Hearth Record

Seats: critical fasteners (Nova Bus)

Vehicle recall 23V-714. NHTSA received Nova Bus (US) Inc.’s report on Oct 25, 2023.

  • NHTSA: do not drive
NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Nova Bus (US) Inc.’s report on Oct 25, 2023. Copied from NHTSA on Oct 26, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

Nova Bus (US) Inc.

(Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses.

The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

  • NHTSA’s part: Seats: critical fasteners.

What should you do?

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

NHTSA’s advice: Do not drive

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 514 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

Who is recalling it?

  • Made by Nova Bus (US) Inc..
Source:

NHTSA, Recalls flat file. Released Oct 26, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 26, 2026 and checked Oct 26, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 26, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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