Equipment: electrical: infotainment: software; parking brake: electrical: control module: software; back over prevention: automatic system braking (Mercedes-Benz)
Vehicle recall 24V-688. NHTSA received Mercedes-Benz USA, LLC’s report on Sep 13, 2024.
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The short answer
NHTSA received Mercedes-Benz USA, LLC’s report on Sep 13, 2024. Copied from NHTSA on Oct 19, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles.
A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- NHTSA’s part: Equipment: electrical: infotainment: software.
- NHTSA’s part: Parking brake: electrical: control module: software.
- NHTSA’s part: Back over prevention: automatic system braking.
What should you do?
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 2,025 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
Who is recalling it?
- Made by Mercedes-Benz USA, LLC.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.