Hearth Record

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Fluval pet supplies

1 report to CPSC, the latest made Feb 24, 2016. A report isn’t a recall.

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Feb 24, 2016the latest report was made
  • Feb 24, 2016the earliest
  • 0with the company’s comments
Brand
Fluval
Maker
Rolf C Hagen USA Corp.Makers, importers or sellers, as the reports name them
Product
Pet suppliesCPSC’s product type: Pet Supplies (code 1715), in Hobby: Pet Supplies

By month

1 report from March 2015 to February 2016; the most in February 2016, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
February 20161

How badly anyone was hurt

  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Feb 24, 2016, sent to the company Mar 31, 2016, published by CPSC Apr 14, 2016

    The product, in the report: Heater for reptile tanks

    This caller is reporting a potentially hazardous product which is a 100 watt 12 inch heater used in water for reptiles for Fluval B-38100 purchased around 2013.

    The caller had his set usually at 70 degrees with 10 gallons of water in tank.

    February 18th, 2016 while feeding his turtle, he heard static and tracked it to the heater wire that was on the turtle’s tank.

    He awakened the morning of February 19th, 2016, noticed that the water in the turtle’s tank was cold.

    He moved the wire to the heater and saw a spark come from the wire.

    He is reporting this incident as a shock hazard because he states that if his hand was in the water and the heater wire arched or sparks came out of the wiring then they could become shocked.

    The caller contacted the manufacturer and spoke with [REDACTED] 1 (800) 724-2436. She created report# [REDACTED]

    There are no injuries being reported.

    Thank you for taking the time to document the caller’s concerns regarding the defective Fluval B-238100 aquarium heater. If he could note, the heater was usually kept between 70 and 80 degrees. Also, on the morning of February 19th 2016 when the caller noticed the tank water was cold, he picked the heater unit out of the water with his right hand and checked the temperature gauge at the top with his left hand, which was dry. It was at this time that a spark came from the wire, where it connects to the heater. the caller was very lucky that he or their turtle were not seriously shocked.

    For your convenience I have enclosed several pictures of the Fluval heater, where the wire has separated.

    Thank you again for your time and consideration in this important matter Sincerely, [REDACTED]

    Model
    B-38100
    Serial number
    unknown
    Bought from
    Pets Plus, Pennsylvania
    Bought
    Jan 15, 2013, about then
    Where
    Philadelphia, Pennsylvania: Home/Apartment/Condominium
    Who was involved
    Male
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Fluval, made or sold by Rolf C Hagen USA Corp.
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Pet supplies

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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