Trim-Step shoes

2 reports to CPSC, the latest made Jan 17, 2012. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

2reports to CPSC
Jan 17, 2012the latest report was made
May 31, 2011the earliest
2with the company’s comments

Brand: Trim-Step
Maker: ACI InternationalMakers, importers or sellers, as the reports name them
Product: ShoesAll footwearCPSC’s product type: Footwear (code 1615), in Clothing and Accessories: Shoes and other Footwear

Other ways the reports write the brand (1)

“Trimstep”

By month

2 reports from February 2011 to January 2012; the most in January 2012, 1.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
January 2012	1
May 2011	1

How badly anyone was hurt

Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Jan 17, 2012, sent to the company Jun 22, 2012, published by CPSC Jul 9, 2012

The product, in the report: Trimstep Toner Shoes Rosina Style Color Black

The consumer stated that her toning shoes are safety hazard as since she began using the shoes she has developed an increased pain in her feet after one month of use. The shoes are intended to promote muscle toning in the legs, improve posture and reduce stress on the knees, legs and back. The consumer feels this is misleading.
The consumer purchased a women’s size 8 shoe within a year. The consumer stated that prior to her pains the shoes were not damaged and have not been altered in a way that usage would deviate from the original design. The consumer is 5’4” and weighs 185 pounds. After her pains and discomfort the consumer decided to see a podiatrist as of last year.
The consumer has been receiving shots of cortisone into her feet to alleviate her pain. She may need to undergo surgery. The consumer has not developed a cyst on her heels or feet. The consumer is under the care of a podiatrist in Tucson, AZ as of last year.
The doctor took x-rays of her ankle and foot and feels that there is some damage to the arch of her feet. The consumer was not given any anesthetics. The physician did not apply a cast. The consumer has yet to reach out the retailer or the firm.
The consumer has contacted her insurance company about her medical expenses and stated they would pay for her medical expenses. The consumer is currently on Medicare and state insurance.

UPC
490980803645
Bought from
Target, Arizona
Bought
Jul 15, 2011, about then
Where
Tucson, Arizona: Home/Apartment/Condominium
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Trimstep, made or sold by ACI International
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/6/2012) ACI International: Re: Incident Report Number: 20120117-EAC9C-1225324
To Whom It May Concern:
We write in response to the above-referenced consumer product incident report regarding a Trimstep Rosina Toner Shoe. We have conducted a preliminary review of the above-noted incident and provide the following response. The information contained in the incident report is insufficient to suggest that the product contains a defect which could create a substantial product hazard or create an unreasonable risk of death or serious injury. We are unaware of a causal relationship between the use of Trimstep footwear and arch pain or other foot damage as reported by this consumer. Moreover, there is insufficient information supplied by the consumer to determine the cause of her foot pain. The instructional materials that accompany the Trimstep footwear state that Trimstep footwear is designed to cause the muscles in the legs to work a little bit harder when one walks in them, relative to a typical walking shoe. Those instructional materials further note that one may notice after a long day in the Trimstep footwear that certain muscles may become sore and caution consumers to consult a physician before commencing any new exercise routine. Those same materials specifically recommend that consumers follow these instructions while using the Trimstep footwear.
Please be assured that the safety of the Trimstep footwear products and the health and well-being of customers who buy Trimstep footwear is of paramount importance to us, and we will continue to investigate claims of this nature.

CPSC report 20120117-EAC9C-1225324. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 31, 2011, published by CPSC Jun 22, 2011

The product, in the report: Trim-Step, black and white rocker shoes size 10.

I bought the Trim-Step shoes from target, they are the rocker shoes just like Sketchers. I have had them for six months. I got them so that I could tone my legs and loose some of the weight from having my son. I would wear them everyday for work, I am a stylist and am on my feet for eight hours all day at work. I started to notice that my knee was giving me problems when I would be at work as well as at home. It hurts to stand and get out of bed. Ity also hurts to walk around and up and down the steps. I have not fallen in them at all but the pain is getting really bad that I don’t want to get out of bed in the morning at all,

Model
F16767085
Serial number
098080368
Bought from
Target, Virginia
Bought
Jan 14, 2011, about then
Where
dumfries, Virginia: Other
Who was involved
Age 29, Female
The reporter’s relation to them
Self
As this report names them
Brand Trim-Step, made or sold by ACI International
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(6/21/2011) ACI International: We are sorry to hear that this customer has expressed concerns about one of our products. The instructional materials that accompany our Trimstep footwear state that Trimstep footwear is designed to cause the muscles in your legs to work a little bit harder when you walk in them, relative to a typical walking shoe. Consequently, the instructional materials caution that you may notice after a long day in your Trimstep footwear that your calves, thighs or glutes may become sore. ACI International recommends that consumers follow these instructions while using our Trimstep footwear. As is always the case, consumers should consult a physician before commencing any new exercise routine. We encourage anyone with questions or concerns about these products to contact us at:
ACI International Attn: Customer Service 844 Moraga Drive Los Angeles, CA 90049 (310)889-3400

CPSC report 20110531-F7CBD-2147478690. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Trim-Step shoes

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.