Dr. Scholls shoes

8 reports to CPSC, the latest made Jun 8, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

8reports to CPSC
Jun 8, 2014the latest report was made
Apr 29, 2011the earliest
8with the company’s comments

Brand: Dr. Scholls
Maker: Brown Shoe Company, Inc.Makers, importers or sellers, as the reports name them
Product: ShoesAll footwearCPSC’s product type: Footwear (code 1615), in Clothing and Accessories: Shoes and other Footwear

Other ways the reports write the brand (5)

“Dr Scholls”, “Dr Scholls Fitness walker”, “Dr. Scolls”, “Dr. Sholl’s” and “Dr.Scholls”

By month

1 report from July 2013 to June 2014; the most in June 2014, 1. 7 earlier reports, since April 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
June 2014	1
June 2013	1
October 2012	1
August 2012	1
May 2012	1
September 2011	1
August 2011	1
April 2011	1

How badly anyone was hurt

Hospital admission 2 CPSC: Injury, Hospital Admission
Seen by a doctor or nurse 4 CPSC: Injury, Seen by Medical Professional
Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
Hurt, care not known 1 CPSC: Injury, Level of care not known

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Seen by a doctor or nurse
Made Jun 8, 2014, sent to the company Jun 16, 2014, published by CPSC Jun 30, 2014

The product, in the report: Walking shoes

In February of 2014 I purchased a pair of Dr. Scholl’s Escape (2522966) walking shoes in anticipation of being on my feet a lot during a couple week trip to England for work. Very comfortable nice fitting shoes I wore the shoes a lot sightseeing when not working. However after the second week I noticed some reddening and peeling of the skin on top of both feet and a few days later the same on the bottoms but much worse. Thought maybe it was athlete’s foot or a fungus from the motel shower or carpet so I began applying antifungal cream to both feet. Thinking all was well and the problem would go away I continued to wear the shoes, after a while the skin on both feet on the tops and bottoms had started to crack and peel and had this burned appearance. Kept up with the cream and wearing the shoes thinking it would just take a while to clear up. After returning home to the states, my wife was shocked by the condition of my feet, the entire tops and bottoms of both feet were discolored (reddish brown to almost black areas) and looked like they had been burned. Then the peeling began the tops and bottoms of both feet completely peeled off several times at one point the pain was so intense I couldn’t hardly even walk and if I did the pain was excruciating. I went to the doctor and he said it was some kind of contact dermatitis and prescribed a cortisone cream which seemed to help, but it was the end of April before my feet were back to normal. During this time I had not done a lot of walking so I had not worn my “walking” shoes. Then the weekend of June 1 2014 I and my wife went to a local car show and being as I was going to be walking for several hours I wore my aforementioned “walking” shoes. The next morning noticed that that once again my feet looked as if they had been burned, and by mid week had started to crack and peel again. Not as bad as before but I only had the shoes on for a few hours instead of days and days. This hardly seemed like a coincidence and thats when it occurred to me that it was the shoes causing the problem. Last week I saw a post on Facebook about a woman who had purchased some flip flop sandals from Wal-Mart that were made in China and that the materials and dyes they used caused major burning on her feet that looked just like my feet did and that made me think. My shoes were from Wal-Mart and as you can guess also made in China. Coincidence? I’m thinking not. Not sure about contacting an Attorney. Any suggestions?

Model
Escape, White
Serial number
2522966
Bought from
Wal-Mart, Wisconsin
Bought
Feb 12, 2014, about then
Where
New London, Wisconsin: Other
Who was involved
Age 52, Male
The reporter’s relation to them
Self
As this report names them
Brand Dr.Scholls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(7/1/2014) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc., (“Brown Shoe”), and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not present a safety issue when the product is used as intended. We have been in contact with this consumer in an effort to better understand the nature of the claim. We always encourage contact from consumers that have comments or require more information about our products. We can be reached at 1-888-443-2019.”.

CPSC report 20140608-FDBB7-2147443883. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, care not known
Made Jun 10, 2013, sent to the company Jul 2, 2013, published by CPSC Jul 24, 2013

The product, in the report: Women’s Sandals (flip flop) model serial number 551010729/0213, WDS Land/CHMBRY of Advanced Comfort series Dr. Scholls sandals

The consumer says she felt a pain on the bottom of her foot. She says the soles of her feet were blackened. She says the dye was coming off of the sandals and rubbing off on her feet.
The consumer says that she may have experienced a reaction to the dye. She says her foot would start burning and irritating. The consumer says the dye was very difficult to wash off of her feet and the wash cloth. She was not wearing socks.
The consumer would like to know what type of dye or ink her feet were exposed to whle wearing this product. This was embeded for hours in her feel. This took a while to get this ink or dye off her feet.
[REDACTED]

Bought from
Walmart
Where
Unspecified: Unspecified
Who was involved
Female
The reporter’s relation to them
Self
As this report names them
Brand Dr. Scholls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Level of care not known

The company’s comments, in its own words

(7/16/2013) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not present a safety issue when the product is used as intended. We have been in contact with the consumer in an effort to better understand the nature of the claim. We always encourage contact from consumers that have comments or require more information about this product. We can be reached at 1-800-766-6465.

CPSC report 20130610-7DD44-1333197. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Oct 26, 2012, sent to the company Nov 8, 2012, published by CPSC Dec 3, 2012

The product, in the report: They are toning shoes for the thighs and butt. The brand is Dr Scholls and they have a rocker bottom. They are tennis shoes that are suppose to help you tone up while you walk. They are like the [REDACTED] tennis shoes.

The Dr Scholls claim the same thing as the [REDACTED]. They are to help you tone up. It took awhile to learn how to walk in the shoes since they rocked. At first I tripped a bit getting use to the new balance change because of the shoes. Walking up and down stairs was a chanellege. I that to walk on the middle of the shoe or I would lose my balance and fall down the stairs. I had to go to physical therapy because my hips and lower back hurt from the shoes. I wouldn’t want anyone else to go through that kind of pain. I wouldn’t want a pregnant women to get seriously hurt. I became pregnant after having the shoes for awhile. If I would have known that these shoes were like the [REDACTED] I wouldn’t have bought them and put myself at risk. I think people should be warned about these shoes also.

Bought from
walmart
Bought
Sep 3, 2011, about then
Where
Unspecified: Other
Who was involved
Age 32, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr Scholls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(11/26/2012) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not explain how these shoes brought about her injury. Further, this product does not present a safety issue when used as intended. These shoes are not like other athletic footwear. Additional effort is required while wearing these shoes because they operate on the principle of an unstable platform that has been incorporated into each sole of the shoes. We are in contact with this consumer about this incident and, as always, encourage contact from consumers that have comments or require more information about this product. We can be reached at 1-800-766-6465.

CPSC report 20121026-EA4BB-2147462479. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Aug 7, 2012, sent to the company Aug 21, 2012, published by CPSC Sep 5, 2012

The product, in the report: Dr. Scholls Shape Up / Toning shoes Inspire 017127958350 59882 BBN/022181 141929FEB10

I was walking back from the bus stop with my daughter while wearing my Dr. Scholl’s toning shoes and suddenly felt my leg bend slightly backwards and something snapped on knee. I felt incredible pain and had to lean on my daughter the rest of the way home. At home, I contemplated going to the ER (which I should have probably done), but decide to take some pain killers and ice my knee instead to and see if the pain subsided on its own. After all, I did not fall, so I didn’t think I had broken anything. A few weeks later and still in terrible pain I finally decided to go to the doctor, who sent me for an MRI. The MRI shows that I have a sprain and muscle tear on my knee. I am now waiting to meet with an Orthopedic Specialist to see the next course of action for my knee.

Model
017127958350
UPC
BBN/022181
Serial number
59882
Bought from
Sears
Bought
Apr 27, 2011, about then
Where
Saint Johns, Florida: Home/Apartment/Condominium
Who was involved
Age 37, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr. Scholls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(9/5/2012) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not present a safety issue when the product is used as intended. The incident described by this consumer does not explain how these shoes brought about her injury. Further, this product does not present a safety issue when used as intended. These shoes are not like other athletic footwear. Additional effort is required while wearing these shoes because they operate on the principle of an unstable platform that has been incorporated into each sole of the shoes. We have attempted to make contact with this consumer about this incident without success and, as always, encourage contact from consumers that have comments or require more information about this product. We can be reached at 1-800-766-6465.

CPSC report 20120807-8D2FA-2147464994. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made May 18, 2012, sent to the company May 29, 2012, published by CPSC Jun 19, 2012

The product, in the report: Dr. Scolls Tone-up tennis shoes with the Gel heel 017122244441 59886 MOTIVATE BBN/022181 141929APR10 Made in China

While wearing my Dr.Scolls Tone-up shoes I stepped sideways to the left and the left shoe turned on its side causing several breaks within the 3 ankle bones. I went to the Hospitals emergency room where they relocated the ankle and stablized the broken bones, put a splint on my leg and sent me home and told me to contact a surgeon. I saw the surgeon on April 30th,2012 and they sent me for a CT Scan of my left ankle and sent me to a specialist who scheduled me for surgery on May 8th, 2012. The surgery consisted of 1 plate and 9 screws, and it is going to take several months to recover. I’m in a lot of pain, and do not have any Medical insurance. My ER visit alone is close to 10,000 dollars, and the Bills just keep coming in. Please don’t let this happen to anyone else!

Bought from
Sears, Washington
Bought
Sep 15, 2011, about then
Where
Edmonds, Washington: Home/Apartment/Condominium
Who was involved
Age 49, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr. Scolls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(6/12/2012) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not explain how these shoes brought about her injury. Further, this product does not present a safety issue when used as intended. These shoes are not like other athletic footwear. Additional effort is required while wearing these shoes because they operate on the principle of an unstable platform that has been incorporated into each sole of the shoes. We have attempted to contact this consumer about this incident and, as always, encourage contact from comsumers that have comments or require more inforamtion about this product. We can be rached at 1-800-766-6465

CPSC report 20120518-8CBE4-2147467466. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Sep 16, 2011, sent to the company Sep 23, 2011, published by CPSC Oct 17, 2011

The product, in the report: Toning Shoes that are supposed to help you get shapelier legs.

I was walking every day for over 3 months with no problems. Then I decided to wear my Dr. Sholl’s Toning shoes. Well, the day after walking in the toning shoes, I experienced sharp pain in both my legs running from my ankle up to my knee. The pain was in the front of my leg. Now, 6 months later, I am still experiencing a lot of pain in my left leg. I can not walk on it for any length of time without it swelling and hurting. I am positive it is a direct result of using the toning shoes.

Bought from
The Shoe Dept.
Bought
Sep 15, 2010
Where
Florala, Alabama: Other
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr. Sholl’s, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/28/2011) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not present a safety issue when this product is used as intended. These shoes are not like other athletic footwear. Additional effort is required while wearing these shoes because they operate on the principle of an unstable platform that has been incorporated into each sole of the shoes. We are in contact with this consumer about this incident and, as always, encourage contact from consumers that have comments or require more information about this product. We can be reached at 1-800-766-6465.

CPSC report 20110916-54AE0-2147475268. Submitter: Consumer Search for it on SaferProducts.gov
Hospital admission
Made Aug 24, 2011, sent to the company Sep 19, 2011, published by CPSC Oct 3, 2011

The product, in the report: Tennis Shoes

Consumer stated that while she was wearing the tennis shoes walking at a normal pace on the sidewalk, the shoes felt as if they were stuck to the ground and she fell forward in doing so she had to use her hand to protect her face, when she came to she looked at her left leg and noticed that her ankle was facing the opposite direction and then her body went into shock.
Consumer was taken to the MCG hospital in GA by the ambulance, there she was admitted for surgery, she was released after two days and to continue follow-up and another surgery 5 months later.
3/2011 Consumer contacted the retail store to inform them about the incident with the tennis shoes, she was told that someone would contact her but no one has contacted her.
Consumer feels that this product is a safety hazard and should be investigated.

Model
43962001
UPC
unknown
Serial number
00128825s0
Bought from
Balk, Georgia
Bought
Dec 24, 2010, about then
Where
Augusta, Georgia: Home/Apartment/Condominium
Who was involved
Age 51, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr Scholls Fitness walker, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Hospital Admission

The company’s comments, in its own words

(9/28/2011) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. The incident described by this consumer does not present a safety issue when this product is used as intended. These shoes are not like other athletic footwear. Additional effort is required while wearing these shoes because they operate on the principle of an unstable platform that has been incorporated into each sole of the shoes. We are in contact with this consumer about this incident and, as always, encourage contact from consumers that have comments or require more information about this product. We can be reached at 1-800-766-6465.

CPSC report 20110824-0805C-1198432. Submitter: Consumer Search for it on SaferProducts.gov
Seen by a doctor or nurse
Made Apr 29, 2011, published by CPSC Jun 10, 2011

The product, in the report: toning shoes

I purchased a pair of toning shoes in the Spring of 2010 {May i think}. I December of 2010 my left foot became swollen with increasing and prolong pain. I saw my regular doctor in January of 2011 and she referred me to a orthopedic specialist. I have been diagnosis via of a MRI of stressed tendons. I am currently in a cast. The shoes I purchased are by Dr. Scholls’.

Bought from
Sears Holdings Management Corporation, Illinois
Bought
May 1, 2010, about then
Where
Dothan, Alabama: Unspecified
Who was involved
Age 58, Female
The reporter’s relation to them
Self
As this report names them
Brand Dr. Scholls, made or sold by Brown Shoe Company, Inc.
How badly, in CPSC’s words
Injury, Seen by Medical Professional

The company’s comments, in its own words

(6/8/2011) Brown Shoe Company, Inc.: Each and every customer is important to Brown Shoe Company, Inc. (“Brown Shoe”) and Brown Shoe takes all customer comments and complaints seriously. Based on information obtained in a conversation with the consumer, we are not able to determine the cause of her injury and therefore, cannot know if the shoes contributed to it. We have offered the consumer a resolution.

CPSC report 20110429-8BDE5-1180558. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Dr. Scholls shoes

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.