PetSafe pet supplies
2 reports to CPSC, the latest made May 10, 2022. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- May 10, 2022the latest report was made
- Apr 27, 2017the earliest
- 1with the company’s comments
- Brand
- PetSafe
- Maker
- Radio Systems CorporationMakers, importers or sellers, as the reports name them
- Product
- Pet suppliesCPSC’s product type: Pet Supplies (code 1715), in Hobby: Pet Supplies
Other ways the reports write the brand (1)
“PetSafe Pawz Away Pet Barrier”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2022 | 1 |
| April 2017 | 1 |
How badly anyone was hurt
- Hurt, care not known 1 CPSC: Injury, Level of care not known
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hurt, care not known Made May 10, 2022, sent to the company May 13, 2022, published by CPSC May 27, 2022
The product, in the report: This is a basic bark collar designed to deliver a series of shocks to the dog’s neck when they bark. The sensor between the electrodes needs to be placed in the front center of the dog’s neck so it can sense the vibration of the dog’s vocal cords to ensure it only shocks when the dog wearing the collar is the actual dog that barked. Because of this, the collar gets placed in the same place every time.
Petsafe BC-103 OM basic bark collar caused severe open wounds to my dog’s neck just from wearing it for a week. My dog will be going to the vet tomorrow to see if stiches will be required to close these wounds. Warnings in the manual are small and insufficient. Had I known this could happen I would have never used this product. Manual is specific as to where the electrodes need to be placed to deliver a shock upon barking. It also has to be snug to get the electrodes to contact the skin through a dog’s thick fur. Where the electrodes contacted the skin I found two deep open wounds to our dog’s neck when I removed the collar to give her a bath. This collar didn’t shock her more than about 4 times so these seem to be contact wounds from the metal electrodes over a week’s worth of wearing. Additionally, while I was writing this complaint, I was looking for a serial number and the collar delivered a shock to my hand. No bark or sound of any kind, just shocked me while handling the collar.
- Model
- BC-103 OM
- UPC
- Unknown
- Serial number
- None
- Bought from
- Menards
- Bought
- Aug 2, 2021, about then
- Where
- Ryan, Iowa: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand PetSafe, made or sold by Radio Systems Corporation
- How badly, in CPSC’s words
- Injury, Level of care not known
-
No one hurt Made Apr 27, 2017, sent to the company May 5, 2017, published by CPSC May 19, 2017
The product, in the report: PetSafe Pawz Away Pet Barrier Radio Systems Corporation Outdoor Barrier Transmitter 300-842 Amazon product information: https://www.amazon.com/gp/product/B002GQFRVI/ref=oh_aui_search_detailpage?ie=UTF8&psc=1 ASIN: B002GQFRVI Item model number: RFA-378
PetSafe Pawz Away Pet Barrier purchased from Amazon October 3, 2013 caught fire April 27, 2017. The fire started in the “rock” unit and spread to the fence and a trash can. The product is powered solely by 4 D-cell batteries and is advertised for outdoor usage. The product was placed outside near the fence. Amazon lists the following product information:
ASIN: B002GQFRVI Item model number: RFA-378
Style:Add-a-Barrier | Size:Outdoor Place the Outdoor Pet Barrier near anything you want your pet to avoid. No more getting into trash, jumping in pools, digging in flower beds
- Model
- Outdoor Barrier Transmitter 300-842
- Serial number
- N13506
- Bought from
- Amazon
- Bought
- Oct 3, 2013
- Where
- Missouri City, Texas: Home/
Apartment/ Condominium - Who was involved
- Unknown
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand PetSafe Pawz Away Pet Barrier, made or sold by Radio Systems Corporation
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.