Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm) (Ford)
Vehicle recall 23V-687. NHTSA received Ford Motor Company’s report on Oct 13, 2023.
Watch and the shortlist are kept with a free account, on every device. Your watch list. NHTSA’s own record is on nhtsa.gov.
The short answer
NHTSA received Ford Motor Company’s report on Oct 13, 2023. Copied from NHTSA on Oct 28, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery.
The high voltage battery main contactors may overheat.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- NHTSA’s part: Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm).
What should you do?
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 34,762 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
Who is recalling it?
- Made by Ford Motor Company.
NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
-
National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.