Water Solutions/MTN Products drinking fountains
1 report to CPSC, the latest made Aug 24, 2011. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Aug 24, 2011the latest report was made
- Aug 24, 2011the earliest
- 0with the company’s comments
- Brand
- Water Solutions/MTN Products
- Maker
- MTN PRODUCTSMakers, importers or sellers, as the reports name them
- Product
- Drinking fountainsCPSC’s product type: Drinking Fountains (code 136), in Products at Public Facilities: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| August 2011 | 1 |
How badly anyone was hurt
- Hospital admission 1 CPSC: Injury, Hospital Admission
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Hospital admission Made Aug 24, 2011, published by CPSC Sep 16, 2011
The product, in the report: The product is a 5 Gallon, Bottled Stainless Steel water cooler. There is a red spigot for hot water and a blue spigot for cold water. The manufacturer is believed to be Water Solutions Hong Kong/MTN Products. The coolers is believed to be a Visions VS 210. The cooler was provided by Ice Mountain Direct. It stands approximately 37.5 inches high, 12 inches wide and 12 inches deep.
On Monday Morning July 25, 2011 around 10:20 am, my 2 year old daughter was at home when she burned her hand. My daughter was able to draw water despite the alleged child resistant safety-spigot. Her hand was scalded by the 175 degree water. She suffered third degree burns on her hand.
Ice Mountain Direct’s home delivery website advertises that the hot water safety-spigot is child resistant, but our daughter was able to draw water despite the alleged safety-spigot and dispense the water and burn her hand. We received no instructions or warnings about the water cooler or the unsafe hot water valve or that the hot water feature could be physically turned off.
We believe Water Solutions/MTN Products manufactured the cooler. We believe the spigot is manufactured by Tomlinson. A disclaimer reads “Safety lock feature is no more than a deterrence to help prevent accidental use. Children are inquisitive and will eventually figure out how to work this faucet, therefore should be used on cold and room temperature only.”
- Model
- RS210NLEZES/
RS210NLEZ - Serial number
- WR10J06054
- Bought from
- Ice Mountain Direct
- Where
- Chicago, Illinois: Home/
Apartment/ Condominium - Who was involved
- Age 2, Female
- The reporter’s relation to them
- My Child
- As this report names them
- Brand Water Solutions/
MTN Products, made or sold by MTN PRODUCTS - How badly, in CPSC’s words
- Injury, Hospital Admission
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.