Kone escalators
1 report to CPSC, the latest made May 20, 2019. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- May 20, 2019the latest report was made
- May 20, 2019the earliest
- 0with the company’s comments
- Brand
- Kone
- Maker
- Kone AmericasMakers, importers or sellers, as the reports name them
- Product
- EscalatorsCPSC’s product type: Escalators (code 1890), in Products at Public Facilities: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2019 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Emergency room Made May 20, 2019, sent to the company Jun 7, 2019, published by CPSC Jul 1, 2019
The product, in the report: Kone Escalator
I stepped onto a escalator at the Manchester Boston Regional Airport leading up from the check in counter to the TSA security check in. I was wearing rugged soled hiking shoes and I stepped onto the center of the step. The escalator was not busy with one family of three at least 10 steps behind me. I actually looked down at the escalator to make sure that my feet were centered. I was not walking on the escalator had only a small carry on bag with me. Approximately 1/2 way up the escalator I felt a bump which shifted my footing slightly into the riser of the step in front of me. I noticed that my shoe was caught and though that I could free it by pulling on it. When the escalator reached the top, the tread and riser came together, pulling my shoe and foot into the space between the tread and riser. When the escalator reached the top, the comb sheared the front two inches off of my rugged shoes and nipped off the top of three toes. I threw my body weight forward and pulled my foot out of the shoe, causing further injury to my ankle and permanent disability to my knee. The Escalator company maintained that there was no manufacturing defect on the device. This accident is bothersome because I followed all the guidelines provided by CPSC Release number: 08-264 and they were not sufficient to prevent a permanent disability. This accident could have been devastating had a child’s foot become entrapped, because they would not have the strength to pull their foot from a tied sturdy shoe.
- Where
- Manchester, New Hampshire: Other Public Property/
Office - Who was involved
- Age 57, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Kone, made or sold by Kone Americas
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.