Equipment: other: labels (Collins)
Vehicle recall 22V-699. NHTSA received Collins Bus Corporation’s report on Sep 19, 2022.
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The short answer
NHTSA received Collins Bus Corporation’s report on Sep 19, 2022. Copied from NHTSA on Oct 19, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses.
The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough.
As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, “Bus Emergency Exits and Window Retention and Release.”
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- NHTSA’s part: Equipment: other: labels.
What should you do?
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus’ customer service at 1-800-533-1850 ext. 424.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 3,514 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- Collins DE202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Collins TL202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Collins TH202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Collins SL202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Collins SH202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
- Collins DH202020192018201720162015and 2012, 2013 and 2014, before the model years listed here
Who is recalling it?
- Made by Collins Bus Corporation.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.