Hearth Record

Back to Drinking fountains

Glacier/[REDACTED] drinking fountains

1 report to CPSC, the latest made Aug 24, 2022. A report isn’t a recall.

Watch it to hear when CPSC publishes new reports about it. CPSC’s own search, on saferproducts.gov

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At a glance

From SaferProducts.gov, released Oct 25, 2026.

  • 1report to CPSC
  • Aug 24, 2022the latest report was made
  • Aug 24, 2022the earliest
  • 0with the company’s comments
Brand
Glacier/[REDACTED]
Maker
Primo Water CorporationMakers, importers or sellers, as the reports name them
Product
Drinking fountainsCPSC’s product type: Drinking Fountains (code 136), in Products at Public Facilities: Other

By month

1 report from September 2021 to August 2022; the most in August 2022, 1.
The numbers, as a table
Reports to CPSC by the month each was made, newest first
MonthReports
August 20221

How badly anyone was hurt

  • Emergency room 1 CPSC: Injury, Emergency Department Treatment Received

As each report says it, in short words; CPSC’s own words are under each.

The reports, as CPSC published them

Reports people made to the U.S. Consumer Product Safety Commission. CPSC publishes each one after sending it to the company named, and doesn’t guarantee they’re accurate. A report isn’t a recall.

Each report is the words of the person who made it, as CPSC published them. The company’s comments, where CPSC published any, are set apart as the company’s own.

Source:

CPSC, SaferProducts.gov public database export. Released Oct 25, 2026. Updated daily.

  1. Emergency room

    Made Aug 24, 2022, sent to the company Aug 29, 2022, published by CPSC Sep 13, 2022

    The product, in the report: The water machine is a Glacier water dispenser. The bottle was an [REACTED] 5-gallon water jug.

    On Saturday, August 20, 2022 around 3pm, I entered a Kroger to refill plastic 5-gallon jugs with water at the Glacier water refill station on aisle 11. These jugs had water in them the week before and were used to holding water. The first jug filled up with five gallons just fine. The water stopped after each gallon, and I had to press the start button after what looked like a gallon (5x). As the second jug was filling up almost to the top, I looked over at my cart and then turned back to push the off button, when I heard a loud boom and saw that the bottom of the jug had exploded outward toward me. Both of my hands and wrists were impacted, and I held my left wrist with my right hand because it was bleeding and in a lot of pain. Water was all over the floor and the jug was missing its bottom. The Kroger shift manager [REDACTED] and the security staff helped keep customers away from me while my partner tried to calm me down and make sure I had all my fingers. The staff brought me some ice, and I spoke with [REDACTED] the pharmacist who said he used to work in the ER and thought if I was able to hold my wrist the way that I was that the wrist was not broken. We left the store and went to urgent care after giving our names and numbers to [REDACTED] and his boss [REDACTED]. Xrays showed that I did not have any broken bones, but had serious soft tissue contusions and sprains. I will be out of work for the next two weeks at least. I returned to the same Kroger on Monday, August 22, 2022 and the Glacier station was not marked as “Out of Order” or anything, even though the blue top pour spout was missing on the unit that was present on Saturday. I wanted to report this so the machine gets checked and no one else gets hurt. Thank you for anything you can see to do.

    The machine in this report had www.glacierwater.com on the side -- that site appears to no longer exist. I believe Primo operates most Glacier sites now: https://primowater.com/self-service-refill-water/

    Where
    Houston, Texas: Other
    Who was involved
    Age 39, Female
    The reporter’s relation to them
    Self
    As this report names them
    Brand Glacier/[REDACTED], made or sold by Primo Water Corporation
    How badly, in CPSC’s words
    Injury, Emergency Department Treatment Received

CPSC’s disclaimer

Disclaimer: CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.

Source:

Word for word, from the disclaimer in CPSC’s export.

Sources

Sources

  • U.S. Consumer Product Safety Commission, SaferProducts.gov public database export.

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work). CPSC asks to be credited, and that no endorsement be implied.

Source:

Reports of harm are from the U.S. Consumer Product Safety Commission (CPSC), on SaferProducts.gov. CPSC does not endorse Hearth Record.

Back to Drinking fountains

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

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