Koala Kare other items in public places
1 report to CPSC, the latest made Aug 27, 2013. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 27, 2013the latest report was made
- Aug 27, 2013the earliest
- 1with the company’s comments
- Brand
- Koala Kare
- Maker
- KOALA KARE PRODUCTSMakers, importers or sellers, as the reports name them
- Product
- Other items in public placesCPSC’s product type: Public Use Items, Not Elsewhere Classified (code 1738), in Products at Public Facilities: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2013 | 1 |
How badly anyone was hurt
- Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, no treatment Made Aug 27, 2013, sent to the company Sep 5, 2013, published by CPSC Sep 26, 2013
The product, in the report: Koala Kare Child Protection Seat attached to Restroom wall at Dairy Queen (Photo enclosed)
Koala Kare Child Protection Seat. Mom put 3 year old child into seat in restroom @ Dairy Queen and seat collapsed. Child fell onto tile floor. Asst. manager said this has happened before. Dairy Queen continued to keep this seat in restroom.
On August 14, 2013 I took my daughter and my two grandchildren to the Dairy Queen Located at [REDACTED] for dinner. My daughter took her five year old daughter and three year old son to use the restroom while I prepared the table and waited for our food.
I heard loud cries coming from the restroom as did the employees as there were two employees sitting at a nearby table. I ran into the restroom and was told by my daughter that she placed her 3 year old son in the seat the Koala Wall Seat. Then the seat itself collapsed sending him to the floor. It was a hard fall unto the tile floor. He was obviously hurt by hitting the floor. After we were able to the console him we went out to our booth. On the way to the booth I asked the employee sitting nearby to please find a manager for us. A young woman came to our booth. I asked for an incident report so I could report what had just occurred. Her response was if an incident report was given we would have to take the child to the ER. We were not given an incident report. I as my grandson’s grandmother should have insisted on filing out an incident report. She also stated that his has happened before. We were then offered ice cream for the children (which we had already paid for). Ad I was leaving I went in to check to make sure that some measure had been taken to block off the seat so that it was unusable there was no tape of signage to indicate that the seat was broken. I called today and spoke to [REDACTED] (store manager) and asked if he was in fact present last evening when the incident happened. He said he was. He also stated that he had told the actual owner of the facility of the incident and that he was going to replace the seat. He also stated that the seat said for infants only. It did not. I took a photo of the seat and there is no signage of any weight limit or age limit. My grandson is 3 years old and weights 36 lbs. When I looked of the Koala Kare websight it lists the weight limit as 50 lbs. When I take my grandchildren out to dinner I have an expectation that they will be safe. And that all equipment intended for children will function properly. How many other children could be harmed by this seat. If the facility was aware that other children had been hurt when the seat collapsed why wasn’t it removed or replace? This special evening that I had planned for my grandchildren was ruined because of someone’s negligence in having a faulty seat in the restroom. I will like assurance that this matter will be rectified so that no other child will be injured while in Dairy Queen. [REDACTED] [REDACTED] [REDACTED]
- Model
- Child Protection Seat
- Where
- Cape Coral, Florida: Other Public Property/
Office - Who was involved
- Age 3, Male
- The reporter’s relation to them
- Other Relative
- As this report names them
- Brand Koala Kare, made or sold by KOALA KARE PRODUCTS
- How badly, in CPSC’s words
- Injury, No First Aid or Medical Attention Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.