Hearth Record

Equipment: electrical; visibility: defroster/defogger/hvac system: windshield: electrical heating element (Nova Bus)

Vehicle recall 24V-657. NHTSA received Nova Bus (US) Inc.’s report on Sep 9, 2024.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Nova Bus (US) Inc.’s report on Sep 9, 2024. Copied from NHTSA on Oct 21, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver’s visibility, increasing the risk of a crash.

Nova Bus (US) Inc.

(Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses.

The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short.

Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

  • NHTSA’s part: Equipment: electrical.
  • NHTSA’s part: Visibility: defroster/defogger/hvac system: windshield: electrical heating element.

What should you do?

Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus’s number for this recall is CR5637.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 208 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

Who is recalling it?

  • Made by Nova Bus (US) Inc..
Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 21, 2026 and checked Oct 21, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 21, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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