Enlighten Sauna saunas
1 report to CPSC, the latest made Dec 19, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Dec 19, 2025the latest report was made
- Dec 19, 2025the earliest
- 0with the company’s comments
- Brand
- Enlighten Sauna
- Maker
- Enlighten SaunaMakers, importers or sellers, as the reports name them
- Product
- SaunasCPSC’s product type: Saunas (code 1612), in Personal Care: Comfort & Relaxation
By month
The numbers, as a table
| Month | Reports |
|---|---|
| December 2025 | 1 |
How badly anyone was hurt
- No one hurt 1 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
No one hurt Made Dec 19, 2025, sent to the company Dec 29, 2025, published by CPSC Jan 21, 2026
The product, in the report: https://enlightensauna.com/hyb-sapphire-5-slope.html This is the product. An outdoor sauna, combo of infrared and traditional, that fits 5 people.
I purchased the Sapphire 5 Sauna from Enlighten Sauna (www.enlightensauna.com). In June of 2025 it malfuncitoned in a way that could have burned our house down.
Though the sauna was turned off/all lights were off, the coils stayed hot, and got hotter. The next morning I went in and black was going up the walls of the sauna, and all interior fixtures made of plastic had melted. It was so hot it was off the thermometer in temp.
There was no way to turn it off, so I had to turn the fuse off to get it to stop.
They failed to honor the warrantee, blaming it on an aroma bowl accessory that I had never even used. An electrician verified it had nothing to do with the aroma bowl but with the thermostat and sensors. The [REDACTED] reached out to them after I reported this, and they failed to reply to the [REDACTED].
THEN, I had another sauna company [REDACTED]) look at it to see if they could repair it. They looked at our heater and said they wouldn’t touch it because it’s foreign, off brand, and not made for a US market/not “UL listed.”
The rep from [REDACTED] said, “That might be why there’s no fail safe on the sauna heater. It should have kicked off instead of staying on all night and possibly starting a fire”.
I researched further and found that selling a sauna heater without a UL certification, or equivalent safety listing (like ETL), in the USA isn’t strictly banned by federal law, but it’s extremely risky and often illegal to install due to local electrical codes (NEC) and insurance issues, as these units lack verified compliance with safety standards like UL 875, posing serious fire/shock hazards and potentially voiding home insurance. Local inspectors (AHJs) and electricians often won’t approve or connect unlisted equipment, making it a major hurdle for legal installation and use.
It had not been disclosed to us before buying, or after, that our heater was not made for the US Market and that it lacked these essential safety features. Furthermore, Enlighten failed to disclose that their sauna lacked this fail safe when I reported to them that their Sauna almost burned our house down - and they denied our warrantee claim. We found all this out on our own.
I hope you can protect other consumers from this dangerous product and company.
- Serial number
- 222093058
- Bought from
- enlightensauna.com
- Where
- Castle Pines, Colorado: Home/
Apartment/ Condominium - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand Enlighten Sauna, made or sold by Enlighten Sauna
- How badly, in CPSC’s words
- Incident, No Injury
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.