Equipment adaptive/mobility: wheelchair lift/ramp (Volvo Bus)
Vehicle recall 21V-597. NHTSA received Volvo Bus Corporation’s report on Aug 2, 2021.
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The short answer
NHTSA received Volvo Bus Corporation’s report on Aug 2, 2021. Copied from NHTSA on Oct 19, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts.
When the lift’s outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail.
As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, “Platform Lift Systems” and 404, “Platform Lift Installations.”
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- NHTSA’s part: Equipment adaptive/mobility: wheelchair lift/ramp.
What should you do?
Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 266 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
Who is recalling it?
- Made by Volvo Bus Corporation.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.