Rainbow Sandals shoes

8 reports to CPSC, the latest made Aug 2, 2025. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

8reports to CPSC
Aug 2, 2025the latest report was made
Aug 30, 2024the earliest
6with the company’s comments

Brand: Rainbow Sandals
Maker: Rainbow Sandals, Inc.Makers, importers or sellers, as the reports name them
Product: ShoesAll footwearCPSC’s product type: Footwear (code 1615), in Clothing and Accessories: Shoes and other Footwear

Other ways the reports write the brand (2)

“Rainbow” and “Rainbow Sandal”

By month

7 reports from September 2024 to August 2025; the most in September 2024, 3. 1 earlier report, since August 2024, is in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
August 2025	1
May 2025	1
April 2025	1
October 2024	1
September 2024	3
August 2024	1

How badly anyone was hurt

Seen by a doctor or nurse 5 CPSC: Injury, Seen by Medical Professional
First aid 1 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Aug 2, 2025, sent to the company Aug 5, 2025, published by CPSC Aug 19, 2025

The product, in the report: Rainbow flip flops

Client Purchased and wore rainbow sandals for two weekends inconsistently and developed and very serious skin reaction causing medical intervention and incredible pain. Missed work. Costs of doctors, medication, missed work, pain and suffering

Model
Single Layer Premier Leather with Arch Support 1”
UPC
Unk
Serial number
301ALTS0RDWDMM00
Bought from
Www.rainbowsandals.com
Bought
Jul 1, 2025, about then
Where
Annapolis, Maryland: Other
Who was involved
Age 28, Male
The reporter’s relation to them
My Child
As this report names them
Brand Rainbow Sandal, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20250802-3DDB6-2147328971. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made May 7, 2025, sent to the company May 12, 2025, published by CPSC May 27, 2025

The product, in the report: Rainbow Sandals. Limited Edition - Men’s Single Layer Arch Custom Colors 1” Strap Navy color in size XL. SKU:301ALTD0NAVYMXL0

I purchased a pair of Rainbow Sandals. SKU:301ALTD0NAVYMXL0. They are the Limited Edition - Men’s Single Layer Arch Custom Colors 1” Strap. These sandals were purchased on April 24, 2025 at my local Rainbow dealer. After 4-5 days of wear, I began to develop a severe and spreading skin rash that is in perfect outline with the leather top straps. I stopped wear however the rash stopped spreading directly under the where the straps rest yet the rash began to be more sensitive, painful and impact daily activities. After further investigation rainbow rash has been noted by many rainbows consumers over social media and other product reporting agencies, independent of manufacture location, due color and leather type (Premier or Regular).
I contact rainbow via email on May 2nd and was advised to send in the sandals for a refund or replacement. I included photos of the now scabbing rash that is still in perfect outline where the straps rest across the foot. The rash is inhibiting walking and running without pain. Steroid Cream has not helped with treating the rash. Severe scarring and open wound on the top of my foot has started.
Rainbows failure to acknowledge the unsafe product line is unacceptable.

Model
301ALTD0NAVYMXL0
UPC
NA
Serial number
NA
Bought from
West Coast Surf Shop, Florida
Bought
Apr 14, 2025
Where
St. Petersburg, Florida: Other
Who was involved
Age 28, Male
The reporter’s relation to them
Self
As this report names them
Brand Rainbow Sandals, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

CPSC report 20250505-64429-2147331505. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 20, 2025, sent to the company Apr 23, 2025, published by CPSC May 14, 2025

The product, in the report: Rainbow Sandals Men’s Size Large Mocha Color

Developed contact dermatitis after wearing Rainbow Sandals. The rash began after about a week of wearing the sandals. The rash pattern was distinctly under the sandal straps. The rash was painful, itchy, and weeping and I was unable to wear shoes for an extended period of time. The rash persisted for multiple weeks after I stopped wearing the sandals. I was surprised because I had owned a previous pair of Rainbow brand sandals and had never had any reaction to them. I had never had an allergy to any leather product prior to this incident or after.

Where
Jack, Florida: Other
Who was involved
Age 33, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Rainbow Sandals, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(5/7/2025) Rainbow Sandals, Inc.: To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder. Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
We first learned of this incident involving [REDACTED] when we received the report from the CPSC on about April 20, 2025. Upon being so notified, we immediately reached out to [REDACTED]. We informed [REDACTED] that we will work with him to resolve all of his issues and concerns. At this point we are not aware of any medical issues or treatment that he might have. However, we will offer compensation to [REDACTED] for any such expenses from this incident. Also, at this time we have no information he was required to miss work or school.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to leather products. Not to minimize [REDACTED]’s experience in any way, but it appears his issue would not seem to be a “serious injury” or “grievous bodily injury.”
Regards,
Jack Robbins Attorney for Rainbow Sandals, Inc.

CPSC report 20250420-AF7B9-2147331835. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 8, 2024, sent to the company Oct 10, 2024, published by CPSC Oct 25, 2024

The product, in the report: A double-ply pair of Rainbow Sandals. I do not know the name of the model, but I would consider it the standard, flagship model of Rainbows.

I recently purchased a pair of Rainbow Sandals. After a few weeks, I have developed a rather severe rash where the sandal strap comes into contact with my foot. I have been treated by my dermatologist with a topical steroid cream. I have worn Rainbows for 20+ years and never had this issue. I only wear Rainbows, and the rash aligns with the strapline perfectly, so there is no doubt in my mind where it originates. The rash itself is incredibly uncomfortable, and despite the steroid treatment, it has not yet abated.

Model
Double Layer Premier Leather with Arch Support
Bought from
Hobie Surf Shop, Laguna Beach, California
Bought
Sep 10, 2024
Where
San Clemente, California: Home/Apartment/Condominium
Who was involved
Age 37, Male
The reporter’s relation to them
Self
As this report names them
Brand Rainbow Sandals, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(10/15/2024) Rainbow Sandals, Inc.: To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder. Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
When we learned of the report by [REDACTED] to the CPSC, we immediately contacted him. Over the course of the next few days, we worked to resolve all of his issues and concerns. We have offered to reimburse him for any medical expenses and for any future out-of-pocket expenses. We do not believe he was required to miss work or school. We have resolved all of his issues and our company considers the matter resolved.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to. leather products. Not to minimize [REDACTED]’s experience in any way, but it appears his issue would not seem to be a “serious injury” or “grievous bodily injury.”
Submitted by,
JACK ROBBINS Attorney for Rainbow Sandals, Inc.

CPSC report 20241008-EC4E7-2147336082. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Sep 18, 2024, sent to the company Sep 23, 2024, published by CPSC Oct 7, 2024

The product, in the report: Sandals: Double Layer Premier Leather with Arch Support

I bought a pair of Premium Leather Expresso Double Layer Arch Sandals from Rainbow, Inc and experienced an intense burning and itching rash on my feet after wearing them. I had to seek out medical care and it took two months for the rash to finally clear up, in the meantime I experienced on and off periods of intense itching and pain, causing loss of sleep and issues wearing other shoes.

Model
Double Layer Premier Leather with Arch Support
Bought from
Rainbowsandals.com, California
Bought
Aug 17, 2023
Where
Concord, California: Home/Apartment/Condominium
Who was involved
Age 40, Male
The reporter’s relation to them
Self
As this report names them
Brand Rainbow, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/30/2024) Rainbow Sandals, Inc.: To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder. Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
When we learned of the report by [REDACTED] to the CPSC on September 18, 2024, we immediately contacted him. Over the course of the next few weeks, we have been working to resolve all of his issues and concerns. We have offered to reimburse him for any medical expenses and for any future out-of-pocket expenses. We do not believe he was required to miss work or school. We are waiting for a final resolution of his concerns, which we believe will be in the next ten days.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to. leather products. Not to minimize [REDACTED]’s experience in any way, but it appears his issue would not seem to be a “serious injury” or “grievous bodily injury.”
Do not hesitate to contact me if you have any questions about this matter.
Regards,
Jack Robbins, attorney for Rainbow Sandals, Inc.

CPSC report 20240918-404A1-2147336454. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 8, 2024, sent to the company Sep 11, 2024, published by CPSC Sep 25, 2024

The product, in the report: Brown leather sandal, size 9.5-10.5. Classic Tan/Brown color.

I purchased Rainbow Sandals’ Men’s Leather Double Layer with Arch Wide Strap sandals. After a few weeks of wearing the sandals, I developed contact dermatitis at the places where the leather strap comes in contact with the tops of both of my feet. The rash is painful, itchy, and feels like a chemical burn.
I have never had this happen with other Rainbow sandals I’ve purchased. It’s my understanding that many of these Rainbow products are now made in China, using different safety standards than applicable to products manufactured in the U.S.

Model
Men’s Leather Double Layer with Arch Wide Strap
Bought from
Amazon.com
Bought
Aug 12, 2024
Where
Arlingron, Virginia: Home/Apartment/Condominium
Who was involved
Age 32, Male
The reporter’s relation to them
Self
As this report names them
Brand Rainbow, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/16/2024) Rainbow Sandals, Inc.: To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder. Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
Before we were notified by the CPSC, [REDACTED] sent a complaint by email on September 8, 2024. [REDACTED], our Customer Service Manager, promptly responded to [REDACTED]’s email about this incident. [REDACTED] offered to refund the purchase and asked [REDACTED] to send us his sandals for further investigation. Rainbow Sandals also would have offered to reimburse him for all expenses incurred (such as any medical charge and loss of earnings).
Later, when we learned of the report by [REDACTED] to the CPSC, we immediately followed up with him. Over the course of the next few days, we were able to resolve all of his issues and concerns to his satisfaction. Although he received no medical treatment and thus had no medical expenses, we offered to provide compensation for any future out-of-pocket expenses, but he declined our offer. We do not believe he was required to miss work or school. We thus consider [REDACTED]’s claim to Rainbow Sandals to be closed.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to. leather products. Not to minimize [REDACTED]’s experience in any way, but it appears his issue would not seem to be a “serious injury” or “grievous bodily injury.”
Do not hesitate to contact me if you have any questions about this matter.
/s/ Jack Robbins, attorney for Rainbow Sandals, Inc.

CPSC report 20240908-FFC4F-2147336668. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Sep 1, 2024, sent to the company Sep 6, 2024, published by CPSC Sep 20, 2024

The product, in the report: Willow women’s large sierra brown

I wore sandals and after a couple days my feet got itchy where the straps go. They continued to get red, bumpy, raised, and a clear rash. The rash continued to develop even after I stopped using the product.

Model
Willow00
UPC
4391605016
Bought from
Rainbow sandals
Bought
Jul 18, 2024
Where
Anaheim, California: Home/Apartment/Condominium
Who was involved
Age 28, Female
The reporter’s relation to them
Self
As this report names them
Brand Rainbow sandals, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/19/2024) Rainbow Sandals, Inc.: Response by business to consumer complaint / [REDACTED} - CPSC Report No. 20240901-A2D88-2147336797 / CPSC Date of Report: 9-1-2024
U.S. Consumer Product Safety Commission Attn: Clearinghouse 4330 East West Highway Bethesda, MD 20814
To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder. Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
When we learned of the report by Ms. [REDACTED] to the CPSC on September 1, 2024, we immediately contacted her. Over the course of the next few days, we have been working to resolve all of her issues and concerns. Although she received no medical treatment and thus had no medical expenses, we offered compensation to Ms. [REDACTED]for any future out-of-pocket expenses. We do not believe she was required to miss work or school. We are waiting for a final resolution of her concerns, which we believe will be in the next ten days.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to. leather products. Not to minimize Ms. [REDACTED] experience in any way, but it appears her issue would not seem to be a “serious injury” or “grievous bodily injury.”
Do not hesitate to contact me if you have any questions about this matter.
/s/ Jack Robbins, attorney for Rainbow Sandals, Inc.

CPSC report 20240901-A2D88-2147336797. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Aug 30, 2024, sent to the company Sep 5, 2024, published by CPSC Sep 19, 2024

The product, in the report: I purchased from the Rainbow Sandals store on Amazon, order # [REDACTED]. The specific item is Rainbow Sandals Men’s Leather Single Layer Wide Strap with Arch, size 9.5-10.5, color Espresso/Rainbow.

Hello,
I’m writing about a pair of Rainbow Sandals I purchased that have caused a red, itchy rash on the tops of my feet; just below where the sandal straps make contact with the foot.
I’ve bought and worn shoes from this brand for more than a decade and have never had an issue. But, this pair has caused a bad rash in the less than three weeks I’ve been waring them semi-regularly.
From some quick [REDACTED], this is not an uncommon occurrence with Rainbow Sandals as of late. A search for “rainbow sandals rash [REDACTED]” returns several posts from consumers complaining of a similar issue.
I have no known allergy to leather. The shoes did not get wet and were not subjected to any other abnormal wear.

Model
Rainbow Sandals Men’s Leather Single Layer Wide St
UPC
Unknown
Serial number
n/a
Bought from
Amazon
Bought
Aug 10, 2024
Where
Durham, North Carolina: Home/Apartment/Condominium
Who was involved
Unknown
The reporter’s relation to them
Self
As this report names them
Brand Rainbow Sandals, made or sold by Rainbow Sandals, Inc.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(9/13/2024) Rainbow Sandals, Inc.: To the U.S. Consumer Product Safety Commission:
Thank you for informing Rainbow Sandals. Inc. about this issue and allowing us the opportunity to provide more details about it. I have been asked by management to be the contact person going forward and to provide the CPSC with the response by Rainbow Sandals.
Rainbow Sandals, Inc. has been in business for 50 years and remains family owned and operated by the original founder, Jay R. Longley, Jr. Rainbow Sandals cares deeply about the quality, durability and price value of its products. We make every effort to comply with all federal and state laws and regulations, as well as industry standards. We take seriously any complaint by a consumer, especially if it relates to a health issue.
Before we were notified by the CPSC, [REDACTED] contacted us by email on August 29, 2024. [REDACTED], our Customer Service Manager, promptly responded to [REDACTED]’s email about this incident by email on August 30, 2024. [REDACTED] offered to refund the purchase and asked [REDACTED] to send us his sandals for further investigation. Rainbow Sandals also would have offered to reimburse him for all expenses incurred (such as any medical charge and loss of earnings). However, [REDACTED] did not respond to our email or our offer. A copy of the communications are attached.
Later, when we learned on September 5, 2024 of the report by [REDACTED] to the CPSC, we immediately followed up with him. Over the course of the next few days, we were able to resolve all of his issues and concerns to his satisfaction. Although he received no medical treatment and thus had no medical expenses, we provided compensation for any future out-of-pocket expenses. We do not believe he was required to miss work or school. We thus consider [REDACTED]’s claim to Rainbow Sandals to be closed.
The scientific and leather industry literature is clear that some consumers can have a sensitivity to leather products. Not to minimize [REDACTED]’s experience in any way, but it appears his issue would not seem to be a “serious injury” or involve “grievous bodily injury.”
Do not hesitate to contact me if you have any questions about this matter.
/s/Jack Robbins, attorney for Rainbow Sandals, Inc.

CPSC report 20240830-16BC5-2147336838. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Rainbow Sandals shoes

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.