Shape Ups shoes

34 reports to CPSC, the latest made Apr 2, 2015. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

34reports to CPSC
Apr 2, 2015the latest report was made
May 13, 2011the earliest
34with the company’s comments

Brand: Shape Ups
Maker: Skechers USA, Inc.Makers, importers or sellers, as the reports name them
Product: ShoesAll footwearCPSC’s product type: Footwear (code 1615), in Clothing and Accessories: Shoes and other Footwear

Other ways the reports write the brand (14)

“Shape-ups”, “Shape-Ups”, “SHAP UPS”, “Shake ups”, “Shape - Ups”, “Shape Up”, “Shape Ups Strength Fitness Walking Sneaker”, “Shape Ups- non slip sole”, “Shape up Metabolize”, “Shape-Up”, “Shape-Ups by Skechers”, “shape up”, “shape- ups” and “shape-ups”

By month

18 reports from May 2014 to April 2015; the most in October 2014, 7. 16 earlier reports, since May 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
April 2015	1
March 2015	1
February 2015	2
November 2014	3
October 2014	7
September 2014	1
August 2014	3
October 2012	1
September 2012	1
August 2012	1
July 2012	2
June 2012	2
May 2012	1
February 2012	2
January 2012	2
October 2011	2
September 2011	1
May 2011	1

How badly anyone was hurt

Hospital admission 11 CPSC: Injury, Hospital Admission
Emergency room 3 CPSC: Injury, Emergency Department Treatment Received
Seen by a doctor or nurse 18 CPSC: Injury, Seen by Medical Professional
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hospital admission
Made Apr 2, 2015, sent to the company Apr 10, 2015, published by CPSC Apr 24, 2015

The product, in the report: Skechers “Shape-ups” Fitness Footwear

I was leaving a residence and stepped off of a wooden porch onto a slightly sloped concrete walkway. Upon taking the third step on the walkway with my left foot, I felt my ankle began to turn causing me to lose my balance and fall forward… I tried to shuffle my feet to regain my balance, as I have done before in similar situations, but this time I seemed to be thrust forward at an accelerated rate - almost like someone was pushing me. I knew I was going to fall face forward on the concrete, so I put out both arms to protect my face and head – I fell at such an angle that my right hand and arm took most of the force… As I regained my senses, I tried to raise myself off the concrete but immediately knew something was wrong, as pain shot up my right arm into my shoulder, and I could NOT push up with my right arm… So, I was forced to roll around on the concrete until I could use my left arm to help me struggle to my knees, which by now were burning and throbbing – but not nearly as much as my arm. I tried to stand and almost fell again because I realized my left ankle was hurting and the shape of the soles of the shoes made it harder to stand, but I managed to get my balance and walk to my vehicle… My right arm began to stiffen and swell immediately, and it was almost impossible to bend my right arm... I didn’t know the full extent of my injuries until I arrived home nearly 20 minutes later, and I could barely walk or get undressed. My right arm had swollen dramatically, my left ankle was swelling and both knees and the palms of both hands were bleeding from abrasions from the concrete when I fell... My roommate wanted to take me to the Emergency Room immediately, but because I did not have insurance, I suffered through a terribly painful night until an Urgent Care clinic nearby opened the next morning... Upon examination, the Dr. on call at the clinic IMMEDIATELY referred me to a surgeon... I was scheduled that day for surgery as X-rays showed both bones in my right forearm were broken just below my elbow... I was put on pain medication and scheduled for surgery as soon as possible - a titanium plate and two screws were required to repair the break(s), and I was without use of my right arm (my dominant arm) for nearly 3 months... I slowly regained the use of my right arm, but still (almost 5 yrs later) cannot fully straighten my arm and I have just recently regained MOST of my strength and almost full use of that arm... These shoes are marketed as “Fitness Footwear” that was designed to “improve your life by changing the way you walk” and the enclosed literature states: “Shape Ups are designed to enhance the benefits of walking by stimulating muscles not utilized with standard walking shoes”.... This made these shoes very attractive to someone like me, who had suffered for years with chronic pain, swelling and stiffness in my lower legs, feet and ankles - making walking difficult and painful... I enthusiastically bought these expensive shoes (on sale for $110.00) because I wanted to start walking again and needed to do so as painlessly and efficiently as possible - these shoes seemed to fit the bill. However, there is NO TYPE of WARNING within any literature about these shoes that states the added height and cushioning of the shoe design made them unstable over uneven surfaces - even small cracks in sidewalks, pebbles on the ground or other loose impediments could potentially cause a person to easily lose his/her balance... The ONLY warning is that: “due to this unconventional manner of walking, we suggest you moderate your walking routine in Shape Ups for the first week or two (25 to 45 minutes per day), depending on your level of fitness... NOTHING ELSE... The highly anticipated blessing and relief the design of these shoes promised, has turned into a nightmare for me... Not only did I endure excruciating pain for several days, the damaged caused by my fall cost me over $13,000.00 in medical expenses (which I am still trying to pay off... PLUS, it has taken me almost the all the nearly 5 yrs. since my fall to regain MOST of the strength, full use a flexibility I had in my right arm before - and I will probably NEVER be able to fully straighten it again and I STILL periodically experience throbbing pain and weakness in my right arm.... Although I like the shoes (for the most part) that Skechers USA puts out (and have bought 3 pairs of other, more “conventional styles”), I feel they have EGREGIOUSLY FAILED consumers such as myself who bought in to the promise of a “more comfortable and enhanced” way of obtaining the health benefits of walking, by not warning us of the possible instability this shoe design presents novice users.... I paid a painful, heavy price for this FAILURE - NO ONE ELSE SHOULD...

Model
Shape-ups Fitness Footwear - Style Number 50875
UPC
84390 72614
Bought from
Designer Shoe Warehouse
Bought
Mar 19, 2010
Where
Greensboro, North Carolina: Home/Apartment/Condominium
Who was involved
Age 51, Male
The reporter’s relation to them
Self
As this report names them
Brand Shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(4/13/2015) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20150402-98019-2147434035. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Mar 30, 2015, sent to the company Apr 7, 2015, published by CPSC Apr 28, 2015

The product, in the report: Sneakers

I started wearing Skechers Shape Ups about 2 months ago, and I am now having terrible problems with my left foot. I have pain at the ball of my foot when trying to wall.

Model
Shape Ups
Bought from
Gift
Where
Atlanta, Georgia: Home/Apartment/Condominium
Who was involved
Age 65, Female
The reporter’s relation to them
Unspecified
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(4/13/2015) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20150330-B221C-2147434110. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Feb 9, 2015, sent to the company Feb 19, 2015, published by CPSC Mar 13, 2015

The product, in the report: Skechers Shape-up sneakers (high-tops).

I fell due to the instability of the shoes; they did not maintain their balance. I tripped injuring my right leg and landed on my left arm and it was also injured.

Bought from
Dillard’s Department Store
Where
Orlando, Florida: Street or Highway
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(2/19/2015) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20150209-E0F8C-2147435561. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Feb 2, 2015, sent to the company Feb 10, 2015, published by CPSC Feb 26, 2015

The product, in the report: Shoes with curved sole meant to firm muscles while walking

I had purchased a pair of Sketchers Shape Up shoes; I had gastric surgery for weight loss so I needed to work out to help get in shape. I thought it would complement my exercise program . One day I was working around the house and started preparing dinner and had noodles in a storage closet that I used to store food that I was not going to be used on a daily basis. I had reached the noodles and it had fell and got caught in the back of the closet in some coats. As I was reaching to grab them I had lost my footing, the shoes actually threw me forward which caused me to fall on a table that was stored in the same closet. I heard as snap and felt pain in my lower back. I could not walk and get up and down from sitting very well and ended up sitting around for between 1.5-2 weeks. When I was feeling better I started wearing the shoes again and was again wearing them around the house and had gone into the bathroom to relieve myself. I had dropped the roll of toilet paper and bent over to grab it off the floor when again the shoes threw me forward into the wall. I immediately felt a snap and a sharp throbbing pain down my left leg. I could hardly walk and literally cried it hurt so badly. I went to the hospital emergency room and they did a CAT scan and told me to find a pain Dr. and a back Dr. because they could not do anything. I asked him if I needed surgery and he said probably that it appears a disc had herniated and was pinching my nerve. I had gone to a pain Dr. and had gotten an MRI and was recommended to see an orthopedic Surgeon. I ended up having surgery on my back. I wish I could say it ended here. 2 weeks later I bent over to pick up a piece of paper when I felt another snap and again felt a sharp pain down my leg. It was the same exact pain I had felt before. I went back to my Pain Dr. and did another MRI and the same disc re-herniated. Back to the surgeon and back under the knife for the second time in 2 weeks. I wish I could say it ended here Within 11 days I had collapsed and was rushed to the hospital. I don’t remember much of the 6 days prior and I don’t remember going to the hospital. I remember waking up in the hospital where I was informed I had bacterial Spinal Meningitis. They did not think I was going to make it through the night. They did not know what was wrong with me for hours. By the grace of God A Dr. came on shift and recognized how I was reacting to the meds they were giving me and ordered a spinal tap were they found puss running my spine to my brain. He remembered his brother reacting the same way so he knew what to look for, but unfortunately his brother had died. 2 weeks into my month stay at the hospital I had a third surgery. That is 3 back surgeries in 8 weeks. I spent 1 month in the hospital 2 weeks with a home care nurse ended up on disability. I can NEVER have another back surgery, still on very strong pain meds and gained 60 lbs. of the 150 that I had lost. I also can’t hold my Blatter very well and when I have diarrhea I can’t hold that at all and have to wear a diaper. My life will never be the same

Model
SN12320
Bought from
Marshalls
Bought
Mar 12, 2011, about then
Where
DEER PARK, Texas: Home/Apartment/Condominium
Who was involved
Age 52, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(2/11/2015) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20150115-CBFF3-2147436448. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Nov 16, 2014, sent to the company Nov 25, 2014, published by CPSC Dec 10, 2014

The product, in the report: Skechers Shape-Ups shoes. White and light gray. Get in shape while you walk

I was out doing my evening walk and wearing a pair of Skechers Shape-Ups shoes. As I was crossing the street and due to the height of the shoes, I fell and landed on the curb. I fractured 3 ribs, sustain hairline fracture to my elbow and cut my knee. The soles of the shoes and the way the soles are made are not safe to wear.

Model
Skechers Shape-Ups
UPC
88364683051
Serial number
11814
Bought from
JC Penneys
Bought
Jul 23, 2010
Where
Raleigh, North Carolina: Street or Highway
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/28/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141116-13CB5-2147438829. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Nov 5, 2014, sent to the company Nov 17, 2014, published by CPSC Dec 3, 2014

The product, in the report: skechers shape ups

About October 2010 I bought a pair of Skechers Shape Ups. I walked everyday in them, about 3 months later I noticed my left heel was hurting a little. I went to the podiatrist where he did a x-ray and later an MRI found out I had a torn Achilles tendon.

Bought from
Dillards, Florida
Bought
Nov 17, 2010, about then
Where
Unspecified: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/18/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141105-62846-2147439157. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Nov 1, 2014, sent to the company Nov 10, 2014, published by CPSC Nov 28, 2014

The product, in the report: Skechers Shape Up Toning tennis shoe

I was exiting my vehicle when I began to “bounce” like a bunny and could not get my balance until I fell. I fell into a kneeling position and then backwards, landing on my palms, leaning to the right, jamming my right shoulder. I remained in this position until the ambulance arrived. I was transported to Mercy Southwest Hospital where I received a morphine shot. I was then taken to St. Vincent’s Medical Hospital in Los Angeles where emergency surgery was performed on my left knee. I remained in the hospital for 7 days, then sent home with a PICC line for 30 more days; bedridden for an additional 5 months in an immobile brace. I am now dependent on a walker or cane and have very limited body movement.

Model
11806
UPC
555817
Bought from
CostCo Wholesale
Bought
Feb 5, 2011, about then
Where
Bakersfield, California: Home/Apartment/Condominium
Who was involved
Age 54, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(11/12/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141101-DF8F9-2147439295. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 29, 2014, sent to the company Nov 6, 2014, published by CPSC Dec 2, 2014

The product, in the report: Shape-ups skechers - size 8- 11805/BBK, black/black - bar code 884390663577.

Twist right ankle while wearing skechers shape ups.

Bought from
Famous footwear
Where
austin, Texas: Street or Highway
Who was involved
Age 60, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape - Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/6/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141029-C8B45-2147439437. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 28, 2014, sent to the company Nov 5, 2014, published by CPSC Dec 1, 2014

The product, in the report: Skechers Shape-Up Shoes SN#12350

I purchase a pair of those Skechers Shape-Up Shoes from TJ Maxx. I wore them to work ever day trying to lose weight, cause that is what the shoes advertised they can do. But, instead I ended up needing to have knee surgery in both knees and I also had broken bones fragments in both knees. I had to take off from work (I work 2 jobs) each times and had to prop my legs up at my night job while worked. Due to the surgery I am experiencing a lot of pain, arthritis and problems going up and down my stairs at home. My room in my home is on the 2 floor and because of this problem I’m having to buy a new home with one level and leave my 2nd job (TJ Maxx) due to I can’t stand for a long period of time before my knees start hurting. I just received a letter from my Lawyer stating that Skechers do not feel that they are responsible for what happen to my knees due to wearing there shoes. I believe they should be held responsible due to it was there product that advertised you could lose weight and they new the shoes wear unsafe. Before I started wearing the shoes I had no problems with my knees and since I had my surgery I’m not able to walk up or down stairs without taking one step at a time and holding on to the rails. I ask that you hold Skechers accountable for the product they put out there for consumers like myself.

Bought from
TJ Maxx, Texas
Bought
Mar 2, 2012
Where
Austin, Texas: Other
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-Up, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/6/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141028-9417A-2147439513. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Oct 27, 2014, sent to the company Nov 4, 2014, published by CPSC Nov 21, 2014

The product, in the report: skeeters shape ups

on Thanksgiving day a 2years ago I fell and broke my ankle, requiring surgery. I had fell a few times prior to this but did not connect it to the shoes. I also fell a second time and was hospitalized for a full week. I realized it was from the instability of the shoes.

Model
Skeeters Work
UPC
FMTY
Serial number
15-311-1-09
Bought from
Skeeters outlet
Bought
Feb 20, 2011, about then
Where
pine Bluff, Arkansas: Home/Apartment/Condominium
Who was involved
Age 74, Female
The reporter’s relation to them
Self
As this report names them
Brand Shake ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(11/4/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141027-4F589-2147439553. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Oct 26, 2014, sent to the company Nov 3, 2014, published by CPSC Nov 28, 2014

The product, in the report: Skeechers Shape Up Metabolize Sneakers size 9

I suffered an injury on 11/2/2010 due to the instability of Skeechers Shape Up Shoes

Bought from
Dillard’s, Florida
Bought
Jul 5, 2010
Where
Fort Lauderdale, United States: Street or Highway
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape up Metabolize, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(11/4/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141026-9FA83-2147439600. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 25, 2014, sent to the company Nov 3, 2014, published by CPSC Nov 19, 2014

The product, in the report: Skechers Shape-ups. White sneaker with blue trim and thick grey soul giving a rocking affect while walking.

Bought Sketcher Shape up sneakers to better my workout while walking my dog. After a brisk afternoon walk, I awoke the next morning unable to put any weight on my left heel. After several Doctor appt.s and an MRI it was determined that I had a hairline stress fracture of the heel along with a torn ligament. This took months of pain and medical care to heal causing a lot of pain and suffering.

Serial number
11803
Bought from
DSW
Bought
Oct 5, 2011, about then
Where
Port Charlotte, Florida: Street or Highway
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/4/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141025-BF37A-2147439655. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 24, 2014, sent to the company Nov 3, 2014, published by CPSC Nov 28, 2014

The product, in the report: skechers shape ups

broken ankle while walking in skechers shape ups fracture requiring cast 6 weeks

Bought from
dillards, Georgia
Bought
Jul 7, 2009, about then
Where
Peachtree city, Georgia: Street or Highway
Who was involved
Age 57, Female
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/4/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141024-E536C-2147439721. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Oct 23, 2014, sent to the company Oct 31, 2014, published by CPSC Nov 26, 2014

The product, in the report: shoes, called Shape-ups made by Sketchers 7 1/2 size white....

I was injured seriously by wearing Sketchers Shape-Ups.
Going down some steps, the top of the shoe stuck to the step because of the shape and I fell and broke my ankle in 3 places. I will never again buy such shoes. Caused me a lot of pain and money.

Bought from
Academy Stores, Texas
Where
Houston, Texas: Other Public Property/Office
Who was involved
Age 61, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(11/3/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20141023-99047-2147439731. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Sep 4, 2014, sent to the company Sep 11, 2014, published by CPSC Sep 25, 2014

The product, in the report: Skechers Shape-ups

While wearing Skechers Shape-ups, I was walking, heard a pop and fell to the ground with excruciating pain. I had torn my left Achilles tendon with surgery performed on July 11, 2012.

Bought from
Skechers store, California
Bought
Nov 25, 2011, about then
Where
Riverside, California: Place of Recreation or Sports
Who was involved
Age 39, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(9/12/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20140904-38080-2147441227. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Aug 21, 2014, sent to the company Aug 29, 2014, published by CPSC Sep 22, 2014

The product, in the report: Sketchers Shape up shoes

I was wearing Sketchers Shape up shoes, walking and broke my ankle in 12 spots requiring extensive surgery to get it put back together.

Bought
Mar 16, 2012, about then
Where
Unspecified: Farm/Ranch
Who was involved
Age 28, Female
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(9/4/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20140821-D7373-2147441685. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Aug 9, 2014, sent to the company Aug 18, 2014, published by CPSC Sep 9, 2014

The product, in the report: Sketcher Shape UP Tennis Shoes

Stepping forward, my left shoe rocked forward. I was falling forward when I caught myself. My knee twisted and tore my meniscus. I have since had to have repair surgery on that knee and when that did not work I received a total knee replacement to the left knee which was initially injured, I have also sustained injuries as a result of overcompensation to my right knee ( needing total knee replacement at this time) along with neck, back, hip, ankle and foot injuries/ extreme pain as well. It is my understanding that the Sketcher manufacturer of these shoes are excepting no responsibility.

Model
i don’t know
UPC
i dont know
Serial number
i dont know
Bought from
Peterson Airforce Base BX, Colorado
Bought
Dec 8, 2010, about then
Where
colorado springs, Colorado: Other Public Property/Office
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand shape up, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(8/25/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20140809-F87F8-2147442121. Submitter: Consumer Search for it on SaferProducts.gov
Emergency room
Made Aug 8, 2014, sent to the company Aug 18, 2014, published by CPSC Sep 9, 2014

The product, in the report: Sketchers shape-ups

Walking in the Sketcher tone ups and broke my ankle

Where
Unspecified: Other
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Emergency Department Treatment Received

The company’s comments, in its own words

(8/25/2014) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20140808-B4488-2147442148. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Oct 2, 2012, sent to the company Oct 11, 2012, published by CPSC Nov 1, 2012

The product, in the report: I’ve gotten the shape ups styles black and white tennis shoes and then the gray open ones I only used them for work

im a 64 years old widow. I work for target I had seen the commercials for the skechers so at 1st I was on the sales floor constantly walking so at 1st it did help me a little with all the weight, back pain and walking all over the place. I did buy different stlyes of shoes and even my daughter got some, then I was change to be a cashier so one day when I was ringing up a guest with cat litter it was when I felt 1st that my knee started to get worm and hot and a very painful pain on my left knee and i could not move it, after some days I went to the dr because the company did’nt want to give me works comp because they said it was not work related and that I had to pay every thing from my own pocket (MIR, surgery, therapy, medicines) so going to the dr he mention to me that I had ript my ligaments from my knee and was going to need surgery so on august 9, 2011 I had it and then on august 20, 2011 started with therapys and I havant recover from it. I still have pain on my ankles and knees so I had gone to another dr where I had to pay to get foot orthotic devices to help me a little with all the pain

Bought from
macys, skeches stores, Georgia
Bought
Apr 5, 2011, about then
Where
buford, Georgia: Other
Who was involved
Age 63, Female
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(10/12/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20121002-6B023-2147463202. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 5, 2012, sent to the company Sep 13, 2012, published by CPSC Oct 4, 2012

The product, in the report: Skecher Shape-Up shoes, size 7 women’s.

I purchased my first pair of Skecher Shape-up shoes in September 2009 and began working as a floor nurse, using them intensely & exclusively. A little over a year later I purchased a new pair, then around Sept. or October noted a gradual worsening pain in my right hip; to the point I started limping at work and had coworkers ask me about it. I was so puzzled about this pain, as I’d previously had 4 surgeries to my LEFT foot and a LEFT bulging disc in my low back, so was used to problems happening on my left side. So, I performed my own test and started to wear regular tennis shoes, and this made the hip pain subside noticeably, but it still was there. I tried wearing them again a couple of months later just to test it again, and my hip started hurting again immediately after my shift was over and I knew it was the shoes. At some point it became both hips and I now struggle with chronic hip pain in both hips. I did a [REDACTED] search using Skecher Shape-Ups and hip pain, and there learned about the lawsuits for stress fractures of the hips caused by these shoes. I firmly believe I had a stress fracture initially due to the limping and pain, and sometimes after sitting I’d get up and the hip(s) would almost give out on me. I believe these shoes caused my chronic hip condition now, but have been unable to afford any diagnostic tests such as X-rays or MRI specifically for the hips.

Bought from
Famous Footwear and lastly, Beall’s
Bought
Sep 6, 2010
Where
Coppell, Texas: Other
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/13/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120905-FA31E-2147464031. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 23, 2012, sent to the company Sep 4, 2012, published by CPSC Sep 18, 2012

The product, in the report: I have owned four pair of Shape-Ups. Three were tennis shoe style and one was a mary jane style shoe.

I wore Skechers Shape-Ups shoes for two years while working as a full-time bartender and waitress. I wore the shoes almost everyday. I now suffer from constant right foot, heel, and ankle pain. I have had to see a doctor and a physical therapist but I am still in pain daily. My physical therapist and my doctor both advised me to quit wearing Shape-Ups due to my pain, which I have done. I have never had a problem with my foot or ankle prior to wearing these shoes.

Model
MPN: 11807BBK, Optimize 11801, and Skechers Fitness Black
Bought from
Famous Footwear (online and local store)
Bought
Oct 3, 2009, about then
Where
Colby, Kansas: Home/Apartment/Condominium
Who was involved
Age 34, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-Ups by Skechers, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/4/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120823-C0BA4-2147464447. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jul 30, 2012, sent to the company Aug 10, 2012, published by CPSC Aug 24, 2012

The product, in the report: rocker bottom shoes

On April 30,2012 I was walking to my car and fell. My right ankle turned under and when I tried to keep myself from falling my left ankle turned under and popped. I was wearing my Sketchers shape-ups at the time, these were my only pair of shoes. The orthopedic doctor said that I had severely sprained my left ankle causing injury to the tendons all the way around my ankle. I had also moderately sprained my right ankle. He was very puzzled at the fact that I had sprained both ankles at the same time. I was out of work for a month, suffered a lot of pain and still do, and I had to have several weeks of physical therapy to try to get my ankles back in shape.

Model
Shape-Ups XF-Accelerators
Serial number
12320
Bought from
Sketcher’s Website
Bought
Feb 25, 2012
Where
Clinton, South Carolina: Mobile/Manufactured Home
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(8/10/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120730-D8ADD-2147465224. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Jul 23, 2012, sent to the company Aug 23, 2012, published by CPSC Sep 7, 2012

The product, in the report: Sketcher Shape Ups

After wearing my shape up shoes for several months as my primary source of footwear, I experienced a ruptured achilles and had to undergo surgery and physical therapy. My foot is still not the same after the injury and my calf muscles and achellies still continue to strengthen one year post injury. I was performing a task that I would normally in my job (skipping to music) when the incident occurred. I was treated at a local ER and sent to my specialist for surgery and then onto physical therapy for rehabilitation. The shape up shoes rocking motion encouraged the continuous stretching and contracting of my achellis (attached to the calf muscle as advertised on television and ads). I feel this action may have been a contributing factor to the injury even though I was not wearing the shoes at the moment the injury occurred.

Model
Shape Ups
Bought from
JC Penny Catalog
Bought
May 14, 2010, about then
Where
Sebewaing, Michigan: Other
Who was involved
Age 42, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(8/23/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120723-A9580-2147465460. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 11, 2012, sent to the company Jun 19, 2012, published by CPSC Jul 3, 2012

The product, in the report: sketchers Shape Ups mens. size:9 color: navy/silver

Hello there, My name is [REDACTED], 28 year male from New Jersey. I bought 2 pairs of sketchers Shape ups around 1 year and 3 months ago. I love to do work out, its my passion. I was using shape ups from all most by the time I bought it. I jog everyday around 30 min with my shoes on. And also I wear them all most all day for about 12 hours. As I am a working person I have to stand at least 7 hours a day. My problem was started after 7-8 months, I had a very bad pain in my knees, first it was started with the left knee followed by the feet pain and pain in the craft muscles. Regular pain killer didn’t work so I have consulted a doctor, he did MRI for my knees and the report says that I have a chance of arthritis and my knees are damaged. I should not walk without wearing my knee caps. I have spent lot of money on MRI and medications. . Also while using shape ups I felt a fall and injuries few times. I strongly believe that my situation is because of the shoes. I have changed my shoes from last 3 months and I can say that I am feeling better. I am very much exercise loving person due to these reasons I cannot freely jog and run. I want justice. I am ready to give you my reports and proofs.

Model
shape-ups XT-TALAS
Serial number
52004/NVSL
Bought from
finish line
Bought
Jan 1, 2011, about then
Where
jersey city, New Jersey: Place of Recreation or Sports
Who was involved
Age 28, Male
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/19/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120611-F5368-2147466722. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jun 6, 2012, sent to the company Jun 14, 2012, published by CPSC Jun 28, 2012

The product, in the report: schechers shape ups .brown on black men’s size9(US) SN50876

I came home from the store and carrying in some things and my ankle turned under me.I was wearing my shechers at the time.

Serial number
SN50876
Bought from
vernon schechers, California
Bought
Aug 20, 2011, about then
Where
montclair, Unspecified: Home/Apartment/Condominium
Who was involved
Age 44, Male
The reporter’s relation to them
Self
As this report names them
Brand shape- ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/14/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120606-56B8A-2147466882. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made May 18, 2012, sent to the company May 25, 2012, published by CPSC Jun 18, 2012

The product, in the report: Skechers Shape Ups - black & white, size 9, women’s

I purchased a pair of Shape up toning shoes in hopes of losing weight. I was returning from an errand and as I walking to my back door, my ankle twisted and I fell forward on my right arm. After visiting the doctor, I was diagnosed with a broken elbow and needed surgery. Approximately, two weeks later surgery was performed to repair the damage. I have limited use in my right arm. I found out this month that there was problems with the shoes.

Model
SHAPE UPS - STRENGTH
Bought from
amazon.com
Bought
Feb 16, 2011
Where
Atlanta, Georgia: Home/Apartment/Condominium
Who was involved
Age 40, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups Strength Fitness Walking Sneaker, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(5/30/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups employ a rocker bottom sole and a soft kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles in the lower leg. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120518-D52C3-2147467478. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 22, 2012, sent to the company Mar 1, 2012, published by CPSC Mar 22, 2012

The product, in the report: Sketchers Shape-Ups, size 9.5, black, skid resistant Sketchers Shape-Ups, size 10, white Black Shape-Up Skid Resistant work shoes s/n 76428, date of manufacture 6.2.10 White “every day” Shape-Up shoes s/n 12320, date of manufacture 5.2.10

I began wearing Sketchers Shape-Up shoes in April, 2011 after returning to my passion to work as a bartender/server. In September, 2011 I discontinued wearing the shoes after noticing my toes having a “burning” sensation and I started to develop back and hip pain. I continued to work in classic Sketchers shoes and the pain continued to intensify. On Feb. 2, 2012 I was forced to leave work because I was unable to walk do to the pain.
I have made several visits to my primary physician and a visit to an orthopedic since that time. MRIs and X-rays show that I have a bulging disc in my lower back, which is pinching a nerve causing my feet to tingle. I also have been diagnosed with a labral tear in my right hip and a glutues medium tendon tear in my right buttock. I have also developed bone spurs in my right hip.
As of this date, 2/22/12, I have been unable to work since 2/1/12. I have accumulated nearly $800.00 in medical bills, with more anticipated, as I have been referred to a pain clinic and have an appointment scheduled for Monday, 2/22.
I have been active and working on my feet nearly all my life. I have not suffered any trauma or injuries to my back or hips. I am convinced these shoes are the cause of my current condition.

Model
76428 and 12320
Bought from
Famous Footwear
Bought
Apr 20, 2011
Where
Arizona: Unspecified
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape-Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(3/1/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120222-18C3C-2147469920. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Feb 3, 2012, sent to the company Feb 13, 2012, published by CPSC Mar 6, 2012

The product, in the report: SHAPE UP SHOES, SIZE 10 MEDIUM

Purchased “Shape Up’s” and wore them for approx. 8 months and then when going out to lunch, I fell out of my car because my hip was no longer working. Took about 25 minutes for the pain to stop and I could walk normally again. I went to the DR, but he nor I was aware of any shoe issues. I spoke to my niece about it, and he stated it was my shoes as she also had experienced hip pain and threw hers shoes away. I stopped wearing the shoes, but the pain persists... Now I have off and on pain in my left hip, If I sit incorrectly or for a long period of time (at work) I will have a burning sensation, severe pain, and may not be able to walk for a short period.

Bought from
DSW, Colorado
Bought
Jul 30, 2010
Where
Unspecified: Other
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand SHAP UPS, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/13/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120203-E0D79-2147470638. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jan 24, 2012, sent to the company Jan 31, 2012, published by CPSC Feb 14, 2012

The product, in the report: Scetchers black with blue trim size 9 us size 6 uk sn 12320 bkbl made in china. Mo 6- d 2- year 2010.shape ups

After I started wearing the scetchers shoes I had to go to a nerouligist because I was getting dizzy. I continued wearing them not knowing that was the problem. I now have problems with my ankles poping my knees pop and my right hip has severe pain and it pops the loudest. Also my left hill of my foot has alot of pain when I walk. A couple of days ago I switched to my other shoes that are not shape ups and my hill of my foot is not hurting as bad. I did not have any of these problems until I started wearing the shape up shoes. I had know idea that the shoes could be linked to my problems. Now that I look back on everything it had to be the shoes. It was my understanding that the shoes were suppose to help tone up but all they have done to me is make me have severe pain. I wore the shoes for about 1 year and 6 months I am currently not wearing them anymore. Thank you for listening. [REDACTED]

Model
shape ups
Serial number
12320
Bought from
JC Penny
Bought
Aug 3, 2010, about then
Where
rochelle, Texas: Other
Who was involved
Age 43, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(2/1/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120124-5018E-2147471036. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Jan 5, 2012, sent to the company Jan 13, 2012, published by CPSC Jan 30, 2012

The product, in the report: Skechers, Shape Ups Size 8.5 Womans, White/Silver

On Nov 13th 2011 I was walking in my Shape ups down the flight of stairs that leads to my front door. I reached the second to the last step and the shoes tipped me over which made me miss the last step. I knew I broke my ankle as soon as I landed. The pain was unbearable. The next morning I went to my Doctor and had xrays done to reveal that my ankle was indeed broken in 3 places. Since I had no medical insurance I had to go to county hospital. I was told by the Doctors there that being a Diabetic increases my chances for infection so they were unable to do surgery. They casted me for about a month. At which time I went back only to find my ankle was not healing properly and was casted again, only this time the cast was to my thigh. I had been told from the very start that I could not put any weight on this left foot at all. So from the day I fell I could no longer work. I did apply for disability and was only granted $171 per week. I can not pay any of my bills. My husband and I have been having problems and this injury as only made matters worse. The pressure of having to take care of me in my opinion has made my husband resent me and he now seldom comes home. I’m left here to fend for myself. I have 12 stairs in my house leading to my bedroom and 21 stairs from my front door leading to my driveway. I have to maneuver these stairs on my rear end. I am still in a lot of pain and can not sleep. This fall from these shoes has devastated my life. I have no idea when I can return to work and I don’t know how I will survive financially.

Model
b2332
UPC
84390 26445
Serial number
11800 wsl
Bought from
Shoe Palace 19
Bought
Dec 23, 2010
Where
crestline, California: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(1/13/2012) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20120105-1438C-2147471628. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 21, 2011, sent to the company Oct 28, 2011, published by CPSC Nov 21, 2011

The product, in the report: shape up sneakers by sketchers gray and pink

I bought shape up sneakers a month ago and in 2weeks i got a sprain fracture in my foot. I have been walking for about a year now heard about these sneakers and now I have bad pain all the time I have been limping. I know in a doctors care with a soft cast and a boot to walk around. These shoes should be against the law.

Bought from
sketchers
Bought
Oct 1, 2011, about then
Where
east meadow, ny, New York: Home/Apartment/Condominium
Who was involved
Age 56, Female
The reporter’s relation to them
Self
As this report names them
Brand shape ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/28/2011) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20111021-D935D-2147474107. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 11, 2011, sent to the company Oct 19, 2011, published by CPSC Nov 2, 2011

The product, in the report: Sketcher’s Shape Up sneaker

I bought Sketcher’s Shape Ups as I was hoping to firm up muscles as advertised. In a few weeks I began to notice pain in the right ankle which progressed to tendonitis of the right ankle. I called my podiatrist who advised me to stop wearing the Shape Up sneakers. I was in terrible pain and my ankle was swollen and I had difficulty walking. The podiatrist gave me a cortizone injection which helped alleviate the pain. For 3 months I visited the podiatrist until approximately 3 months later I returned to normal functioning and gradually became pain free and the swelling stopped.

Bought from
Boscov’s, New Jersey
Bought
Jan 7, 2010
Where
Toms River, New Jersey: Other
Who was involved
Age 63, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Up, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/19/2011) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20111011-49C55-2147474428. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 28, 2011, sent to the company Oct 6, 2011, published by CPSC Oct 21, 2011

The product, in the report: Sketcher Shape-Up Slip Resistant “S for Work”

I purchased the Sketcher Shape Ups, in black, at $114.99, this past year. I purchased them for my job as a waiter, as the advertisement and accompanying DVD, indicated the health benefits of the Sketch Shape Ups.. I used them, until two months ago. The reason being, I have developed sever pain in my ankles and sides of my legs. I moved to a cross trainer, made by Nike, and have been able to gain only partial mobility back, yet for a high paced active restaurant, where I work, the Shape Ups have comprimised my ability at my job. I have never had problems with my feet or legs before this. And, it is very distressing. I have consulted [REDACTED]grocery, for a refund and was told to contact Sketchers. I am at a point where it is important to seek medical attention and a consultation about the situation. Any advice you may have would be greatly appreciated. [REDACTED][REDACTED]

Model
Shape-Up Slip Resistant
UPC
885125010031
Serial number
76836/BOL
Bought from
Fred Meyer Grocer
Bought
Jan 1, 2011, about then
Where
Milwaukie, Oregon: Other
Who was involved
Age 42, Male
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups- non slip sole, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/17/2011) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20110928-85B2B-2147474874. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made May 13, 2011, published by CPSC Jun 6, 2011

The product, in the report: Sketcher shape ups shoes. White leather.

Wearing Sketcher shape uos at work. Walking on a side walk at beginning of day. Lost footing so fast I could not get balance. Fell to concrete spraining ankle, hitting knee on other leg and twisting lower back. Missed work next day.

Model
I do not know
Bought from
Shoe Carnival, Louisiana
Bought
Dec 15, 2010, about then
Where
Slidell, Louisiana: Other
Who was involved
Age 59, Female
The reporter’s relation to them
Self
As this report names them
Brand Shape Ups, made or sold by Skechers USA, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(5/20/2011) Skechers USA, Inc.: We appreciate receiving this and all other information regarding our customers’ use of Skechers shoes, and are sorry to hear that this customer reported a bad experience with one of our products.
As explained in the instructional materials that are enclosed with our product, Shape-ups are not like other athletic shoes. They employ a Smart Shoe™ rocker bottom sole and a unique soft Resamax™ kinetic wedge that require the wearer to exert additional effort to maintain balance. This additional effort activates muscles, particularly the leg muscles. Because Shape-ups operate on the principle of an unstable platform, users are advised to stand up straight, keep their weight centered, place their feet parallel and hip-distance apart, and walk at a comfortable pace, being sure to plant each heel firmly and roll forward on to the toes. Users are further advised to limit their use of Shape-ups to 25-45 minutes per day for the first two weeks of use, and to gradually increase usage time by 5-10 minute increments thereafter and only if comfortable to do so. Shape-ups are intended for low-intensity activities such as standing and walking, and not for running or vigorous sports. Skechers highly recommends consumers follow these and other instructions while using Shape-ups.
We encourage anyone with questions or concerns about Skechers’ products to contact us at:
Skechers USA 1-800-746-3411 (Mon-Fri 8:00am to 5:00pm Pacific time) Or go to: http://www.skechers.com/info/contact-us

CPSC report 20110513-C88A1-2147479217. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Shape Ups shoes

At a glance

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How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

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