Elena’s Manor
A residential care facility in Hillsboro, Oregon 97123
351 SE 5th St, Hillsboro, Oregon 97123. (503) 648-3413.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 12 substantiated violations in the last three years Middle in Washington County: 4.5
- 0 at the state’s most serious level, in three years
- 62 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean7
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 inspections on record since Jul 29, 2022, the latest on Feb 19, 2026, citing 44 deficiencies in all.
12 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 0 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
12 citations in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Jul 10, 2026: substantiated violation1 citation
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Failed to staff as indicated by ABST
May 11, 2026: substantiated violation7 citations
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Failed to cooperate with an investigation
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Failed to make facility or resident records accessible
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Failed to make facility or resident records accessible
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Failed to cooperate with an investigation
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Failed to cooperate with an investigation
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Failed to submit timely or adequate staffing documentation
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Failed to make facility or resident records accessible
Dec 18, 2025: substantiated violation1 citation
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Failed to use an ABST
May 22, 2025: substantiated violation1 citation
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Failed to use an ABST
Sep 1, 2024: substantiated violation1 citation
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Failed to report vaccination status
Jun 5, 2024: substantiated violation1 citation
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Failed to administer medication as ordered
Dec 1, 2022: substantiated violation1 citation
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Failed to submit timely or adequate staffing documentation
Jul 28, 2022: substantiated violation1 citation
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Failed to provide or maintain resident care equipment
Oct 27, 2021: substantiated violation1 citation
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Failed to provide appropriate staffing
Jun 7, 2021: substantiated violation1 citation
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Failed to investigate injury of unknown origin to rule out abuse
Jan 28, 2020: substantiated violation1 citation
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Failed to provide safe environment
Aug 22, 2018: substantiated violation2 citations
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Failed to properly plan care
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Failed to report potential or suspected abuse
Feb 3, 2017: substantiated violation1 citation
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Failed to administer ordered medication
Jul 28, 2015: substantiated violation1 citation
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Failed to protect resident from financial exploitation
Jul 3, 2015: substantiated violation1 citation
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Failed to protect resident from rough treatment
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Feb 19, 2026 | Inspection (Change of Owner) | 17 deficiencies cited |
| Mar 6, 2024 | Inspection (State Licensure) | No deficiencies cited |
| Jun 6, 2023 | Inspection (Validation) | 21 deficiencies cited |
| Mar 30, 2023 | Inspection (Licensure Complaint) | 4 deficiencies cited |
| Feb 15, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Jul 29, 2022 | Inspection (Complaint Investigation) | 2 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 62 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 50M049.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 4 regulatory actions on record: licence condition.
- 0 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jun 14, 2023 | Licence condition | Failed to meet the scheduled and unscheduled needs of residents. In effect Jun 14, 2023 to Jan 9, 2024. |
| Jun 14, 2023 | Licence condition | Failed to use an ABST. In effect Jun 14, 2023 to Jan 9, 2024. |
| Jun 14, 2023 | Licence condition | Failed to report potential or suspected abuse. In effect Jun 14, 2023 to Jan 9, 2024. |
| Jun 14, 2023 | Licence condition | Failed to properly plan care. In effect Jun 14, 2023 to Jan 9, 2024. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 66 facilities of this kind in Washington County, the middle value for substantiated violations in the last three years was 4.5; this one had 12.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Elena’s Manor This assisted living facility | 12 |
| Rosewood Memory Care | 18 |
| The Ackerly at Reed’s Crossing Memory Care | 19 |
| Avamere at Hillsboro | 5 |
| The Ackerly at Reed’s Crossing | 8 |
| Rosewood Park Retirement and Assisted Living Residence | 21 |
| Avamere at Hillsboro Assisted Living Facility | 9 |
| Farmington Square Beaverton | 26 |
| Regency Park Alzheimer’s Care | 57 |
| Jurgens Park Senior Living | 40 |
| Brookdale Beaverton | 4 |
| Marquis Autumn Hills Residential Memory Care | 1 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.