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Xtava hair dryers

13 reports to CPSC, the latest made Jul 30, 2021. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 13reports to CPSC
  • Jul 30, 2021the latest report was made
  • Nov 13, 2017the earliest
  • 0with the company’s comments
Brand
Xtava
Makers
Mohawk Group, Inc. and Xtava (Mohawk Group)Makers, importers or sellers, as the reports name them
Product
Hair dryersCPSC’s product type: Hair Dryers (code 1602), in Personal Care: Grooming
Other ways the reports write the brand (2)

“Xtava Allure” and “Xtava allure pro”

By month

4 reports from August 2020 to July 2021; the most in September 2020, 2. 9 earlier reports, since November 2017, are in the table.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
July 20211
March 20211
September 20202
September 20191
June 20191
March 20191
February 20191
October 20182
August 20181
May 20181
November 20171

How badly anyone was hurt

  • First aid 4 CPSC: Injury, First Aid Received by Non-Medical Professional
  • No one hurt 9 CPSC: Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. No one hurt

    Made Jul 30, 2021, sent to the company Aug 4, 2021, published by CPSC Aug 18, 2021

    The product, in the report: Xtava Allure 2200w Professional Ionic Ceramic Hair Dryer

    Dryer sparked and exploded in my hands. Electrical cord was completely severed during the incident. Left ash marks on my blouse.

    Model
    Allure 2200w
    Bought from
    Amazon
    Bought
    Dec 8, 2015
    Where
    Houston, Texas: Home/Apartment/Condominium
    Who was involved
    Age 54, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava Allure, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  2. No one hurt

    Made Mar 27, 2021, sent to the company Apr 2, 2021, published by CPSC Apr 23, 2021

    The product, in the report: Black xtava hairdryer

    hairdryer started to burn and smoke.

    Model
    not legible
    UPC
    not legible
    Serial number
    not legible
    Bought from
    Harmons
    Bought
    Dec 31, 2017, about then
    Where
    West Orange, New Jersey: Home/Apartment/Condominium
    Who was involved
    Unspecified
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  3. No one hurt

    Made Sep 17, 2020, sent to the company Oct 19, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Xtava hair dryer

    This is my second xtava that I’ve had problems with. I love love the hair dryer. First one sparked smoked and split the cord and might have caught fire if I hadn’t been able to unplug it quickly. My second one died today in the middle of use. Maybe to prevent it from almost catching fire like the last one.

    Bought from
    Merceri
    Where
    Spotsylvania, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 27, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  4. No one hurt

    Made Sep 16, 2020, sent to the company Oct 8, 2020, published by CPSC Nov 10, 2020

    The product, in the report: Xtava 2200w hair dryer

    I was using my Xtava xtv010001 hair dryer when it suddenly started popping, sparking and smoking like a firework. Where the cord attaches to the dryer had melted and the wires were exposed. There was soot on my clothes and counter. The breaker of my outlet blew which caused the dryer to stop sparking. I was not injured. Just a ruined shirt.

    Model
    xtv010001
    Bought from
    https://xtava.com/
    Bought
    Jun 1, 2017, about then
    Where
    Mountain House, California: Home/Apartment/Condominium
    Who was involved
    Age 45, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  5. First aid

    Made Sep 16, 2019, sent to the company Oct 8, 2019, published by CPSC Oct 30, 2019

    The product, in the report: 2200 watt hair dryer

    My hairdryer began to spark and burst into flames where the cord meets the handle. Created burns on my leg from almost an explosion with melted plastic. The plastic caught fire and I had to unplug it and throw in the shower to put it out.

    Where
    Jackson, Mississippi: Other Public Property/Office
    Who was involved
    Age 32, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  6. No one hurt

    Made Jun 14, 2019, sent to the company Jun 25, 2019, published by CPSC Jul 10, 2019

    The product, in the report: Xtava hair dryer

    My Xtava hair dryer sparked and shot sparks out of the dryer and was lit up inside when I used the heat function.

    Model
    Allure
    UPC
    201609
    Serial number
    xtv01001n
    Bought from
    Amazon, Washington
    Bought
    Oct 15, 2016
    Where
    Santa Barbara, California: Home/Apartment/Condominium
    Who was involved
    Age 30, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  7. No one hurt

    Made Mar 6, 2019, sent to the company Mar 14, 2019, published by CPSC Mar 28, 2019

    The product, in the report: Xtava Hair Dryer. Model XTV010002. White color.

    Hair dryer almost exploded with sparks. I could have ended up in an ER if I was holding the dryer even a bit lower. And the sparks could have damaged my eyes.

    Model
    Allure and Allure Pro hair dryers
    Serial number
    XTV010002
    Bought from
    Amazon
    Where
    New York City, New York: Home/Apartment/Condominium
    Who was involved
    Age 28, Male
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  8. No one hurt

    Made Feb 27, 2019, sent to the company Mar 7, 2019, published by CPSC Mar 22, 2019

    The product, in the report: Allure 2200W Professional Ceramic Hair Dryer, 2 speeds - 3 heat settings.

    Note: I am unsure if this report is needed since the product in question has already been recalled.

    I was using the Allure 2200W hair dryer by Xtava. While it was in use, it stopped for 2-3 seconds then started again. This happened several times. Then, there was a crackling sound and sparks and a small flame shot out of the body of the hair dryer. There was a terrible smell and my bathroom became very smoky.

    I dropped the dryer right away when it happened, and luckily did not sustain any injuries.

    Model
    Allure 2200W
    Bought from
    Ebay.com
    Bought
    Feb 23, 2018
    Where
    Stratford, Canada: Home/Apartment/Condominium
    Who was involved
    Age 37, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  9. First aid

    Made Oct 26, 2018, sent to the company Nov 5, 2018, published by CPSC Nov 27, 2018

    The product, in the report: Xtava-Allure Pro 2200W- black. Blowdryer

    Ok so I was unaware of this product recall until now! This is extremely crazy and I cant believe this is what caused the fire on my bathroom outlet! I remember the exact day it happened because it was the 4th of July and it kinda messed up all our plans. I had just gotten done blow drying my daughters hair got her dressed then went in the bathroom to blow dry my hair! Well the blow dryer was plugged in for about maybe 3 minutes between drying my daughters hair and then trying to do mine. I get back in the bathroom everything seemed normal. I flip my head over(like bent down forward with my head closer to ground) so I could blow dry my hair I picked the blow dryer up and turned it on high so I could hurry up. Well as soon as I turned it on I heard something weird then a loud pop. Immediately I thought what the [REDACTED] really the fuse just blew! So I yell for my boyfriend before I stood all the way back up (because I was going to have him check fuse box) and soon as I stand up and go to unplug the blow dryer I immediately seen fire! It wasnt huge but it was still fire. Well I guess I’m an idiot because I immediately threw water on it. I wasnt even thinking at all! We just have 3 little kids and they are my world. I guess I didnt really have time to think and my natural reaction to put out a fire is throw water on it if it’s available. I dont know I just didnt want the thing exploding I guess I just really wasnt thinking like I should have been. Well I guess I messed up by doing that because I [REDACTED] shocked the [REDACTED] out of myself (excuse my language). Well anyways I also I ended up burning my thumb pulling the blow dryer cord out because it was melted and AGAIN wasnt thinking. I just didnt want the fire to come back. Well anyways I ended up having to call an electrician and we were without power for a little over a week. Started by replacing the breakers one by one and then in the end had to get an entire new sub panel(breaker box is what I call it) with that and my bathroom outlet and wall I was out of pocket almost $4,000 then on top of that I had to get medicine/ [REDACTED] for my burn/blister on my thumb, and on top of that we had to stay at a hotel for a week.....so I guess I can say my 4th came in with a bang! (Me trying to make the situation less aggravating when I think about it) after all said and done we were out if pocket like $5,000. That was our vacation money....while I’m very sad we didnt get to go on vacation like me, my husbandn and our 3 kids had been planning and saving for, I’m glad it happened when it dis or we wouldnt have had the money(again me trying to make the best out of a bad situation) still to this day our kids are sad we didnt get to go to [REDACTED]! Me and my husband are also sad because we’ve never been there either!

    Bought from
    Walmart
    Bought
    Nov 24, 2017, about then
    Where
    Cleveland, Ohio: Home/Apartment/Condominium
    Who was involved
    Age 26, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava allure pro, made or sold by Xtava (Mohawk Group)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  10. No one hurt

    Made Oct 6, 2018, sent to the company Nov 8, 2018, published by CPSC Nov 26, 2018

    The product, in the report: Xtava Hair Dryer 2200

    The GFCI plug made several loud popping sounds when the dryer was last used on 9/29/18, at which time the fuse in my home’s fuse box blew causing the dryer and other electrical outlets to lose power. An electrical burning smell was present and the plug smoked for a couple of minutes. I’ve owned the dryer for just over a year and use it 2-3 times a week.

    Xtava 2200 SKU XTV010001

    Model
    2200
    Bought from
    Amazon
    Bought
    Jul 1, 2017, about then
    Where
    Virginia: Home/Apartment/Condominium
    Who was involved
    Unknown
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Mohawk Group, Inc.
    How badly, in CPSC’s words
    Incident, No Injury
  11. First aid

    Made Aug 20, 2018, sent to the company Aug 28, 2018, published by CPSC Sep 12, 2018

    The product, in the report: It is a black xtava allure Hair dryer

    I was using my xtava Allure hair dryer with the diffuser that came with it when sparks came flying out burning holes in my clothes and bathroom rug then started smoking so I unplugged it and put it outside to cool down.

    Model
    allure
    Bought from
    Amazon
    Bought
    Jan 1, 2016, about then
    Where
    Southport, North Carolina: Home/Apartment/Condominium
    Who was involved
    Age 28, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand xtava, made or sold by Xtava (Mohawk Group)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional
  12. No one hurt

    Made May 17, 2018, sent to the company Jul 18, 2018, published by CPSC Aug 1, 2018

    The product, in the report: Xtava brand hair dryer. SKU NO: XTV010001N

    This involves an Xtava brand hairdryer. The SKU number on the hairdryer is XTV010001N. This hairdryer was purchased in October of 2016, so it is less than 2 years old. I was using my hairdryer when sparks began shooting out of the bottom end of the dryer, where the cord comes out. The sparks continued to shoot out for several seconds (at least 10 seconds) before the circuit tripped. I could smell a burning smell as this was happening. After unplugging the hairdryer, I inspected it, and noticed that a hole had been burned in the plastic part where the cord attaches to the dryer in the exact spot that the sparks had been shooting out.

    Bought from
    Amazon
    Bought
    Oct 1, 2016, about then
    Where
    Unspecified: Home/Apartment/Condominium
    Who was involved
    Age 35, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Xtava, made or sold by Xtava (Mohawk Group)
    How badly, in CPSC’s words
    Incident, No Injury
  13. First aid

    Made Nov 13, 2017, sent to the company Feb 28, 2018, published by CPSC Mar 14, 2018

    The product, in the report: Description from Amazon: White Allure 2200w Professional Ionic Ceramic Hair Dryer - Bring the Salon to Your Home with This Powerful and Precise Blow Dryer - 2 Speeds - 3 Heat This is the product online: https://xtava.com/collections/blow-dryers/products/white-allure-2200w

    I purchased the White Allure 2200w Professional Ionic Ceramic Hair Dryer on Jan. 18, 2016 from Amazon, and I have been fully satisfied with frequent use of it, until 11/11/17. While using it two days ago, there was some sort of leaking plastic/wax and it started smoking, and slightly burned my son’s hand, with the melted plastic/wax that came out of it while the hair dryer was on. If needed, I can provide my purchase details from my Amazon order receipt. Attached are pictures of the hair dryer and the plastic/wax leaking. Of course we have stopped using it since the incident. Thank you for your attention.

    Model
    White Allure 2200w Professional Ionic Ceramic Hair Dryer
    Bought from
    Amazon online
    Bought
    Jan 18, 2016
    Where
    Centreville, Virginia: Home/Apartment/Condominium
    Who was involved
    Age 11, Male
    The reporter’s relation to them
    My Child
    As this report names them
    Brand Xtava, made or sold by Xtava (Mohawk Group)
    How badly, in CPSC’s words
    Injury, First Aid Received by Non-Medical Professional

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

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The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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