Hearth Record

Power train: automatic transmission: gear position indication (prndl); electrical system: software (Kia)

Vehicle recall 23V-724. NHTSA received Kia America, Inc.’s report on Oct 26, 2023.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Kia America, Inc.’s report on Oct 26, 2023. Copied from NHTSA on Oct 24, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

Unintended vehicle movement can increase the risk of a crash.

Kia America, Inc.

(KIA) is recalling certain 2015-2019 Soul EV vehicles.

The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park ‘P’ position and the parking brake is not applied while the vehicle is powered on.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • NHTSA’s part: Power train: automatic transmission: gear position indication (prndl).
  • NHTSA’s part: Electrical system: software.

What should you do?

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 6,262 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

Who is recalling it?

  • Made by Kia America, Inc..
Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 24, 2026 and checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 24, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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