Artic Chill Cooling Towel heating or cooling comfort packs
1 report to CPSC, the latest made Oct 9, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Oct 9, 2012the latest report was made
- Oct 9, 2012the earliest
- 0with the company’s comments
- Brand
- Artic Chill Cooling Towel
- Maker
- COMPLIMENTS, ETC LLC d.b.a. CAJOLEMakers, importers or sellers, as the reports name them
- Product
- Heating or cooling comfort packsNot electricCPSC’s product type: Heating or Cooling Comfort Packs (Nonelectric) (code 1742), in Personal Care: Comfort & Relaxation
By month
The numbers, as a table
| Month | Reports |
|---|---|
| October 2012 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Oct 9, 2012, sent to the company Dec 21, 2012, published by CPSC Jan 9, 2013
The product, in the report: cooling towel
(09/29/2012) The consumer stated that she wet the towel in cool water as stated in the directions. She placed it around her neck. Then she placed it across her legs. She stated that her eyes started itching so she scratched them with her left index finger. Instantly, her eyes started burning. She stated that she put some [REDACTED] eye drops in them. The consumer stated that there must be some type of chemical in the towel that irritated her eyes.
The consumer stated that she went to the pharmacy the next day and the pharmacist told her that her eyelids looked like they were burned. She stated that the pharmacist advised her to use an over-the-counter cortisone cream. The consumer then went to her opthamologist who gave her medication.
The consumer stated that there are no warnings or ingredients list on the package. The consumer stated that she thinks the product should be taken off of the market. The consumer stated that she purchased the towel to test because she was thinking about giving one to her friend who was traveling to Indonesia--she has highly reactive skin. The consumer stated that there was no manufacturer information on the product, except that it was manufactured in China.
- Model
- unknown
- UPC
- 8 1683301003 7
- Serial number
- unknown
- Bought from
- TV Store, Hawaii
- Bought
- Sep 29, 2012
- Where
- Honolulu, Hawaii: Home/
Apartment/ Condominium - Who was involved
- Age 85, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Artic Chill Cooling Towel, made or sold by COMPLIMENTS, ETC LLC d.b.a. CAJOLE
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.