Vidal Sassoon hair dryers

16 reports to CPSC, the latest made Mar 3, 2024. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search

Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.

At a glance

From SaferProducts.gov, released Oct 25, 2026.

16reports to CPSC
Mar 3, 2024the latest report was made
Jul 23, 2011the earliest
14with the company’s comments

Brand: Vidal Sassoon
Maker: Helen of TroyMakers, importers or sellers, as the reports name them
Product: Hair dryersCPSC’s product type: Hair Dryers (code 1602), in Personal Care: Grooming

Other ways the reports write the brand (3)

“Vidal Sassoon “Ionizer””, “Vidal Sassoon Appliances” and “Vidal Sassoon IONIZER”

By month

1 report from April 2023 to March 2024; the most in March 2024, 1. 15 earlier reports, since July 2011, are in the table.

The numbers, as a table

Reports to CPSC by the month each was made, newest first
Month	Reports
March 2024	1
May 2022	1
August 2017	1
August 2016	1
August 2013	1
April 2013	1
March 2013	1
January 2013	1
November 2012	1
May 2012	1
December 2011	1
November 2011	1
August 2011	2
July 2011	2

How badly anyone was hurt

First aid 2 CPSC: Injury, First Aid Received by Non-Medical Professional
Hurt, no treatment 5 CPSC: Injury, No First Aid or Medical Attention Received
No one hurt 8 CPSC: Incident, No Injury
No incident, no one hurt 1 CPSC: No Incident, No Injury

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

Hurt, no treatment
Made Mar 3, 2024, sent to the company Mar 6, 2024, published by CPSC Mar 20, 2024

The product, in the report: white Vidal Sassoon brand 1875 ionic hair dryer.

I was using the Vidal Sassoon1875 Ionic hair dryer when it blew flames and smoke out the side and was on fire for a a few seconds in the sink. There was a loud pop heard all over the house. It shows burned insulation where the electrical cord enters the blow dryer. Considerable smell of burnt plastic, must have burned items inside the dryer.

Model
1875
Serial number
?
Where
Gold Canyon, Arizona: Home/Apartment/Condominium
Who was involved
Age 62, Unknown
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

CPSC report 20240303-F2BF1-2147340626. Submitter: Consumer Search for it on SaferProducts.gov
No incident, no one hurt
Made May 11, 2022, sent to the company May 17, 2022, published by CPSC Jun 1, 2022

The product, in the report: Personal care product, handheld hair dryer

Handheld hair dryer emitted sparks and began smoking. Over current protection built into the plug did not trip. Vidal Sassoon model 1875. There was no blockage of air intake, no dust or lint buildup observed.

Model
VS638 Helen of Troy
UPC
N/A
Serial number
N/A
Bought from
WalMart
Bought
May 9, 2022, about then
Where
Fuquay Varina, North Carolina: Home/Apartment/Condominium
Who was involved
Age 57, Unspecified
The reporter’s relation to them
My Spouse
As this report names them
Brand Vidal Sassoon Appliances, made or sold by Helen of Troy
How badly, in CPSC’s words
No Incident, No Injury

CPSC report 20220509-8A24E-2147356297. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Aug 16, 2017, sent to the company Aug 24, 2017, published by CPSC Sep 11, 2017

The product, in the report: Hair Dryer

Hair dryer Vidal Sassoon Ionizer model:VS784 cord shorted out at the handle side burn the cord. Causing my hand to be injured (burn laceration).

Model
VS784
Where
San Gabriel, California: Home/Apartment/Condominium
Who was involved
Age 33, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon IONIZER, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(9/5/2017) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20170816-FFD40-2147398080. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 28, 2016, sent to the company Sep 6, 2016, published by CPSC Sep 20, 2016

The product, in the report: Vidal Sassoon model VS781 hair dryer

Using a Vidal Sassoon Hair Dryer model 781 and sparks started to come out where the cord and dryer unit meet. Checked cord and there is a split of some sort on the cord.

Where
Guilford, Connecticut: Home/Apartment/Condominium
Who was involved
Age 49, Male
The reporter’s relation to them
Unspecified
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(9/12/2016) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20160828-E0688-2147414686. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Aug 2, 2013, sent to the company Aug 12, 2013, published by CPSC Aug 26, 2013

The product, in the report: Vidal Sassoon Ionic. Hair Dryer. 1875 watts. Model #VS785

I was using the product to blow-dry my hair. I used it the same way I do every day. Suddenly, sparks shot out of the bottom of the unit, where the cord connects to the unit, and the dryer stopped working at that point. I inspected the dryer and found that the cord melted where the sparks came out, and the wires are exposed.

Model
VS785
UPC
Unknown
Serial number
Unknown
Bought from
Walmart
Bought
Aug 1, 2011, about then
Where
Montgomery, Alabama: Home/Apartment/Condominium
Who was involved
Age 28, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/12/2013) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130802-16D2F-2147453491. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Apr 19, 2013, sent to the company Apr 29, 2013, published by CPSC May 13, 2013

The product, in the report: Hair Dryer

started to use our hair dryer....”Vidal Sassoon Ionizer”..... when there was a visible flash with the on/off switch and a terrible burning smell that emitted. I tried to use the switch to turn off the dryer. It would not turn off so I had to unplug the machine. For a while it wasn’t clear if the fire inside the handle had gone out (but it had).

Model
VS784 VD782BL
Bought from
Walgreens, Washington
Bought
Apr 1, 2011
Where
Renton, Washington: Home/Apartment/Condominium
Who was involved
Age 64, Male
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon “Ionizer”, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(4/29/2013) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130419-1A56D-2147456791. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Mar 2, 2013, sent to the company Mar 13, 2013, published by CPSC Mar 27, 2013

The product, in the report: dark blue, or purplish, hairdryer

I was using my 1875Vidal Sassoon hairdryer when I smelled a funny smell and sparks came out of the bottom and burned my finger very slightly. I quicly unplugged it & set it in the sink.

Model
VS 526
Bought from
don’t recall
Bought
May 30, 2009, about then
Where
Richmond, Virginia: Home/Apartment/Condominium
Who was involved
Age 62, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(3/19/2013) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130302-063F8-2147458311. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jan 26, 2013, sent to the company Feb 7, 2013, published by CPSC Feb 22, 2013

The product, in the report: Vidal Sassoon 1875 ionic hair dryer

Iwas using this product to dry my air with the normal end on it not the diffuser. I turned it on and about 15 seconds in I smelled smoke and brought dryer down to look at it and a volume of smoke came out of it and sparks flew and I quickly unplugged the product but it had already blew the fuse.. And then I listened as the wires melt.

Model
VSDR5545 TypeVD781EL
Bought from
Aldi Store
Bought
Oct 17, 2012
Where
Le Center, Minnesota: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(2/13/2013) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20130126-B1BCF-2147459446. Submitter: Consumer Search for it on SaferProducts.gov
First aid
Made Nov 27, 2012, sent to the company Dec 19, 2012, published by CPSC Jan 7, 2013

The product, in the report: Hand Held Ionizer hair dryer

I was using the product and sparks shot out the front and at the base of the product where the cord attaches. Burned plastic embedded into my arm and it blew the house circuit.

Model
VS781
Bought from
Fred Meyer
Bought
Nov 28, 2008, about then
Where
Puyallup, Washington: Home/Apartment/Condominium
Who was involved
Age 47, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, First Aid Received by Non-Medical Professional

The company’s comments, in its own words

(12/20/2012) Helen of Troy: Helen of Troy acknowledges receipt of the submission. In that such submission was provided with anonymity and limited information, Helen of Troy is unable to respond substantively to any of the allegations made in the submission including any product safety concerns.

CPSC report 20121127-B0290-2147461547. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made May 8, 2012, sent to the company May 16, 2012, published by CPSC May 31, 2012

The product, in the report: vidal sassoon 1875 hair dryer, maroon

My daughter was drying her hair with the vidal sassoon1875 hair dryer. After several moments, blue flame shot out of cord at base of handle, and we heard a snapping noise. She unplugged the hair dryer and we noticed the electricity had blown a hole through the rubber coating of the cord. She was VERY fortunate no to have been burned or shocked by this incident!

Model
1875
Where
Unspecified: Other
Who was involved
Age 9, Female
The reporter’s relation to them
My Child
As this report names them
Brand vidal sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(5/18/2012) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20120508-87570-2147467765. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Dec 19, 2011, sent to the company Dec 28, 2011, published by CPSC Jan 20, 2012

The product, in the report: Vidal Sassoon 1875 IONIC Hairdryer

Vidal Sassoon 1875 IONIC Hairdryer
Inside of dryer caught fire burning my hair. Black smoke was pouring out of dryer. Unsafe product!

Model
Vidal Sassoon
Bought from
Walmart
Where
newhall, California: Home/Apartment/Condominium
Who was involved
Age 45, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(1/5/2012) Helen of Troy: Helen of Troy acknowledges receipt of the submission. There has been no prior notice of this incident. We are in the process of investigating the allegations made in the submission.

CPSC report 20111219-74249-2147472226. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Nov 30, 2011, sent to the company Dec 8, 2011, published by CPSC Dec 22, 2011

The product, in the report: Gray and black hand held

I was using the Vidal Sassoon 1875 Ionic hair dryer when a large spark flew over the top of my head.

Model
Vidal Sassoon 1875 Ionic hair dryer
Bought from
Wal Mart, Arkansas
Bought
Nov 9, 2010, about then
Where
Lonoke, Arkansas: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(12/13/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20111130-4C872-2147472819. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 16, 2011, published by CPSC Sep 8, 2011

The product, in the report: Hair dryer

The hair dryer began to spark in my hand, and then stopped working

Model
VS 203
Bought from
I don’t know
Where
Bayside, New York: Home/Apartment/Condominium
Who was involved
Age 60, Male
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/24/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. Such submission was provided with anonymity and highly limited information concerning the alleged incident and the age of the product . Therefore, Helen of Troy is not in a position to verify the veracity or accuracy of the submission.

CPSC report 20110816-F433E-2147476177. Submitter: Consumer Search for it on SaferProducts.gov
Hurt, no treatment
Made Aug 12, 2011, published by CPSC Sep 2, 2011

The product, in the report: Purple vidal sassoon hairdryer

While drying my hair with my vidal sassoon hairdryer, it literally exploded in my hand. I threw it to the floor while it was popping and sparking, and then began to catch fire. While it was on the floor and popping, I unplugged it. It burned a hole in the floor and my hand is numb.

Model
i don’t know
Where
newport beach, California: Home/Apartment/Condominium
Who was involved
Age 57, Female
The reporter’s relation to them
Self
As this report names them
Brand vidal sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Injury, No First Aid or Medical Attention Received

The company’s comments, in its own words

(8/24/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110812-4660E-2147476318. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 29, 2011, published by CPSC Aug 22, 2011

The product, in the report: Vidal Sassoon 1875 Ionic blow dryer

I was blow drying my hair when sparks started shooting from the hair dryer. If I had not been paying attention, my hair could easily have caught fire and caused serious bodily injury.

Model
VS785
UPC
N/A
Serial number
N/A
Bought from
Walmart
Bought
Jun 1, 2010
Where
Socorro, New Mexico: Home/Apartment/Condominium
Who was involved
Age 53, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/9/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We have conducted an investigation, following our receipt of the product, and were unable to replicate the alleged incident. The product is fully functional.

CPSC report 20110729-1F3FA-2147476751. Submitter: Consumer Search for it on SaferProducts.gov
No one hurt
Made Jul 23, 2011, published by CPSC Aug 15, 2011

The product, in the report: Vidal Sassoon 1875 IONIC Hairdryer

I was using the Vidal Sassoon 1875 IONIC hair dryer on Thursday July 21, 2011 when all of a sudden it stopped working and started to get really hot and began to smoke a lot. I unplugged from the wall and it then after 20 or 30 seconds stopped smoking. I have noticed that I am not the only person that has had problems with the Vidal Sassoon hair dryers at http://www.hdryers.com/Vidal_Sassoon_Professional_Ion88435638_review.htmlsoon hair dryers

Model
VS784
Bought from
Fred Meyer, Washington
Bought
Jul 3, 2010, about then
Where
carnation, Washington: Home/Apartment/Condominium
Who was involved
Age 50, Female
The reporter’s relation to them
Self
As this report names them
Brand Vidal Sassoon, made or sold by Helen of Troy
How badly, in CPSC’s words
Incident, No Injury

The company’s comments, in its own words

(8/9/2011) Helen of Troy: Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC report 20110723-287B5-2147476935. Submitter: Consumer Search for it on SaferProducts.gov

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Word for word, from the disclaimer in CPSC’s export.

Sources

U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Vidal Sassoon hair dryers

At a glance

By month

How badly anyone was hurt

The reports, as CPSC published them

CPSC’s disclaimer

Sources

How to read a record

Every fact names its source.

A number never stands alone.

What needs attention is marked.

The public record comes first.