Mountain Valley drinking fountains
1 report to CPSC, the latest made Apr 19, 2015. A report isn’t a recall.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CPSC’s own search is on saferproducts.gov.
At a glance
From SaferProducts.gov, released Oct 25, 2026.
- 1report to CPSC
- Apr 19, 2015the latest report was made
- Apr 19, 2015the earliest
- 0with the company’s comments
- Brand
- Mountain Valley
- Maker
- MOUNTAIN VALLEY SPRING WATERMakers, importers or sellers, as the reports name them
- Product
- Drinking fountainsCPSC’s product type: Drinking Fountains (code 136), in Products at Public Facilities: Other
By month
The numbers, as a table
| Month | Reports |
|---|---|
| April 2015 | 1 |
How badly anyone was hurt
- Seen by a doctor or nurse 1 CPSC: Injury, Seen by Medical Professional
As each report says it, in short words; CPSC’s own words are under each.
The reports, as CPSC published them
Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.
Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.
CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.
-
Seen by a doctor or nurse Made Apr 19, 2015, sent to the company Apr 27, 2015, published by CPSC May 18, 2015
The product, in the report: [REDACTED] Mountain Valley 5 gallon glass water jug
I just recently became a residential customer of a glass water jug from a company called Mountain Valley, [REDACTED] and had a water cooler and several large five gallon glass containers of water delivered. Today I changed bottles for the first time as we used up the full first jug. As a first time user I was not aware that when I peeled back the white tab covering the center of the neck of the bottle and turned it over to put it on the cooler it would not easily slide through the center. Rather what happens is that it rests momentarily with the full weight of the water and bottle on the plastic center until that breaks away and the bottle drops into the dispenser. Unfortunately if you are not aware of this sudden drop of the water then you don’t know that it will not ease down but rather drops forcefully. My pinky happened to be near the neck of the bottle at a pinch point and as the full weight dropped the force smashed my pinky and shattered the bone. This is a ridiculously dangerous design which should be corrected immediately and significant warnings should be in place for customers to be made aware. I’m in tremendous pain and my fingertip is shattered.
- Where
- syosset, New York: Home/
Apartment/ Condominium - Who was involved
- Age 45, Male
- The reporter’s relation to them
- Self
- As this report names them
- Brand Mountain Valley, made or sold by MOUNTAIN VALLEY SPRING WATER
- How badly, in CPSC’s words
- Injury, Seen by Medical Professional
CPSC’s disclaimer
Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.
Word for word, from the disclaimer in CPSC’s export.
Sources
Sources
-
U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.
Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.
Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.