FeelGood heating or cooling comfort packs
1 report to CPSC, the latest made Apr 29, 2011. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Apr 29, 2011the latest report was made
- Apr 29, 2011the earliest
- 0with the company’s comments
- Brand
- FeelGood
- Maker
- MSR IMPORTS, INC.Makers, importers or sellers, as the reports name them
- Product
- Heating or cooling comfort packsNot electricCPSC’s product type: Heating or Cooling Comfort Packs (Nonelectric) (code 1742), in Personal Care: Comfort & Relaxation
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2011 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Apr 29, 2011, published by CPSC Sep 1, 2011
The product, in the report: Cervical Gel Collar
Dear Honorable Attorney General,
I hope you will assist me regarding my issues and concern for the safety of consumers in purchasing an item for home remedy/healthcare.
I recently purchased a cervical gel collar for my neck from a catalog company named
The Feel Good Store 6864 Engle Rd Cleveland, Ohio 44130
This gel collar could be placed in the freezer or heated in the microwave. It was made in China and has proven to be defective and hazardous to the consumer.
I followed the directions for warming up the collar to a “T” in my 700 watt microwave (see enclosed directions sheet). After 2 30 sec. heating times, my microwave had a burn mark on its left wall and a hole was burned thru the collar to the gel. A horrid odor was inside the microwave & in the room. Ashes came out of the hole in the collar. I saw no smoke or flame but put the collar under the faucet. The collar was NEVER EVER warm enough to the touch and obviously had interna / external hot spots. It was a bad egg, defectively manufactured in China. I’ve had no problems with the Feel Good Store in receiving a credit for the defective merchandise. I did encourage them to take the item off the list for sale to consumers.I am writing you so you may enforce my concern. I was fortunate . But another person might have a fire to deal with or injure themselves with this defective collar. Can you please follow up on this matter? I do hope the company will not sell anymore of these collars to the public.
Yours truly,
[REDACTED]
- Model
- #073396
- Bought from
- AmeriMark Direct LLC, Ohio
- Bought
- Jan 25, 2011, about then
- Where
- Unspecified: Unspecified
- Who was involved
- Female
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand FeelGood, made or sold by MSR IMPORTS, INC.
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.