Snailax massagers and vibrators
2 reports to CPSC, the latest made Apr 1, 2025. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 2reports to CPSC
- Apr 1, 2025the latest report was made
- Dec 1, 2023the earliest
- 0with the company’s comments
- Brand
- Snailax
- Maker
- Snailax CorpMakers, importers or sellers, as the reports name them
- Product
- Massagers and vibratorsCPSC’s product type: Massage Devices or Vibrators (code 1610), in Personal Care: Comfort & Relaxation
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2025 | 1 |
| December 2023 | 1 |
How badly anyone was hurt
- First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
First aid Made Apr 1, 2025, sent to the company Apr 4, 2025, published by CPSC Apr 18, 2025
The product, in the report: It is this product https://a.co/d/elrTUhT It is a neck and back massager that heats and you can move along the body. Its black.
I was using my neck and back massager from snailax and it burned/got super hot. I didnt think much of it because I was running after my kids and turned it off but this morning when I woke up the area was more tender and when I looked I had a huge scorch mark on my back where the burn occurred.
This is the product and I had it placed along my lower back at the time of incident https://a.co/d/elrTUhT
- Model
- Item no: SL-632N-G
- Bought from
- Amazon
- Bought
- Feb 8, 2023, about then
- Where
- Fairfax, Virginia: Home/
Apartment/ Condominium - Who was involved
- Age 39, Female
- The reporter’s relation to them
- Self
- As this report names them
- Brand Snailax, made or sold by Snailax Corp
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
-
First aid Made Dec 1, 2023, sent to the company Dec 6, 2023, published by CPSC Dec 20, 2023
The product, in the report: Snailax 10 motor upper body massage pad. Controller. Black and gray.
Burned by overheated controller on Snailax SL 363 body massage pad controller
- Model
- SL-363
- UPC
- None
- Serial number
- None
- Bought from
- Amazon
- Bought
- Oct 18, 2023, about then
- Where
- Superior, Montana: Home/
Apartment/ Condominium - Who was involved
- Age 57, Unknown
- The reporter’s relation to them
- Self
- As this report names them
- Brand Snailax, made or sold by Snailax Corp
- How badly, in CPSC’s words
- Injury, First Aid Received by Non-Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.