Hearth Record

Back to Electric razors or shavers

Norelco electric razors or shavers

4 reports to CPSC, the latest made Mar 13, 2020. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 4reports to CPSC
  • Mar 13, 2020the latest report was made
  • Jun 23, 2014the earliest
  • 4with the company’s comments
Brand
Norelco
Maker
Philips Consumer LifestyleMakers, importers or sellers, as the reports name them
Product
Electric razors or shaversCPSC’s product type: Electric Razors or Shavers (code 1664), in Personal Care: Grooming
Other ways the reports write the brand (1)

“Norelco Philips”

By month

1 report from April 2019 to March 2020; the most in March 2020, 1. 3 earlier reports, since June 2014, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
March 20201
March 20161
July 20141
June 20141

How badly anyone was hurt

  • First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, no treatment

    Made Mar 13, 2020, sent to the company Mar 23, 2020, published by CPSC Apr 13, 2020

    The product, in the report: A body razor, used for removing hair on entire body.

    The foil heads on the Philips Bodygroom razor are faulty, and have been for years. The heads are supposed to last for many, many shaves but instead fail after minimal use. The foil mesh ‘falls apart’, leaving holes with sharp metal edges. These edges cut and scratch the user. Philips refuses to address these concerns with anything more than sending a “replacement blade”, which will also fail and cause harm.

    In the process of contacting the company, I have found this is a common issue. Both their reviews on their website, and their facebook page have comments on these types of issues dating back 3+ years. They also rejected my reviews on their website, as they are apparently trying to bury the fact that there is an issue now with paid reviews (which is what is the first and only review showing, until you click “more”)

    This has been a problem for over 3 years: [REDACTED]

    Model
    Bodygroom
    Bought from
    Target
    Bought
    Sep 12, 2019
    Where
    Perry, Florida: Home/Apartment/Condominium
    Who was involved
    Age 41, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Norelco, made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Mar 18, 2016, sent to the company Mar 29, 2016, published by CPSC Apr 12, 2016

    The product, in the report: Norelco PT730 Shaver cord

    Bought Norelco Shaver Model PT730 thow and a half years ago new from Amazon. I just noticed that the outer insulation on the spiral power cord from the charger is disintegrating, crumbling and falling off. It’s color has changed from blue to powdery gray, it has become very embrittled and simply falls off if the cord is moved or flexed at all. This cord has been exposed to no solvents or any chemicals, soaps or anything and it is the entire cord that is failing, not just one section of it. Clearly a very bad formulation of plastic was used in the production of this cord and this is almost certainly not a singular incident and is much more likely to be product wide. Similar incidents can be found perusing customer complaints regarding this product on line with words like “Norelco cord disintegrating”. This is a major safety issue, because although relatively small shock hazard exists, the inner insulation is very thin and could easily be compromised causing a short circuit and resulting fire. And this is a very common shaver found in tens of thousands of homes. I will be more than happy to provide pictures if requested.

    Model
    PT730
    UPC
    unknown
    Serial number
    13725
    Bought from
    Amazon
    Bought
    Dec 5, 2013
    Where
    Fort Bragg, California: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Norelco, made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Jul 8, 2014, sent to the company Jul 16, 2014, published by CPSC Jul 30, 2014

    The product, in the report: Norelco Electric Razor model number 8150XL

    While shaving my face with my Norelco 8150XL razor, one part of the razor head that retains the spinning blades gave way and the blade and cover flew out of the razor.

    I was not injured, but there is a strong possibility of injury to face to eye with this kind of breakdown of the razor.

    Model
    8150XL
    Serial number
    506051022
    Bought from
    Walmart ??, Arizona
    Bought
    Jul 3, 2008, about then
    Where
    Prescott, Arizona: Home/Apartment/Condominium
    Who was involved
    Age 62, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Norelco, made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Incident, No Injury
  4. First aid

    Made Jun 23, 2014, sent to the company Jul 1, 2014, published by CPSC Jul 16, 2014

    The product, in the report: Electric shaver

    Norelco electric shaver. A cutting head failed and a sharp piece of metal protruded from the cutting head and cut my neck.

    Model
    Norelco Auquatec 4400
    Bought from
    Costco
    Bought
    Jan 12, 2013, about then
    Where
    GRAYSLAKE, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 58, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Norelco Philips, made or sold by Philips Consumer Lifestyle
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Electric razors or shavers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.