Back over prevention: warnings: external/pedestrian alert (Mercedes-Benz and Mercedes-Maybach)
Vehicle recall 25V-366. NHTSA received Mercedes-Benz USA, LLC’s report on Jun 5, 2025.
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The short answer
NHTSA received Mercedes-Benz USA, LLC’s report on Jun 5, 2025. Copied from NHTSA on Oct 26, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles.
Please see the recall report for a complete list of models.
Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.
As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, “Minimum Sound Requirements for Hybrid Electric Vehicles.”
NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.
- NHTSA’s part: Back over prevention: warnings: external/pedestrian alert.
What should you do?
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2025070005.
NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 94 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.
- Mercedes-Benz EQS 450+202420232022
- Mercedes-Benz EQS 580 4MATIC20232022
- Mercedes-Benz EQS SUV 580 4MATIC202520242023
- Mercedes-Benz EQS SUV 450 4MATIC202520242023
- Mercedes-Benz EQS 450 4MATIC20242023
- Mercedes-Benz EQE SUV 500 4MATIC202520242023
- Mercedes-Benz EQE SUV 350 4MATIC202520242023
- Mercedes-Benz EQE 500 4MATIC20242023
- Mercedes-Benz EQE SUV 350+202520242023
- Mercedes-Benz EQE 350+20242023
- Mercedes-Benz S 580 E 4MATIC2025
- Mercedes-Benz EQS SUV 450+202520242023
- Mercedes-Benz AMG EQE 53 4MATIC2025
- Mercedes-Maybach EQS SUV 680 4MATIC20252024
Who is recalling it?
- Made by Mercedes-Benz USA, LLC.
NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 26, 2026 and checked Oct 26, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 26, 2026.