Hearth Record

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Royaleusa hair dryers

1 report to CPSC, the latest made Oct 23, 2014. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Oct 23, 2014the latest report was made
  • Oct 23, 2014the earliest
  • 0with the company’s comments
Brand
Royaleusa
Maker
ROYALE USAMakers, importers or sellers, as the reports name them
Product
Hair dryersCPSC’s product type: Hair Dryers (code 1602), in Personal Care: Grooming

By month

1 report from November 2013 to October 2014; the most in October 2014, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
October 20141

How badly anyone was hurt

  • Hurt, care not known 1 CPSC: Injury, Level of care not known

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Hurt, care not known

    Made Oct 23, 2014, sent to the company Oct 31, 2014, published by CPSC Nov 18, 2014

    The product, in the report: Tourmaline Pro Hair drier - Black see royaleusa.com webpage for photo and box showing dual voltage

    I bought a hair drier in Florida Mall made by RoyaleUSA. It was sold as dual voltage and suitable for both USA and European - 110v to 220/240V. I specifically asked and also the box and packaging clearly showed it was suitable. (so does their website. The manager and sales assistant reconfirmed this with a witness so I purchased it for $100usd. I clearly told the seller that Iwas travelling to uk and HK and was advised and it was highlighted on packaging it was suitable. I used it once in Florida and it was ok. On arrival in UK I used it only once and it got really hot, a ball bearing fell and burnt my leg during use and the appliance started making a noise. I checked it and could see it was burning and almost alight. I took a video and contacted the company who had a warranty for this item. They ignored first 3 emails then eventually I contacted them by finding an email direct - not the webpage. They said they take no liability and would investigate and get back to me. After several emails they have done nothing and taken no responsibility. When I have pointed out this is a fire hazard and can and did cause distress and slight injury they have ignored me. I sent a final reminder after seeking advice advising that I would contact you and they have still done nothing. The product is clearly not suitable or is faulty and they have ignored warnings and refused to cooperate or refund. This is a potential fire hazard and is clearly labelled incorrectly as it is not dual voltage. I can send you video and emails from them and myself for evidence.

    Model
    Tourmaline Pro Hair drier
    Bought from
    Florida Mall agent
    Bought
    Sep 3, 2014
    Where
    United Kingdom: Home/Apartment/Condominium
    Who was involved
    Age 53, Female
    The reporter’s relation to them
    Unspecified
    As this report names them
    Brand Royaleusa, made or sold by ROYALE USA
    How badly, in CPSC’s words
    Injury, Level of care not known

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Hair dryers

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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