Structure: body: roof and pillars (Ford)
Vehicle recall 24V-031. NHTSA received Ford Motor Company’s report on Jan 19, 2024.
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The short answer
NHTSA received Ford Motor Company’s report on Jan 19, 2024. Copied from NHTSA on Oct 28, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles.
The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- NHTSA’s part: Structure: body: roof and pillars.
What should you do?
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 24S02.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 1,889,110 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
Who is recalling it?
- Made by Ford Motor Company.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.