Fitbit watches

15 reports to CPSC, the latest made Oct 7, 2026. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 4, 2026.

15reports to CPSC
Oct 7, 2026the latest report was made
Jul 15, 2019the earliest
14with the company’s comments

Brand: Fitbit
Makers: Fitbit, Inc and GoogleMakers, importers or sellers, as the reports name them
Product: WatchesCPSC’s product type: Watches (code 1622), in Clothing and Accessories: Jewelry & Watches

Other ways the reports write the brand (5)

“Fit Bit”, “Fitbit Sense 2”, “Fitbit Sense 2 Advance Health and Fitness Smartwat”, “Fitbit Versa 2” and “Fitbit by Google”

By month

2 reports from November 2025 to October 2026; the most in October 2026, 1. 13 earlier reports, since July 2019, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
October 2026	1
January 2026	1
August 2025	2
April 2025	1
February 2025	1
January 2025	1
May 2024	2
January 2024	1
March 2023	1
February 2023	1
December 2022	1
December 2021	1
July 2019	1

How badly anyone was hurt

Seen by a doctor or nurse 2 CPSC: Injury, Seen by Medical Professional
First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 6 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known
No one hurt 2 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Nov 4, 2026. Updated daily.

First aid
Made Oct 7, 2026, sent to the company Oct 13, 2026, published by CPSC Nov 3, 2026

The product, in the report: Fit bit charge 6

Burned my wrist.

Model
Charge 6
Bought from
Amazon
Where
San Jose, California: Home/Apartment/Condominium
Who was involved
Age 58, Female
The reporter’s relation to them
Self
As this report names them
Brand Fit Bit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

CPSC report 20261007-E6AB9-2147308233. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 16, 2026, sent to the company Jan 21, 2026, published by CPSC Feb 10, 2026

The product, in the report: Meet Sense 2the smartwatch designed to help you stress less, sleep better & live healthier. Fitbit is part of the Google family. 1) The Fitbit ECG app is only available in select countries and with select devices. Not intended for use by people under 22 years old. See fitbit.com/ecg for additional details. 2) Irregular rhythm notifications are only available in select countries and with select Fitbit products; not intended for use by people under 22 years old or with other known arrhythmias. See fitbit.com/irregularrhythm for additional details. 3) Not available in all markets. The SpO2 feature is not intended to diagnose or treat any medical condition or for any other medical purpose. It is intended to help you manage your well-being and keep track of your information. 4) The Health Metrics Product description :dashboard and the metrics displayed in the dashboard are not available in all countries. This feature should not be relied on for any medical purposes. It is intended to provide information that can help you manage your well-being. The SpO2 feature requires more frequent charging. 5) Requires a Fitbit Premium membership. Premium content recommendations are not available in all locales and may be in English only. 6) When phone is nearby. 7) See bank and transit availability at fitbit.com/fitbit-pay/banks 8) [REDACTED] and all related marks are trademarks of [REDACTED] or its affiliates. [REDACTED] is not available in all languages and countries. [REDACTED] features and functionality may vary by location. 9) Varies with use and other factors. Up to 12 hours with continuous GPS. Get 24 hours of charge with 12 minutes of charging. 10) 6 months of Premium for New Premium users only. Must activate with device. Valid payment method required. Free trial must be activated within 60 days of device activation. Cancel before free trial ends to avoid subscription fees. Requires use of Fitbit app with compatible [REDACTED] devices. A Google account will be required. Product details Product Dimensions : 1.57 x 0.47 x 1.57 inches; 7 ounces Item model number : Sense 2 Department : mens Batteries : 1 Lithium Ion batteries required. (included) Date First Available : September 23, 2022 Manufacturer : Fitbit Inc ASIN : B0B4N7LSM6

health & fitness smartwatch sense 2 fitbit caused a burn to his left wrist

Model
sense2
UPC
810073611443
Serial number
3c1e7034aa01
Bought from
Amazon.com
Bought
Nov 29, 2025
Where
Winter Springs, Florida: Home/Apartment/Condominium
Who was involved
Age 39, Unspecified
The reporter’s relation to them
Self
As this report names them
Brand Fitbit Sense 2 Advance Health and Fitness Smartwat, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/4/2026) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
Despite repeated outreach to the customer by our customer support agents, we have yet to receive any response or feedback from the customer regarding this matter. Based on diagnostic information available to date, we believe that the device is functioning as intended and note that it continues to work as normal after the reported incident. However, without further information and engagement from the customer our investigation is somewhat limited. If and when the customer responds with additional information, we would be happy to help resolve their concern.

CPSC report 20260116-1FF07-2147324488. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 24, 2025, sent to the company Aug 27, 2025, published by CPSC Sep 11, 2025

The product, in the report: Fitbit Versa 3 smartwatch + GPS

I was wearing a Fitbit Versa 3 smartwatch while outside gardening. The device apparently overheated, causing a burn blister on my wrist.

Model
Versa 3
UPC
8 11138 03976 9
Serial number
245E705A42A9
Bought from
Sam’s Club
Bought
Mar 1, 2022
Where
Utica, Michigan: Home/Apartment/Condominium
Who was involved
Age 69, Female
The reporter’s relation to them
Self
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/11/2025) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
In the complaint, the customer references experiencing a “burn injury” from their device. We have reviewed the Fitbit customer support case associated with this claim. Based on the information provided to date, we believe that the symptom referenced by the customer is more consistent with skin irritation. It was likely due to foreign irritants being trapped between the band and the customer’s wrist, other contributing factors can also include how the customer wears and cleans their device. Google (Fitbit) provides a wear and care guide to our users at https://www.fitbit.com/global/us/product-care and has communicated this guide to this customer. We have been actively working with the customer to resolve their concerns.

CPSC report 20250824-F22CC-2147328406. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 4, 2025, sent to the company Aug 7, 2025, published by CPSC Aug 21, 2025

The product, in the report: Fitbit Sense 2 watch device

Burn to left wrist by product

Model
Sense 2
Where
Houston, Texas: Home/Apartment/Condominium
Who was involved
Age 54, Male
The reporter’s relation to them
Self
As this report names them
Brand Fitbit Sense 2, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/21/2025) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
In the complaint, the customer references experiencing a “burn injury” from their device. Based on the information provided to date, we believe that the symptom referenced by the customer is more consistent with skin irritation. Google (Fitbit) provides a wear and care guide to our users at https://www.fitbit.com/global/us/product-care to help customers reduce their likelihood of experiencing skin irritation.

CPSC report 20250804-81DAC-2147328930. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 15, 2025, sent to the company Apr 29, 2025, published by CPSC May 13, 2025

The product, in the report: Fitbit Versa 2 Fitness Watch

Fitbit Versa 2 went to green screen overnight and got very hot on my wrist.

Model
Fitbit Versa 2
Bought from
Amazon
Bought
Jul 13, 2022
Where
Arlington, Texas: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Fitbit Versa 2, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/13/2025) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
In the complaint, the customer references a “green screen” and the device “got very hot” on their wrist. We have reviewed the Fitbit customer support case associated with this claim and, based on the information provided to date, we did not see any evidence that would indicate a temperature-related event. In the photo provided, not relating to a safety issue, we did note that the customer’s device is showing a green screen on the display, and the device’s battery continued to function and provide power to the device.

CPSC report 20250415-2E572-2147331914. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 5, 2025, sent to the company Mar 5, 2025, published by CPSC Mar 19, 2025

The product, in the report: Fitness smartwatch

(6/1/2021) The consumer’s husband had been wearing the watch for about a year when he noticed blisters on his wrist. No medical attention was required.

Model
Versa 3
Bought from
humana.com
Where
Rapid City, South Dakota: Home/Apartment/Condominium
Who was involved
Male
The reporter’s relation to them
My Spouse
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/18/2025) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
In the complaint, the customer references that “he noticed blisters on his wrist” but did not mention anything wrong with the product. Despite repeated outreach by our customer support agents, we are yet to receive any response or feedback from the customer regarding this matter. We further note that the email provided by the CPSC (as associated with this report) cannot be matched to a current Fitbit account or device. Without further information and engagement from the customer our investigation is somewhat limited. We would be happy to help resolve their concern if and when they are able to respond with additional information.

CPSC report 20250205-0125F-5126388. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jan 15, 2025, sent to the company Jan 17, 2025, published by CPSC Feb 3, 2025

The product, in the report: Fitbit Sense smartwatch

I have had multiple unsafe products from Google: 1 Fitbit Ionic and 2 Fitbit Sense smartwatches. Eventually these products get so hot while charging that they cause burns. This has been well documented by lawsuits, but they refuse to recall any of their products besides the Ionic, and refuse to replace defective products.

Model
Sense
UPC
Unknown
Serial number
Unknown
Bought from
Amazon
Bought
Oct 15, 2021
Where
Seattle, Washington: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand Fitbit, made or sold by Google
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(1/31/2025) Google: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
The customer described the concern as “hot while charging” in the CPSC report, with injury reported. However, based on the information we gathered from our customer support records, it does not appear that the customer had an injury. Instead, their statement was that “it would have burned me if it did it on my wrist” (our emphasis). We will continue to work with the customer to request the device back and help resolve their concern. Thank you.

CPSC report 20250115-869A5-2147333879. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 20, 2024, sent to the company May 23, 2024, published by CPSC Jun 7, 2024

The product, in the report: Fitbit Versa 4 Black (or graphite in color) About the size of my wrist (in the shape of a square) My order number was [REDACTED]

Late Saturday 5/18/2024 into early morning Sunday 5/19/2024. I woke up and felt an extreme stingy sensation on my wrist. I removed my Fitbit Versa 4 and saw the my skin was extremely red under the device itself (not the band I wear). I took the device off and the skins was moist (like a fresh wound). I realized the my device must have heated up during the night because the sensation felt like a burn. As the day progressed, blisters started to form around wear the device would be in contact with my skin. The blisters are in a large clump around where the top of the device would be. I reached out to Fitbit and they took my information. I have recorded the burn with pictures and their case number they gave me.
UPDATED ON 6/12/2024: [I have reviewed the comment back from Google Fitbit and they have stated I have not sent back the device.
As part of this is true, they did not mention how they have asked for the original bands from the device, and I reached back out to them regarding this and they have not told me either way if they would accept the device or not.
They have also mentioned I have continued to use the device. Since I was burned by my device it has NOT been on my wrist. Whatever information they are getting from this is false. I have picked it up and moved it. That is it. ]

Model
Versa 4
Bought from
Official Fitbit website
Bought
Nov 30, 2023
Where
Coon Rapids, Minnesota: Home/Apartment/Condominium
Who was involved
Age 37, Female
The reporter’s relation to them
Self
As this report names them
Brand Fitbit, made or sold by Google
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/6/2024) Google: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
We were able to identify the customer associated with this Versa 4 device, but were not able to retrieve the device when the user responded to our inquiries as of May 31, 2024. Utilizing previously collected information we can see that the device is/was still functional with the user continuing to use the device post reported incident. We believe that what the user experienced was an irritant contact dermatitis due to foreign materials getting trapped between the watch/band and the user’s wrist. Other contributing factors can also include how the user wears and cleans their device. We further note that the user was using a 3rd party band and bumper case therefore cannot rule out potential contributory factors associated with these 3rd party accessories. Google (Fitbit) provides a wear and care guide to our users at https://www.fitbit.com/global/us/product-care and also communicated this guide to this customer.

CPSC report 20240520-1A9C2-2147339121. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 19, 2024, sent to the company May 23, 2024, published by CPSC Jun 7, 2024

The product, in the report: Fitbit Versa 4 smart watch with black Infinity wrist strap

My smart watch caused a chemical burn to my wrist

Model
Versa 4
UPC
Unknown
Serial number
Unknown
Where
Saint paul, Minnesota: Home/Apartment/Condominium
Who was involved
Age 50, Male
The reporter’s relation to them
Self
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/6/2024) Fitbit, Inc: Thank you for the opportunity to review and consider this report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with information and the opportunity to retrieve and examine the product. This gives us information that helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or take any required corrective action.
We were able to identify the customer associated with this Versa 4 device, but were not able to retrieve the device as the user did not return the device to us. Utilizing previously collected information we can see that the device is/was still functional with the user continuing to use the device post reported incident. We believe that what the user experienced was an irritant contact dermatitis due to foreign materials getting trapped between the watch and the user’s wrist. Other contributing factors can also include how the user wears and cleans their device. Google (Fitbit) provides a wear and care guide to our users at https://www.fitbit.com/global/us/product-care and also communicated this guide to this customer.

CPSC report 20240519-1629D-2147339126. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Jan 22, 2024, sent to the company Jan 24, 2024, published by CPSC Feb 7, 2024

The product, in the report: FitBit Sense 3 Smart Watch

Had a Fitbit Sense 2, wore it over night, developed a sore on my wrist which hasn’t healed in 3 weeks.

Model
Sense 2
Serial number
3c083D1472A1
Bought from
Amazon
Bought
Nov 1, 2023, about then
Where
PORTLAND, Oregon: Home/Apartment/Condominium
Who was involved
Age 43, Male
The reporter’s relation to them
Self
As this report names them
Brand FitBit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/7/2024) Fitbit, Inc: Thank you for the opportunity to review and consider the report submitted on www.SaferProducts.gov. Google (Fitbit) is committed to designing high quality products that are both safe and effective. Google’s Fitbit watches conform to all globally applicable safety standards. When customers have an issue with one of our products, we ask that they contact Google (Fitbit) to provide us with the relevant information along with an opportunity to retrieve and examine the product. This information helps us continually monitor the efficacy of our products and identify opportunities for quality improvement or required corrective action.
We have reviewed the information provided by CPSC in regards to this issue. Based on the information provided, we believe that the user likely experienced skin irritation due to irritant contact dermatitis with acute urticaria symptoms. The urticaria disappeared within a day based on information provided by CPSC. Contributing factors to the irritation include user wearing and cleaning habits, substances being trapped or accumulated at or in the watch bands, and condition(s) of the users. As the user did not give us consent to contact them at this time, we will help resolve their concern if further information is provided to us by the user.

CPSC report 20240122-E0D9B-2147342566. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Mar 19, 2023, sent to the company Mar 23, 2023, published by CPSC Apr 7, 2023

The product, in the report: Fitbit Sense 2 watch

I have a Fitbit Sense 2. I placed it on its charger around 9pm on March 17, 2023 at bedtime and when I woke up on Saturday, March 18, 2023 the charger had melted into the watch. The watch and charger were piping hot to touch and the watch was dead.

Model
Sense 2
UPC
1007361142
Serial number
280-0765-01 A
Bought from
Kohls
Bought
Nov 20, 2022
Where
Farmington, Connecticut: Home/Apartment/Condominium
Who was involved
Age 41, Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(3/24/2023) Fitbit, Inc: Fitbit takes every complaint very seriously. Fitbit’s Customer Support is directly working with this user to resolve the reported incident. If you have any questions or concerns, please contact us at support@fitbit.com.

CPSC report 20230319-E9226-2147348619. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Feb 13, 2023, sent to the company Feb 16, 2023, published by CPSC Mar 3, 2023

The product, in the report: Smartwatch

Skin burn

Model
307F5411AQ41
Bought from
Fitbit.com
Bought
Dec 9, 2022, about then
Where
Perth Amboy, New Jersey: Home/Apartment/Condominium
Who was involved
Age 67, Female
The reporter’s relation to them
Self
As this report names them
Brand Fitbit by Google, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(2/19/2023) Fitbit, Inc: Fitbit takes every complaint very seriously. Fitbit’s Customer Support is directly working with this user to resolve the reported incident. If you have any questions or concerns, please contact us at support@fitbit.com.

CPSC report 20230213-8011A-2147350743. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Dec 6, 2022, sent to the company Dec 9, 2022, published by CPSC Dec 23, 2022

The product, in the report: Fitbit Versa 2 watch

I noticed a reddish colored rash on my left wrist after removing my Versa 2 Fitbit watch.

Model
Versa 2 MN FB507
UPC
LPN RR DV508
Serial number
A235E24655921 or 660-1618-01B
Bought from
Amazon
Bought
Aug 18, 2022
Where
Vallejo, California: Home/Apartment/Condominium
Who was involved
Unspecified
The reporter’s relation to them
Unspecified
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(12/13/2022) Fitbit, Inc: Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage users to follow our wear and care instructions, available at www.fitbit.com/productcare. If any users are experiencing skin irritation we encourage them to remove the device to give their wrist a rest. If symptoms persist longer than 2-3 days after removing the device, users should contact a dermatologist/their doctor.
Fitbit takes every complaint very seriously. Fitbit’s Customer Support is directly working with this user to resolve the reported incident. If you have any questions or concerns, please contact us at support@fitbit.com.

CPSC report 20221206-059CA-2147352175. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Dec 7, 2021, sent to the company Dec 9, 2021, published by CPSC Dec 23, 2021

The product, in the report: FItBit

My wrist had what looked like a burn on it from my FItBit. Originally I thought it was just an irritation, so I took the watch off and put it on the other wrist and the same thing started happening. This happened in August and my wrists are still healing.

Model
Inspire 2
Bought from
FItBit.com
Bought
Apr 1, 2021, about then
Where
Maine: Other
Who was involved
Age 46, Female
The reporter’s relation to them
Self
As this report names them
Brand FitBit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/9/2021) Fitbit, Inc: Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage users to follow our wear and care instructions, available at www.fitbit.com/productcare. If any users are experiencing skin irritation we encourage them to remove the device to give their wrist a rest. If symptoms persist longer than 2-3 days after removing the device, users should contact a dermatologist/their doctor. Fitbit takes every complaint very seriously. If you have provided contact information, a Customer Support agent will contact you within 7 days. Otherwise please contact us at support@fitbit.com.

CPSC report 20211207-36CA0-2147358521. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Jul 15, 2019, sent to the company Aug 7, 2019, published by CPSC Aug 28, 2019

The product, in the report: Grey sports smartwatch

FitBit Versa caused a rash on both my arms after use. I tried to not wear it on one arm during the night, but then the other arm started getting a rash. I’ve worn it loosely but then it defeats the purpose of having a watch because I need to see the time, and it needs to record my heart rate.

Where
Cary, North Carolina: Home/Apartment/Condominium
Who was involved
Age 26, Male
The reporter’s relation to them
Self
As this report names them
Brand Fitbit, made or sold by Fitbit, Inc
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/21/2019) Fitbit, Inc: Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage users to follow our wear and care instructions, available at www.fitbit.com/productcare. If any users are experiencing skin irritation we encourage them to remove the device to give their wrist a rest. If symptoms persist longer than 2-3 days after removing the device, users should contact a dermatologist/their doctor. Fitbit takes every complaint very seriously. If you have provided contact information, a Customer Support agent will contact you within 7 days. Otherwise please contact us at support@fitbit.com.

CPSC report 20190714-FDDCB-2147379889. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Nov 4, 2026 and checked Nov 4, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Fitbit watches

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.