. |
| Dec 8, 2023 | Licence condition | Failed to provide safe environment. In effect Dec 8, 2023 to Dec 23, 2024. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 66 facilities of this kind in Washington County, the middle value for substantiated violations in the last three years was 4.5; this one had 54.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Brookdale Beaverton | 4 |
| Footsteps at Tanasbourne | 4 |
| Waterhouse Ridge Memory Care Community This assisted living facility | 54 |
| Clearwater Beaverton | 14 |
| Springs at Tanasbourne | 4 |
| Farmington Square Beaverton | 26 |
| Regency Park Alzheimer’s Care | 57 |
| Jurgens Park Senior Living | 40 |
| Marquis Autumn Hills Residential Memory Care | 1 |
| Elena’s Manor | 12 |
| Serenity Hills Senior Living | 0 |
| Edgewood Point Memory Care | 2 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
-
Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.