Revlon curling irons, curlers and hair clips

33 reports to CPSC, the latest made Dec 22, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

33reports to CPSC
Dec 22, 2025the latest report was made
Apr 5, 2011the earliest
26with the company’s comments

Brand: Revlon
Maker: Helen of TroyMakers, importers or sellers, as the reports name them
Product: Curling irons, curlers and hair clipsCPSC’s product type: Hair Curlers, Curling Irons, Clips & Hairpins (code 1682), in Personal Care: Grooming

Other ways the reports write the brand (5)

“Revlon 1200 ion Select Titanium”, “Revlon Ionic Ceramic”, “Revlon Perfect Curl”, “Revlon Perfect Heat Curling Iron” and “Revlon type RC52M”

By month

1 report from January 2025 to December 2025; the most in December 2025, 1. 32 earlier reports, since April 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
December 2025	1
September 2023	1
February 2023	1
July 2021	1
November 2019	1
May 2016	1
September 2015	1
June 2015	1
May 2015	1
April 2015	2
January 2015	1
September 2014	1
May 2014	2
April 2014	2
November 2013	1
October 2013	1
June 2013	1
May 2013	1
December 2012	3
November 2012	2
June 2012	1
May 2012	1
March 2012	1
November 2011	2
September 2011	1
April 2011	1

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 10 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 3 CPSC: Injury, Level of care not known
No one hurt 15 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hurt, no treatment
Made Dec 22, 2025, sent to the company Dec 30, 2025, published by CPSC Jan 14, 2026

The product, in the report: Revlon Curling Iron Model RV050, Type RC050N1AP, outlet engraved 5214

I am writing to report a serious safety incident involving s Revlon curling iron that malfunctioned and nearly caused severe injury to my wife.
While she was using the product under normal, routine conditions, the curling iron suddenly emitted a burst of fire. As a result, her hair caught fire, she sustained burns to her hand and chest, her sweater was ruined, and our wall outlet was damaged.
Although my wife had owned this curling iron for some time and had used it many times without issue, this incident occurred unexpectedly during standard use. We are grateful that the outcome was not more serious, but we are deeply concerned and frustrated that such a dangerous malfunction occurred at all.

Model
Model RV050
UPC
NA
Serial number
Type RC050N1AP
Where
Chicago, Illinois: Home/Apartment/Condominium
Who was involved
Age 42, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20251222-6C7EB-2147325320. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 25, 2023, sent to the company Sep 28, 2023, published by CPSC Oct 13, 2023

The product, in the report: Revlon curling iron, model RV051. “Helen of Troy” line. The number 3621 was embossed on one of the electrical plug prongs

A Revlon curling iron (Model RV051) spontaneously started shooting 4” to 5” sparks out from near the tip. At the time, it was resting on the counter top (fortunately it was not being used on the hair at that moment, and was not near flammable materials, so no injuries or damage occurred). My wife was in the midst of using the product. Additional product information: “Helen of Troy” was embossed on the unit itself. On one of the electrical plug prongs was embossed the number “3621”.

Model
RV051
UPC
unknown
Serial number
none apparent
Where
Champaign, Illinois: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230925-F58BE-2147345037. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Feb 25, 2023, sent to the company Mar 1, 2023, published by CPSC Mar 15, 2023

The product, in the report: Revlon straightener

I was using my Revlon hair straightener when I heard a pop and a small fireball shot off the end. Thankfully I had just finished straightening my hair so I was not holding it near my head. No one was injured and nothing harmed, except for the straightener. I took a picture of the burn mark on the straightener.

Model
RVST2087
Where
United States: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20230225-C0FFC-2147349356. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 28, 2021, sent to the company Jul 30, 2021, published by CPSC Aug 13, 2021

The product, in the report: Revlon hair straightener

Mi plugged in my Revlon hair straightener,model number rvst2030, this morning to use. As soon as it was plugged in, sparks flew out of the cord and it made a loud POP. It left debris and smoke marks on my wall

Model
Rvst2030
Where
Niskayuna, New York: Home/Apartment/Condominium
Who was involved
Age 1, Unspecified
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20210728-B0BD9-2147361540. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 13, 2019, sent to the company Nov 21, 2019, published by CPSC Dec 6, 2019

The product, in the report: Hairsetter.

Revlon RV261 hair-setter IONIC.
Unit did not stop heating at correct temperature and melted half of the rollers.

Model
RV261
Bought from
Target, California
Bought
Sep 1, 2015
Where
Castro Valley, California: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

CPSC report 20191113-7AB76-2147376593. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made May 31, 2016, sent to the company Jun 8, 2016, published by CPSC Jun 22, 2016

The product, in the report: electric curling iron

Curling iron short circuited - loud pop, and smoke. Burned hand

Model
rvir1021
Bought from
Rite Aid
Bought
Jan 11, 2016, about then
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(6/21/2016) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Based upon our investigation of the allegations, we have determined that the product was abused by the consumer.

CPSC report 20160531-8811B-2147418161. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 5, 2015, sent to the company Sep 15, 2015, published by CPSC Oct 6, 2015

The product, in the report: Revlon Rvst2046 Pefect Heat Ceramic Straightener, 1 Inch, Black

I was using a Revlon flat iron to style my hair when I heard a loud popping sound and saw a ball of sparks exploding out of the place where the cord connects with the flat iron. While I managed to prevent my hair from catching fire, my arm was burned. In addition to the red burn, my arm had a black soot-like substance on it. Washing off this substance was painful due to the burn. Burn cream was used to treat the wound along with OTC medication for pain.

Bought from
Target
Bought
Sep 1, 2014
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 44, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/21/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. The complainant submitted this comment with the explicit request that its contact information not be released to the manufacturer, and it is therefore impossible for us to further investigate or determine the cause of the alleged incident.

CPSC report 20150905-E0C71-2147428692. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 17, 2015, sent to the company Jun 25, 2015, published by CPSC Jul 10, 2015

The product, in the report: Revlon 1 1/2 inch barrel curling iron . pink in color The model # RVlR1021. Type: RC1021AP

I was curling my hair today with a fairly new Revlon curling iron. It made a really loud pop noise and then a fire ball shot out of the end of it ( almost blowing the wires completely out) and burned my arm. Upon further investigation I have discovered that the very exact same incident has occurred to other people. Luckily our breaker tripped cutting off the electricity. And also thankful it burnt my arm and not my face or eye area. I have pictures of the burn.

Model
RVlR1021
Bought from
Walmart
Bought
May 1, 2014
Where
Wilder, Idaho: Home/Apartment/Condominium
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/6/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150617-4CC12-2147430980. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made May 13, 2015, sent to the company Jun 11, 2015, published by CPSC Jun 25, 2015

The product, in the report: curling iron 1/2 inch barrel

(05/12/2015) The consumer stated that she used the curling iron about 8am. The consumer does not know what setting the curling iron was on. The consumer thinks that the highest setting is 25 or 30. As soon as she used it on her hair, smoke went everywhere. The consumer burned her hair and singed her scalp. The consumer has a 2 inches wide gap in her hair. No medical attention was required.
The consumer stated that this curling iron is a replacement because the same thing happened with another curling iron made by the same company.
(05/12/2015) The consumer called the manufacturer. She was advised to email pictures to [REDACTED]. The consumer was also asked to mail the curling iron. She will be sent something to mail the product back to the manufacturer. The consumer was advised that a manager will call her when the product is received and advised her of what can be done.
The consumer stated that the product should be taken off of the market.

Model
RV053 Type RC053N1AP
Bought from
Kroger
Bought
Nov 1, 2014, about then
Where
Utica, Ohio: Home/Apartment/Condominium
Who was involved
Age 73, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Perfect Curl, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, Level of care not known

CPSC report 20150513-0412C-1485146. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 21, 2015, sent to the company Apr 29, 2015, published by CPSC May 13, 2015

The product, in the report: Revlon 3/4-inch curling iron MODEL RV052 with black handle and gray barrel; Type [REDACTED] - Helen of Troy; Intertek 3095900

I had finished using the Revlon curling iron Model V052 and put it in an aluminum stand I use to hold it. I did not turn it off (big mistake) as it has an automatic shut off.
I was in the next room for a couple of minutes and smelled something burning. The cord inside the barrel had overheated. When I picked it up, the barrel fell downward revealing the scorched cords inside and the melted plastic holding the barrel to the handle. My immediate reaction was to put the barrel under cold running water. If I had done that, I would probably have been a big crispy in the sky.
Purchased the iron in September of 2014.

Model
Revlon Appliances Model RV052
Bought from
drug store, New York
Bought
Sep 6, 2014
Where
Richmond, Virginia: Home/Apartment/Condominium
Who was involved
Age 64, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/6/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150421-769CC-2147433554. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 18, 2015, sent to the company Apr 27, 2015, published by CPSC May 11, 2015

The product, in the report: Revlon RVST2029A Ceramic Straightener With Bonus Travel Straightener Black with pink ceramic plates 1”

Revlon RVST2029 Ceramic Straightener With Bonus Travel Straightener. I turned this product 10 minutes before I started using it. It was on a low setting (5) the highest setting dials up to 30. 2 minutes later, while using this product, I heard a loud pop and then sparks flew from the straightener and burned my wrist. It also left black burn marks on my clothing.

Model
Revlon Ceramic Straightener With Bonus Travel Straightener
Serial number
RVST2029A
Bought from
Walmart, Utah
Bought
Apr 1, 2012, about then
Where
South Ogden, Utah: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/6/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20150418-CB6D8-2147433621. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 27, 2015, sent to the company Feb 4, 2015, published by CPSC Feb 20, 2015

The product, in the report: Revlon Perfect Heat 1” Curling Iron, RV051

Using a Revlon 1 inch ceramic curling iron for about 8 seconds, I noticed a burning smell. I immediately tried to remove the curling iron from my hair but it melted & burned off about 2 inches of my hair & the barrel of the curling iron appeared to be broken off from the handle. The curling iron was purchased in November 2014 at Walmart. I took pictures of my poor hair melting on the iron to send you. I’ve used this brand/type curling irons for years with no problem whatsoever. I believe this must be defective. Please contact me with a response. Thank you. Revlon Perfect Heat 1” Curling Iron, RV051

Model
Revlon Perfect Heat 1” Curling Iron, RV051
Bought from
Walmart
Bought
Nov 30, 2014
Where
Oxnard, California: Home/Apartment/Condominium
Who was involved
Age 68, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon Perfect Heat Curling Iron, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/12/2015) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. The cause remains undetermined without destructive testing of the product, which was not performed.

CPSC report 20150126-09BAF-2147436039. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 25, 2014, sent to the company Oct 3, 2014, published by CPSC Oct 20, 2014

The product, in the report: Revlon Curling Iron

I was using a Revlon curling iron model# RV052 on the morning of 9/22/14 when it totally burned my hair off and also burnt my scalp. I have did some research on this model and there has been a lot of issues of this and also it exploding and shooting sparks out.

Model
Rv052
Bought from
Walmart, Ohio
Bought
Jul 18, 2014
Where
Warren, Ohio: Home/Apartment/Condominium
Who was involved
Age 55, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(10/3/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140925-5DB20-2147440647. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made May 12, 2014, sent to the company Jun 6, 2014, published by CPSC Jun 20, 2014

The product, in the report: Titanium Curling Iron with Auto Shut off system

The consumer stated that she set up the curling iron at setting #17 to heat for 3 minutes. When the consumer tried to curl her natural hair that had hair spray residue on she sensed a burning odor and noticed that the curling iron was burning her hair. A piece of approximately 1”x1” of hair was burnt. No other injuries occurred. Immediately, the consumer removed her curling iron from the hair unplugged it and store it. The consumer discontinued the use of this product.
The consumer plans to contact the manufacturer in the near future.
No relevant CPSC recalls that describe a similar situation were found.

Model
RV052
Bought from
Wal-Mart, Tennessee
Bought
Dec 1, 2013, about then
Where
Crossville, Tennessee: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(6/9/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140512-FEF1C-1402296. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 7, 2014, sent to the company May 14, 2014, published by CPSC May 29, 2014

The product, in the report: Hot Shot Tools---Helen of Troy--hair straightener.

As my son was using the Hot Shot Tools Helen of Troy straightening iron, it began to spark and smoke. His hair caught on fire for a brief moment.

Model
Hot Shot Helen of Troy--hair straightener
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 18, Male
The reporter’s relation to them
My Child
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/15/2014) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140507-5FCA0-2147444755. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Apr 21, 2014, sent to the company Apr 28, 2014, published by CPSC May 12, 2014

The product, in the report: Revlon Perfect Heat 1” Curling Iron, Rheostat with 30 heat settings, Automatic shut off, On/off switch, “On” indicator light, Worldwide dual voltage, Rubberized side pads located on handle. Tangle-free swivel cord, 1” ceramic barrel.

My wife was curling her hair yesterday and received a nasty shock from the cord end of the curling iron. The cord has a swivel end on it, but the cord had split in two right where it connects leaving the two bared ends exposed. She received a 1/4” circle burn on her wrist out of this. This item should be recalled. She very well could have been more seriously injured had she not dropped the curling iron.

Model
Revlon Perfect Heat 1” Curling Iron, Model RV051
Bought from
Walmart
Bought
Nov 15, 2013, about then
Where
Saint Peter, Minnesota: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(5/7/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20140421-7CD16-2147445255. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 7, 2014, sent to the company Apr 21, 2014, published by CPSC May 5, 2014

The product, in the report: 3/4 inch barrel electric curling iron

(04/06/2014) The consumer stated that she had just finished using the curling iron. She was placing the curling iron on the counter. She heard a noise coming from the product. Suddenly, there was a shower of sparks that rolled over her counter. The consumer put the product down and unplugged the unit.
The consumer stated that there are black spots on the [REDACTED] counter from the sparks.
The consumer stated that her friend called her to say that the same thing happened to her two days later. The friend has the same brand of curling iron.
The consumer stated that she can see that the insulation around the cord where the curling iron swivels has burned off.
(04/06/2014) The consumer contacted Revlon and was advised that Helen of Troy is the manufacturer. Revlon advised the consumer that they would have the manufacturer call them.

Model
RV052
Bought from
RiteAid, New York
Bought
Sep 15, 2013, about then
Where
Fayetteville, New York: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon type RC52M, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/29/2014) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. Based upon our investigation, we determined that the product was abused by the consumer.

CPSC report 20140407-E9EC2-1396189. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Nov 8, 2013, sent to the company Nov 19, 2013, published by CPSC Dec 4, 2013

The product, in the report: Revlon model RV051 Perfect Heat curling iron with a 1” barrel.

I plugged in my curling iron to heat it up and proceeded to blow dry my hair, which took about 3-4 minutes. During this time I smelled something ‘hot’. Assumed it was the blow dryer, I have had them overheat before when not enough air can get through. I then move to curling my hair I sectioned off a piece of hair wrapped it around barrel and rolled it up, immediately smoke started to come off my hair and I could smell singed hair. I removed the curling iron and my hair came with it. I immediately unplugged the curling iron. It took about 4-5 minutes for me to get all the singed hair off what was left of that section of hair, most of it fell to ash on my back and the floor and counter. This curling iron was a Revlon R051, I had been using it for about 6-8 months. I contacted Revlon who referred me to Helen of Troy.

Model
RV051
Where
Germantown Hills, Illinois: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/19/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131108-0B9AB-2147450088. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Oct 30, 2013, sent to the company Nov 6, 2013, published by CPSC Nov 21, 2013

The product, in the report: Revlon curling Iron RVIR1021

The Revlon curling iron RVIR1021, used once per day and less then 6 months old, over heated and melted. There was no short circuit but all internal wiring was exposed and in contact with the metal parts of the iron. The iron was extremely hot and the smell of an electrical fire was noticed. I burnt a finger on part of the metal as I picked up the iron and the melted section between the handle and the metal iron part dangled and fell apart.

Model
RVIR1021
Serial number
type RC1021AP
Where
Wilmington, New York: Home/Apartment/Condominium
Who was involved
Age 65, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(11/8/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20131030-88C9F-2147450392. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 19, 2013, sent to the company Jun 27, 2013, published by CPSC Jul 12, 2013

The product, in the report: Revlon 1 1/2 inch barrel grey and black, walmart, antioch il

This is a separate and 2nd incident of my Revlon curling iron with frayed wires at the base of the iron. I reported earlier of 20130619-87329-2147455083 this iron was the exchange, new one and now its frayed. I was using the iron it popped and a ball of flame burned my wrist. Did not see the frayed wires because it looks normal when you set it down on the counter.

Bought from
Walmart, Illinois
Bought
Feb 1, 2013, about then
Where
Lake Villa, Illinois: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/1/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20130619-6BC0A-2147455076. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 6, 2013, sent to the company May 13, 2013, published by CPSC May 28, 2013

The product, in the report: Revlon Perfect Heat 1” RV051

I plugged the Revlon Perfect Heat curling iron in and began curling my hair. I finished with one side and started on the other side when there was a loud pop and spark. I immediately unplugged the curling iron. The pop blew black and copper on my wrist and bubbled the wire that was previously protected by the black rubber that was now exposed due to the pop. The black and copper washed off my wrist and I wasn’t burned. I felt a small shock. Thankfully this wasn’t near my face.

Model
RV051
Bought from
Wal-Mart, West Virginia
Bought
Mar 1, 2012, about then
Where
Ansted, West Virginia: Home/Apartment/Condominium
Who was involved
Age 30, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/15/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130506-F48D9-2147456356. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 22, 2012, sent to the company Jan 9, 2013, published by CPSC Jan 24, 2013

The product, in the report: curling iron

I purchased a Revlon branded curling iron bearing an ETL test mark about 30 days ago from Amazon. I have used the curling iron once a day for most days of the week. Earlier this week, I plugged in and turned on the curling iron and was stunned to see the plastic tip fall off, smoke start coming out the exposed end, and one of the sets of combs along the side start to rise due to the heat. I unplugged the curling iron and moved it outdoors.
Revlon stated that the curling iron comes from Helen of Troy in El Paso, TX. The curling iron is marked as: - Model: RVIR1054 - Type: RC1054AP - Rating: 120V/240V, 60/50Hz, 80W Helen of Troy - Intertek: 3095900 - Conforms to ANSI/UL Std 859 - Made in China
Although there were no injuries or property damage in this case, I can see where a recurrence might result in injury or property damage.

Model
RVIR1054
Bought from
Amazon
Bought
Nov 13, 2012
Where
mission viejo, California: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/10/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121222-629AB-2147460758. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Dec 19, 2012, sent to the company Jan 8, 2013, published by CPSC Jan 23, 2013

The product, in the report: The item appears to be no longer available at Walmart.com or their stores, however it is on Amazon.com: http://www.amazon.com/Revlon-Rvir1021cblu-Titanium-Styling-2-Inch/dp/B004W2ORII/ref=sr_1_2?ie=UTF8&qid=1355923696&sr=8-2&keywords=revlon+1+1%2F2+titanium When I went to their store the have the same iron in the color pink available.

My wife has bought the Revlon Rvir1021cblu Titanium Styling Iron, 1-1/2-Inch from Walmart twice and each time the iron has burned her hair. The rubber end of the iron melted and strands of her hair are permanently attached to the iron.

Model
RVIR1021CBLU
UPC
761318210214
Bought from
Walmart
Bought
Aug 1, 2012, about then
Where
La Grange, Kentucky: Home/Apartment/Condominium
Who was involved
Age 39, Female
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/10/2013) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121218-9F5DB-2147460944. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 1, 2012, sent to the company Dec 18, 2012, published by CPSC Jan 4, 2013

The product, in the report: Revlon Wet/Dry Straightner model RVST 2025 type rc2025bl.

My Revlon Wet/Dry straightner is a really good straightner. However recently after I use it I turn it off. Hours later I would go back in the room and find it is hotter than when I left it. I know have to unplug it after every use or it will not cool down.

Model
RVST2025
Bought from
Meijer
Bought
Jun 16, 2011
Where
willoughby, Ohio: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/18/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20121201-7EF70-2147461426. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 25, 2012, sent to the company Dec 14, 2012, published by CPSC Jan 2, 2013

The product, in the report: Revlon Curling Iron - BIg Barrel Model RV050 Type RC50M

While styling my hair the end where the cord comes out emitted a large orange spark (small explosion). I was not injured but it did leave black marks on my hand that was holding the curling iron. The cord is now severed from the curling iron.

Model
Model RV050 Type RC50M
Bought from
Rite Aid
Bought
Sep 4, 2011
Where
Denver, Colorado: Home/Apartment/Condominium
Who was involved
Age 31, Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/17/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20121125-35D1D-2147461614. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 10, 2012, sent to the company Dec 10, 2012, published by CPSC Dec 26, 2012

The product, in the report: Revlon CurlStay 1 1/4” Titanium Styling Curling Iron Model RVIR1022

Revlon CurlStay 1 1/4” Titanium Styling Curling Iron
The curling iron overheated creating an unsafe condition. [REDACTED] hair melted on the iron and could have caught fire.

Model
Revlon CurlStay / RVIR1022
Bought from
Wal-Mart
Bought
Jul 15, 2011, about then
Where
Kansas City, Missouri: Unspecified
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/11/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity, Helen of Troy is not in a position to verify the veracity or accuracy of the same.

CPSC report 20121110-2CE2A-2147462070. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 29, 2012, sent to the company Aug 23, 2012, published by CPSC Sep 7, 2012

The product, in the report: Curling Iron ( 1/4” barrel)

The consumer purchased a curling iron (1 ¼ inch barrel) and she used it for approximately 1 week the barrel started to get stuck while in use. The consumer stated that the barrel was no longer smooth. The consumer stated that she had been using the curling iron for approximately 15-20 minutes before she had the incident. The consumer stated that while using it on 06/11/2012 (est.) the barrel of the iron would no longer grip hair and the curling iron slipped sliding through hair and hitting her right eye lid.
The consumer stated that she burnt the right eye lid. The consumer stated that because the way she was holding the handle she prevented experiencing worse damages to her face.
The consumer stated that she treated the eyelid with some ointment for burns. The consumer stated that she had to cover her eye lid with her hair, to hide the burn.
She stated that she looked at the iron and she noticed that the screw that held the barrel and the handle together came loose. The consumer stated that she tried to use the iron again and when she picked it up the iron came completely apart.
The consumer contacted the retailer and they offered to take the product back. The consumer returned the iron to the retailer on 06/28/2012 and received a refund.
The consumer stated that she would be contacting the manufacture to file a complaint.
The consumer believes that this product should be investigated due to the burning hazard that it poses to the consumer.

Model
RVIR1081C
UPC
Unknown
Serial number
076131801081
Bought from
Walmart, Missouri
Bought
Jun 11, 2012, about then
Where
Chesterfield, Missouri: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20120629-E8805-1256783. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 5, 2012, sent to the company May 14, 2012, published by CPSC May 29, 2012

The product, in the report: Revlon ceramic hair straightener model RVST2029A

Daughter used her Revlon hair straightener about 4 times. This morning it started smoking and almost caught fire. There was no physical damage to the device prior. Model RVST2029a

Model
RVST 2029A
Bought from
Target, Massachusetts
Bought
Jan 5, 2012, about then
Where
Grafton, Massachusetts: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/16/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120505-147C0-2147467859. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 16, 2012, sent to the company Mar 27, 2012, published by CPSC Apr 10, 2012

The product, in the report: Revlon Curling Iron Model #RV052 Type RC52M with a .75” barrel, sold by Revlon and Manufactured by Helen of Troy

3/15/2012 I plugged in my curling iron (Revlon Model #RV052 Type RC52M with a .75” barrel) and let it heat up as I do with every use. I began to curl my hair. On the second roll of hair near the crown of my head, and while holding the curling iron with my right hand, I heard a loud “snap” and a yellow fire ball blew out of the end of the handle. At the same time I received a terrible shock and burn to my right arm. Thank goodness my curling iron was plugged into an G.F.I. outlet, as it immediately cut the power to the curling iron and tripped the circuit breaker. I dropped the curling iron and looked at my arm and realized that I had been burned by this. I had received a shock and was obviously shook by this incident. I inspected the curling iron and where the cord meets the swivel end (to keep the cord from getting tangled), I saw that the cord had been literally blown out of the swivel and a couple of the copper wires were melted.
I had not had any problems with this curling iron prior to this happening. No frays, no over heating, absolutely no problems prior to this.
I did see my physician for the burn who told me that it was definitely an electrical burn and that I needed to watch it carefully for 24-48 hours to make sure that the tissue under my skin is not damaged.
I did some research online on this model and there are numerous reports of the same thing happening to others as well.

Model
#RV052 Type RC52M with a .75” barrel
Bought from
Walmart
Bought
Sep 1, 2011, about then
Where
Camden, New York: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/29/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. The submitter is thus far unwilling to provide the product for examination, therefore we are unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20120316-61160-2147469215. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Nov 18, 2011, sent to the company Nov 28, 2011, published by CPSC Dec 12, 2011

The product, in the report: Revlon model RV484 1875W, 125 vAC, 60 Hz, Helen of Troy - Made in China...Interek 3175842 - Type RD484FA

While blow drying my hair, the Revlon Model RV484 - 1875 W 125 Vac 60 Hz - Helen of Troy - Made in China model blew up in my face with sparks showering into my face and neck. The failure site was where the cord fed up into the unit. I was not in the practice of coiling this cord up. I did notice there was no strain relief at this site..The unit had only been in use for six months. This is a potentially very dangerous situation. I was fortunate because I had a GFI on the electrical outlet to power the unit.
More Model information....Intertek 3175842 - Type Rd484FA

Model
Revlon model RV484
UPC
none
Serial number
none
Bought from
Walmart, Wyoming
Where
Casper, Unspecified: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon Ionic Ceramic, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(11/30/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20111118-DB297-2147473233. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 1, 2011, sent to the company Nov 9, 2011, published by CPSC Nov 25, 2011

The product, in the report: curling irom

A very large electrical spark (looked like an orange fireball) exploded out of my Revlon curling iron model RV051 while I was styling my hair. Luckily the spark went away from my face and I was not burned. However, I have searched online and found others have had similar problems with Revlon curling irons.
I contacted Revlon regarding the problem and they passed me along to the company they said makes these curling irons for them (Troy Industries). They offered me another curling iron which I said I really didn’t want unless they could explain why the one I had malfunctioned and assure me that the same thing wouldn’t happen to a new one. They said I would have to send them the curling iron so that their product safety review company could determine the cause of the malfunction.
It seems strange to me that since others have had similar issues with their curling irons spanning over several years that they don’t already know what the cause of the malfunction might be. I don’t trust that they care or will follow through to make sure this product is made safe for the public. I hope you are able to follow through with them to see that this occurs.
Thank you,
[REDACTED]

Model
revlon curling iron model RV051
Bought from
Walmart
Bought
Nov 1, 2010, about then
Where
Cornville, Arizona: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand REvlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(11/9/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We have attempted to obtain the product for evaluation but the complainant has refused to provide same. Without further investigation, we are unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20111101-091F4-2147473716. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Sep 24, 2011, sent to the company Oct 3, 2011, published by CPSC Oct 18, 2011

The product, in the report: Hot Air Styling Brush

On 9/5/11 I was using this brush & when I turned it off as I was moving it away from my face, there was a loud pop and sparks flew out of the brush, one spark burning a hole in my nightgown. The other sparks I put out on the floor. If this had still been near my face, it might have caused major damage to my skin or eyes. Or if had been wearing something else, it could have caught fire. I felt the burning heat through my nightgown but was not burned. This is the 3rd brush I have owned. 1st one lasted for years. 2nd one broke right away and I exchanged it for this 3rd one just this year. I had noticed the quality went down as the barrel tip kept coming off or the whole barrel would come loose. The day this happened, I also notice the heat seemed to be not working well on the high setting but working just fine on the low setting which is the main setting I use. I did report this to Revlon through their web site.

Model
RVHA6001
Bought from
Ulta, Georgia
Bought
Jan 24, 2011
Where
decatur, Georgia: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Revlon 1200 ion Select Titanium, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(10/11/2011) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products listed by and manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110908-A952D-2147475517. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Apr 5, 2011, sent to the company Dec 11, 2012, published by CPSC Dec 27, 2012

The product, in the report: electric curling iron

The curling iron was plugged into the wall outlet for two minutes. While holding the curling iron in her right hand she received a minor shock from her hand going down to her arm.
She noticed sparks comming from the barrel of the curling iron. She immediatley unplugged the curling iron from the wall outlet. There was a little hole burned through her sweater but no injuries were caused to her self.
She has discontinued the use of the curling iron and plans on contacting the firm.

Model
rv051
Bought from
Target, Virginia
Bought
Aug 15, 2010
Where
Henrico, Virginia: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Revlon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(12/17/2012) Helen of Troy: Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon’s license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110405-5D085-1174506. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Revlon curling irons, curlers and hair clips

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