XLERATOR other items in public places
3 reports to CPSC, the latest made Feb 2, 2012. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 3reports to CPSC
- Feb 2, 2012the latest report was made
- Sep 9, 2011the earliest
- 0with the company’s comments
- Brand
- XLERATOR
- Maker
- EXCEL DRYER, INCMakers, importers or sellers, as the reports name them
- Product
- Other items in public placesCPSC’s product type: Public Use Items, Not Elsewhere Classified (code 1738), in Products at Public Facilities: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| February 2012 | 1 |
| December 2011 | 1 |
| September 2011 | 1 |
How badly anyone was hurt
- Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Feb 2, 2012, sent to the company Feb 13, 2012, published by CPSC Mar 6, 2012
The product, in the report: This is a automatic hand dryer in the ladies public restroom.
Using the restroom at the Baby’s R Us Store i went to dry my hands with the automatic hand dryer and the sound was so piercing-ly loud that i believe that the use of this product damaged my hearing. I can not even discribe to you how loud and painful it was to hear this hand dryer function.
- Model
- Unknown
- UPC
- Unknown
- Serial number
- Unknown
- Where
- Irving Tx, Texas: Other
- Who was involved
- Age 29, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand XLERATOR, made or sold by EXCEL DRYER, INC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
-
No one hurt Made Dec 15, 2011, sent to the company Feb 7, 2012, published by CPSC Feb 29, 2012
The product, in the report: Xlerator hand dryers - the silver ones, in particular
The new xlerator hand dryers found in restrooms such as the Royal Farms store in [REDACTED] are piercingly and painfully loud. I have literally cried out in pain on a couple of occasions and have had to cover my ears on all where they are in use when I am in the restroom. I am shocked they are even legal at the volume they operate at. I cannot and will not use them due to their logic defying noise level and will leave the restroom with wet hands if need be.
- Where
- Salisbury, Maryland: Other Public Property/
Office - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Xlerator, made or sold by EXCEL DRYER, INC
- How badly, in CPSC’s words
- Incident, No Injury
-
Hurt, no treatment Made Sep 9, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011
The product, in the report: White or Chrome wall mounted hand dryer
Increasingly so a new generation on hand dryers in restrooms across America are being installed. Most popular installed the “ XLERATOR DRYER MODEL XL-SB”. I reside in California so I’m assuming they have also been installed in all Target Stores across America, check it out. Personally my hearing was compromised likley by one single event before this incident and I have been advised to be aware and stay away avoid loud noise and when warranted to wear ear protection to avoid additional hearing loss. The decibels emitting from this unit is ear piercing to me seems to be unsafe to me! I was in the rest room at a Target store and it was even painfully loud just sitting in the enclosed stall.
- Model
- XL-SB
- UPC
- I do not know
- Serial number
- I do not know
- Bought from
- NA
- Where
- Rohnert Park, California: Other Public Property/
Office - Who was involved
- Age 52, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand XLERATOR, made or sold by EXCEL DRYER, INC
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.