Braun razors and shavers, kind not given

2 reports to CPSC, the latest made Feb 9, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

2reports to CPSC
Feb 9, 2021the latest report was made
Jun 20, 2013the earliest
2with the company’s comments

Brand: Braun
Maker: The Procter & Gamble CompanyMakers, importers or sellers, as the reports name them
Product: Razors and shavers, kind not givenCPSC’s product type: Razors or Shavers, Not Specified (code 1667), in Personal Care: Grooming

By month

1 report from March 2020 to February 2021; the most in February 2021, 1. 1 earlier report, since June 2013, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
February 2021	1
June 2013	1

How badly anyone was hurt

Hurt, no treatment 2 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hurt, no treatment
Made Feb 9, 2021, sent to the company Mar 5, 2021, published by CPSC Mar 19, 2021

The product, in the report: shaver heads

(01/26/2021) The consumer stated that there has been two failures when using the shaver heads, The screens on the heads have given way causing him to get scratches while shaving.
The consumer contacted the firm on 2/8 and was advised that the shaver heads are not warranted. The consumer was advised to buy new ones.

Model
Series 7
Bought from
BJ’s, New Jersey
Bought
Jan 9, 2021, about then
Where
Elizabeth, New Jersey: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
Self
As this report names them
Brand Braun, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/16/2021) The Procter & Gamble Company: Thank you for reaching out again via the CPSC regarding your Braun Series 7 Shaver. We understand your concern and regret any discomfort you experienced.
Please know that the safety of the people who use our products is at the foundation of everything we do. We appreciate the time you’ve taken to bring this incident to our attention and can assure you that Braun is dedicated to providing safe, high quality products, and we take reports of this nature very seriously.
Depending on the coarseness of the beard and how often the shaver is used, the foil will need to be replaced periodically and if it fails prior to 9-12 months, the unit may need to be serviced in the event the shaver is contributing to the foil not lasting 9-12 months. As we shared previously, if the item was within the 2 year Service Warranty according to the purchase receipt, it would be covered and serviced without charge.
In addition, our Braun products are manufactured under stringent quality control procedures to help ensure their quality and performance. The information provided is important to our ongoing efforts to maintain high standards, and it has been shared with our Quality Assurance Team.
Finally, we thank you for the time you took to engage with us directly by phone through our Consumer Relations channel last month. We welcome the opportunity to address any additional concerns that they may have about our products.

CPSC report 20210209-533D8-3053359. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jun 20, 2013, sent to the company Jun 28, 2013, published by CPSC Jul 15, 2013

The product, in the report: Silk epil 3 epilator

I have a Braun Silk epil 3 but after a few months of use this unit keeps pinching my skin, especially on the back of my thighs and bikini area too, which is not only quite uncomfortable, but has drawn small amounts of blood, which have caused horrible dark areas now! I got a few ingrown hairs there from use as well. This unit doesn’t actually pluck the hair out by the root most of the time. It gets much of the hair out by the root, but it also breaks a lot of hairs off right at the skin. It leaves those hairs too short to pluck with either the epilator or manually with tweezers, and there are too many of them to pluck manually anyway. The bikini area is the worst for ingrown hairs-and they take weeks to work themselves out! Red, swollen, terribly unsightly bumps-NOT attractive! I had no prior history with skin problems (sensitivity, breakouts, ingrown hairs) before using an epilator. I can’t wait for all these terrible blemishes to clear up. The result: my legs constantly feel as though I shaved yesterday -- they look smooth (since my hair is light), but they feel stubbly. Constant stubble feeling, and since much of the hair wasn’t removed at the root, I certainly can’t go for weeks between use of the product.

Model
Braun Silk epil 3 series 5497
Bought from
Walmart
Bought
Dec 19, 2012, about then
Where
Homestead, Florida: Home/Apartment/Condominium
Who was involved
Age 43, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Braun, made or sold by The Procter & Gamble Company
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(7/12/2013) The Procter & Gamble Company: We’re sorry to hear of your experience with your Braun Silk-epil 3. We regret the discomfort you experienced and hope you’re feeling better. Please know we’re committed to doing everything possible to ensure the highest quality products for our consumers. We have many checks in place from product design through manufacturing to ensure the safety, quality and performance of our products.
The Braun Silk-epil 3 is designed with 20 tweezers to gently remove hair at the root while the massaging rollers stimulate the skin to ease the epilation. As the epilator removes hair from the follicle, there may be some discomfort. It’s important to know that all methods of hair removal at the root can lead to ingrown hair and irritation (for example, itching, discomfort, or reddening of the skin), depending on the condition of the skin and hair type. This is a normal reaction and should quickly disappear, but it may be stronger if you are removing hair at the root for the first time or if you have sensitive skin. If after 36 hours, the skin still shows irritation, we recommend that you contact your physician. In general, the skin reaction and sensation of pain tend to diminish considerably with the repeated use of the epilator.
Epilation is easier and more comfortable when hair has the optimal length of 2-5 mm (0.08-0.2 in), so if it’s been a while since you’ve epilated, shave your longer hairs first. After 1 or 2 weeks, the re-growth of short hairs will be much easier to epilate. Make sure your skin is clean, dry, and free of any creams and lotions before you begin. Rub your skin to lift the shortest hairs and give them a better chance of being grabbed by the epilator. For optimal performance, hold the appliance at a right angle against the skin and guide it without pressure against the hair growth. Since hair grows in different directions, you should move the epilator accordingly.
It’s important for us to be aware of any concerns consumers have about our products, so we’re appreciative of your efforts to contact us directly and hope the assistance we provided was helpful. We’re interested in evaluating your epilator to gain a better understanding of your report, and we hope you will use the mailing label we’re sending to return it to us. If you have any additional questions or concerns, please let us know. We value your loyalty and hope this helps reassure you of our commitment to the safety of our products.

CPSC report 20130620-9F27D-2147455021. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Braun razors and shavers, kind not given

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.