Oasis drinking fountains
4 reports to CPSC, the latest made May 7, 2015. A report isn’t a recall.
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At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 4reports to CPSC
- May 7, 2015the latest report was made
- Aug 10, 2011the earliest
- 0with the company’s comments
- Brand
- Oasis
- Makers
- OASIS INTERNATIONAL and DS WATERSMakers, importers or sellers, as the reports name them
- Product
- Drinking fountainsCPSC’s product type: Drinking Fountains (code 136), in Products at Public Facilities: Other
Other ways the reports write the brand (1)
“Oasis ,”
By month
The numbers, as a table
| Month | Reports |
|---|---|
| May 2015 | 1 |
| November 2012 | 1 |
| June 2012 | 1 |
| August 2011 | 1 |
How badly anyone was hurt
- Emergency room 1 CPSC: Injury, Emergency Department Treatment Received
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
- No one hurt 2 CPSC: Incident, No Injury
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
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Seen by a doctor or nurse Made May 7, 2015, sent to the company May 14, 2015, published by CPSC Jun 5, 2015
The product, in the report: Oasis water dispenser
I just recently became a residential customer of [REDACTED] a dispenser, and had a water cooler and several large five gallon glass containers of water delivered. Today I changed bottles for the first time as we used up the full first jug. As a first time user I was not aware that when I peeled back the white tab covering the center of the neck of the bottle and turned it over to put it on the cooler it would not easily slide through the center. Rather what happens is that it rests momentarily with the full weight of the water and bottle on the plastic center until that breaks away and the bottle drops into the dispenser. Unfortunately if you are not aware of this sudden drop of the water then you don’t know that it will not ease down but rather drops forcefully. My pinky happened to be near the neck of the bottle at a pinch point and as the full weight dropped the force smashed my pinky and shattered the bone. This is a ridiculously dangerous design which should be corrected immediately and significant warnings should be in place for customers to be made aware. I’m in tremendous pain and my fingertip is shattered.
- Model
- Oasis water dispenser
- Where
- Syosset, New York: Home/
Apartment/ Condominium - Who was involved
- Age 45, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Oasis, made or sold by OASIS INTERNATIONAL
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
-
No one hurt Made Nov 21, 2012, sent to the company Feb 6, 2013, published by CPSC Feb 21, 2013
The product, in the report: Plastic water dispenser
The consumer reported that Sparkletts the water delivery service owned by DS Waters of America provided him with a water dispenser which flooded his home because of faulty parts. The top portion of the Atlantis Cooler [made by Oasis International, owned by Patriarch Partners, rented to consumers by Sparkletts which is owned by DS Waters of America, in turn owned by Kelso & Company], would detach itself from the cooler body with every bottle change. At the time of this happening during the bottle change, I wasn’t aware of the rubber gasket’s purpose resulting in me putting the piece back onto the cooler the wrong way.
When the flood happened the rubber gasket was not seated properly and caused the cooler’s internal water reservoir to overflow onto the floor. Not being a water cooler design engineer, I wasn’t aware of the piece was supposed to be put back on the water cooler each time I changed the 5 gallon bottles. I complained to Sparkletts about this piece coming off each time I changed the bottle and was told that’s the way the coolers are and I would just need to put it back onto the machine before putting a new bottle on.
I contacted Sparkletts and DS Waters of America as well as Oasis International who actually makes the cooler and told them about the issue and the fact that he now have mold growing beneath his home in Los Angeles due to the water damage their product caused, they have repeatedly ignored the problem and stated that since the home was built in 1920 their floor was not worth anything and they were not responsible.
He found out that Patriarch Partners owns Oasis International and when he contacted them to talk to someone, they told him that they did not know anyone he could talk to and said they were disconnecting the call, they proceeded and done just that.
The water cooler that these companies have provided consumers are dangerous and should be taken off the market due to the flood potential of them and the ability to cause mold to be in homes as a result. What recourse of action can we take against these companies ? Ignoring the problem is not getting rid of the mold which we are being exposed to and our floor is now coming apart.
When the flood happened, we had to move a gas oven to dry the water. It was discovered by the gas company. The gas line was leaking causing gas to enter out home which was an explosion hazard. Had the cooler not flooded our home, we would not have moved the oven.
- Model
- Atlantis Series Bottle coolers
- Bought from
- Sparkletts
- Where
- Los Angeles, California: Home/
Apartment/ Condominium - Who was involved
- Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Oasis, made or sold by OASIS INTERNATIONAL
- How badly, in CPSC’s words
- Incident, No Injury
-
No one hurt Made Jun 20, 2012, sent to the company Jun 29, 2012, published by CPSC Jul 16, 2012
The product, in the report: Drinking water cooler unit, with hot and cold spigots.
On June 19, 2012, employees arriving to work at the State Fire Marshal’s Office discovered that the drinking water cooler had overheated, the water jug had melted/buckled, the cooler unit had cracked, and water was all over the floor. The unit was still too hot to touch.
- Model
- B1SRHS-D102
- UPC
- I don’t know
- Serial number
- 9623 229082
- Bought from
- Mountain Mist Bottled Water Service
- Where
- Olympia, Washington: Other Public Property/
Office - Who was involved
- Unspecified
- The reporter’s relation to them
- Unspecified
- As this report names them
- Brand I don’t know, made or sold by OASIS INTERNATIONAL
- How badly, in CPSC’s words
- Incident, No Injury
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Emergency room Made Aug 10, 2011, published by CPSC Sep 1, 2011
The product, in the report: DS Waters distributed the Hot and Cold Water Coolers that hold 5 gallon water tank.
Crystal Springs 6750 Discovery Blvd. Mableton, Ga. 30126 Distributor: DS Waters of America Inc., of Atlanta, Ga. When installing a 5 gallon water bottle on the supplied water cooler there was no warning label. To release anti drip requires pushing down on a bottle that weighs 44 pounds. The container did not have a handle to assist in the install. The snap release required an addition push of 26 pounds to release plastic cap. This allowed injury to right middle finger when it was wedged at base of water bottle. Doctor X-ray finger determined it had a fracture and was unable to work on that day. This is a hazard that could have been avoided with proper warning sticker. Also the release cap required additional pressure to install bottle pushing the bottle down with 70 pounds. I believe the safety release was defective and required the bottle to be pushed on to the cooler.
- Model
- B1ESHS-A200
- Serial number
- 0303020348
- Bought from
- DS Waters
- Where
- Orlando, Florida: Home/
Apartment/ Condominium - Who was involved
- Age 54, Female
- The reporter’s relation to them
- My Spouse
- As this report names them
- Brand Oasis ,, made or sold by DS WATERS
- How badly, in CPSC’s words
- Injury, Emergency Department Treatment Received
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
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U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.