Hearth Record

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SpotON pet supplies

1 report to CPSC, the latest made Jun 13, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Jun 13, 2026the latest report was made
  • Jun 13, 2026the earliest
  • 1with the company’s comments
Brand
SpotON
Maker
OnPoint Systems LLCMakers, importers or sellers, as the reports name them
Product
Pet suppliesCPSC’s product type: Pet Supplies (code 1715), in Hobby: Pet Supplies

By month

1 report from July 2025 to June 2026; the most in June 2026, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
June 20261

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jun 13, 2026, sent to the company Jun 17, 2026, published by CPSC Jul 13, 2026

    The product, in the report: GPS “Dog Fence”. Suppose to keep dog within and GPS set area that is drawn by the customer. Supposed to use warning sound and then they claim a non-shock (I believe it is a shock) to keep the dog in the area. It also is supposed to aid in tracking the dog if the dog escapes teh area.

    We purchased at SpotOn GPS dog fence about a month ago. We have just moved into a new home with 6 acres. we initially looked at fencing the property to allow our 2-year-old lab retriever to move around the yard. we discovered GPS collars and researched and decided to purchase the consumer recommended product (SpotOn). We found the instructions difficult to follow. Called several times. Long wait times. Emailed and got some response. We finally tackled the set up and after checking and rechecking we succeeded in installing the GPS perimeter and training the dog. Indeed, the first day went well. The dog spent several hours in the yard. After a few hours, the dog reentered the house thru the dog door and went to sleep in the living room for about an hour. Suddenly the dog jumped up and began to howl and whine, running thru the room. We chased her down and as I grabbed at the collar it shocked me and was hot to the touch. The collar stayed on shocking and hot until it turned off (i would say for several minutes). They dog was traumatized. she would not come near us and would not move cowering in a corner. We reviewed the GPS settings and the house was clearly in the safe zone. This was random and sudden. I researched and found on [REDACTED] other cases of these collars suddenly turning on without warning. The company response to that was some kind of signal bounce. Said the customer was at fault for not putting the house in a safe zone, but it was already in the safe zone. Also said the signal bounces? I am used to correction collars and have used them to train dogs in the past. Never saw one that “turned on” by itself. There were several accounts of this on [REDACTED]. Some inside and some outside. Im not sure what would have happened had we not been near the dog. Would it have shut off? I believe this is not an isolated case as there are other examples. I emailed the company asking for someone to contact me. No call or email. I believe this is inhumane and needs investigation.

    Model
    Model Number SOF-11-001 version 14.0
    UPC
    860013766009
    Serial number
    510334
    Bought from
    Scheels Sporting Goods website
    Bought
    Apr 17, 2026, about then
    Where
    LEWES, Delaware: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand SpotON, made or sold by OnPoint Systems LLC
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Pet supplies

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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