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ADAM AND EVE massagers and vibrators

3 reports to CPSC, the latest made Nov 11, 2023. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Nov 5, 2026.

  • 3reports to CPSC
  • Nov 11, 2023the latest report was made
  • Jun 13, 2019the earliest
  • 0with the company’s comments
Brand
ADAM AND EVE
Maker
PHE, Inc.Makers, importers or sellers, as the reports name them
Product
Massagers and vibratorsCPSC’s product type: Massage Devices or Vibrators (code 1610), in Personal Care: Comfort & Relaxation
Other ways the reports write the brand (1)

“Adam & Eve”

By month

2 reports from December 2022 to November 2023; the most in November 2023, 1. 1 earlier report, since June 2019, is in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
November 20231
August 20231
June 20191

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
  • Hurt, no treatment 1 CPSC: Injury, No First Aid or Medical Attention Received
  • No one hurt 1 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Nov 5, 2026. Updated daily.

  1. Hurt, no treatment

    Made Nov 11, 2023, sent to the company Nov 15, 2023, published by CPSC Nov 30, 2023

    The product, in the report: Adam & Eve Magic Massager Deluxe 8x , it is a sex toy. A bigger plug in wand made by Adam and Eve it is red and white and offers 5 modes

    About five years ago, I purchased an Adam & Eve Magic Massager Deluxe 8x about six months into owning it. It exploded in Sparks while in use . This was absolutely terrifying but I thought maybe it was just a defective product and I went and purchased a brand new one for $100 from the Romantix store. This product also offers a five-year warranty. This morning my husband and I went to use this product and plugged it in went to turn it on. It started sparking and made a loud pop noise. All of the electric in the house went out and the breaker box was unable to fix it. We had to call the electric company and have them come out [REDACTED] this product and came across multiple other occasions with the same instances with this product . I called Adam and Eve and was told that she has worked there 18 years and has never heard of this happening assuming that I was making it up because that product does not have enough voltage to shut off my electricity even though it did. I also found several reviews underneath this product on their website stating that other people experience this as well, along with electrocution and fire. This has been going on for years and this company has not fixed the problem. This is dangerous. This product needs to be recalled for the five-year warranty. They stated that I could pay to send it to them and they would send me a new one. I do not want a new one that will blow up as well and to waste more money.

    Model
    Adam & Eve Magic Massager Deluxe 8x
    Bought from
    Romantix
    Bought
    Sep 1, 2021
    Where
    Colorado Springs, Colorado: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Adam and eve, made or sold by PHE, Inc.
    How badly, in CPSC’s words
    Injury, No First Aid or Medical Attention Received
  2. No one hurt

    Made Aug 1, 2023, sent to the company Aug 3, 2023, published by CPSC Aug 17, 2023

    The product, in the report: Adam and Eve wand massager. White and red.

    Plugged in item and it exploded at the base where the cord connects

    Bought from
    Adam & Eve
    Bought
    Mar 1, 2022, about then
    Where
    United States: Home/Apartment/Condominium
    Who was involved
    Age 28, Unspecified
    The reporter’s relation to them
    Self
    As this report names them
    Brand Adam & Eve, made or sold by PHE, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. Emergency room

    Made Jun 13, 2019, sent to the company Jul 3, 2019, published by CPSC Jul 18, 2019

    The product, in the report: a thrusting vibrating sex toy.

    Purchase date. 4_30_2019. model name eves deluxe thruster - royal blue , order number [REDACTED]. item total with discount 62.48.

    5/15/2019 at around 10pm me and girlfriend were playing with a sex toy we bought from adam and eve. 5 minutes into playing she stared complaining about discomfort, then after a few more seconds while trying to adjust toy to find comfort she started screaming and feeling sharp pain. Once this happened as I was pulling the toy out from her vagina blood starting pouring out. many big blood clots flowed out and the bleeding continued. The toy while inside of her seems to have broke apart internally then broke through the outer wall of the toy and a drill bit like metal device penetrated the toy and was sticking out and digging into her vagina wall. it needs to be understood that this toy thrusts and rotates, so the metal object sticking out of the toy was sharp, metal and spinning and thursting very fast. The design of this going inside a humans body with no safety considerations with their construction is unacceptable. After getting her to the hospital I contacted the manufacture, adam and eve, I called 7 times. 6 times while calling into their center I was laughed at, hung up on, and called a women. All of these with laughter in the background. After finally getting in touch with someone they did refund the money and did remove the product. my only concern now is they have many products with the same internal devices that this could happen to as well.

    Model
    eves deluxe thruster - royal blue - order num 4301965103
    Bought from
    adam and eve website
    Bought
    Apr 30, 2019
    Where
    canton, Illinois: Home/Apartment/Condominium
    Who was involved
    Age 55, Female
    The reporter’s relation to them
    My Spouse
    As this report names them
    Brand ADAM AND EVE, made or sold by PHE, Inc.
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources
  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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