Hearth Record

Air bags: frontal; electrical system: instrument cluster/panel (Ford)

Vehicle recall 24V-850. NHTSA received Ford Motor Company’s report on Nov 8, 2024.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Ford Motor Company’s report on Nov 8, 2024. Copied from NHTSA on Oct 28, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.

Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles.

The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.

As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • NHTSA’s part: Air bags: frontal.
  • NHTSA’s part: Electrical system: instrument cluster/panel.

What should you do?

Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24C38.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 15 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

Who is recalling it?

  • Made by Ford Motor Company.
Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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