Hearth Record

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Comfort Zone pet supplies

2 reports to CPSC, the latest made Jan 26, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 2reports to CPSC
  • Jan 26, 2021the latest report was made
  • Jun 10, 2019the earliest
  • 2with the company’s comments
Brand
Comfort Zone
Maker
CENTRAL GARDEN & PETMakers, importers or sellers, as the reports name them
Product
Pet suppliesCPSC’s product type: Pet Supplies (code 1715), in Hobby: Pet Supplies

By month

1 report from February 2020 to January 2021; the most in January 2021, 1. 1 earlier report, since June 2019, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
January 20211
June 20191

How badly anyone was hurt

  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jan 26, 2021, sent to the company Feb 17, 2021, published by CPSC Mar 10, 2021

    The product, in the report: Comfort Zone Cat Calming Diffuser found here: https://www.comfortzone.com/all-products/comfort-zone-calming-diffuser

    I purchased a Comfort Zone cat calming diffuser which plugs into an outlet. One morning I smelled something burning. It was coming from the diffuser. There was a brown mark on top and it was very hot. Unplugged it and cleaned the entire product off with a swab to make sure the smell wasn’t from the diffuser oil. I plugged it back in and after a few minutes the burning smell came right back and it got very hot. If this had happened while no one was home or while sleeping, it likely would have started a fire.

    Model
    Cat Calming Diffuser
    UPC
    100538645
    Bought from
    Amazon
    Bought
    Jan 28, 2020
    Where
    Boise, Idaho: Home/Apartment/Condominium
    Who was involved
    Age 46, Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Comfort Zone, made or sold by CENTRAL GARDEN & PET
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Jun 10, 2019, sent to the company Jul 3, 2019, published by CPSC Jul 18, 2019

    The product, in the report: Comfort Zone Pheromone diffuser for cats

    Comfort Zone pheromone diffuser for cats #100532987. Within 3 hours of plugging it in, we noticed a burning smell in our home and after searching for all of the obvious kitchen & bathroom suspects, I thought to look at the diffuser. The body of the diffuser was extremely hot requiring me to use a glove to remove it from the outlet. After 30 minutes of being unplugged, the smell dissipated. I am returning the diffuser to Amazon which, after reading the reviews post purchase, demonstrates that MANY other people have had the same issue. I emailed the company directly but after seeing the number of complaints on Amazon believe that it is a true safety hazard. I believe that if we hadn’t been home to unplug the diffuser, a fire was a real possibility.

    Model
    100532987
    UPC
    3907900265
    Bought from
    Amazon
    Bought
    Jun 8, 2019
    Where
    Independence, Kentucky: Home/Apartment/Condominium
    Who was involved
    Age 46, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Comfort Zone, made or sold by CENTRAL GARDEN & PET
    How badly, in CPSC’s words
    Incident, No Injury

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Pet supplies

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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