Thermal-Aid® 100% Natural Heating and Cooling Bears heating or cooling comfort packs
1 report to CPSC, the latest made Dec 11, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 11, 2012the latest report was made
- Dec 11, 2012the earliest
- 0with the company’s comments
- Brand
- Thermal-Aid® 100% Natural Heating and Cooling Bears
- Maker
- PACIFIC SHORE HOLDINGS, INCMakers, importers or sellers, as the reports name them
- Product
- Heating or cooling comfort packsNot electricCPSC’s product type: Heating or Cooling Comfort Packs (Nonelectric) (code 1742), in Personal Care: Comfort & Relaxation
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2012 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 11, 2012, sent to the company Jan 4, 2013, published by CPSC Jan 28, 2013
The product, in the report: Thermal-Aid® 100% Natural Heating and Cooling Bears, color Blue
This is regarding the “Thermal-Aid® 100% Natural Heating and Cooling Bears.” We purchased it from Costco a few weeks ago. We inadvertently put it in the microwave for 2 minutes as opposed to the recommended 1 minute. Now I understand that you should always read the instructions and do what they say. But sometimes life just happens and you don’t realize you pushed the 2 instead of the 1 because of distractions or whatever. However, I still feel like this is a dangerous product because we only went 1 minute over the recommended guidelines. I wonder if this would have happened at 1 minute 30 seconds as well? At first, I thought it smelled a little funny but I thought that’s just because she put it in for too long. Then I noticed a small brown spot by the ear. Then I noticed it was smoking! I threw it outside onto the grass and it continued to burn for at least 45 minutes and had the worst chemical smell ever. Not sure how it could be “all-natural” if it smells like chemicals. It almost completely burned the entire bear and charred the grass beneath it. What I also don’t understand is that the heating/cooling element is just in the tummy part of the bear, but it was burning everywhere! I took video and pictures of it while it was burning because I couldn’t believe something like that could start a fire!
- Bought from
- Costco
- Bought
- Dec 1, 2012, about then
- Where
- Lehi, Utah: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Thermal-Aid® 100% Natural Heating and Cooling Bears, made or sold by PACIFIC SHORE HOLDINGS, INC
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.