Hearth Record

Back over prevention: software (Nissan and Infiniti)

Vehicle recall 25V-821. NHTSA received Nissan North America, Inc.’s report on Nov 26, 2025.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Nissan North America, Inc.’s report on Nov 26, 2025. Copied from NHTSA on Oct 25, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A rearview image that does not display reduces the driver’s view behind the vehicle, increasing the risk of a crash.

Nissan North America, Inc.

(Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles.

A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse.

As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, “Rear Visibility.”

Source:

NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.

  • NHTSA’s part: Back over prevention: software.

What should you do?

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan’s customer service at 800-647-7261 or Infiniti’s customer service at 1-800-662-6200. Nissan’s numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Source:

NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.

  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 64,085 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.

Who is recalling it?

  • Made by Nissan North America, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 25, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 25, 2026 and checked Oct 25, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 25, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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