Hearth Record

Electrical system: instrument cluster/panel (Sutphen)

Vehicle recall 21V-358. NHTSA received Sutphen Corporation’s report on May 17, 2021.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Sutphen Corporation’s report on May 17, 2021. Copied from NHTSA on Oct 20, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions.

The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • NHTSA’s part: Electrical system: instrument cluster/panel.

What should you do?

A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 1 vehicles potentially involved, across everything this recall names.

Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

  • Sutphen SP70and 2012, before the model years listed here

Who is recalling it?

  • Made by Sutphen Corporation.
Source:

NHTSA, Recalls flat file. Released Oct 20, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • This recall names only model years before 2015, which have no pages here. Your VIN, at NHTSA, says which recalls are open on a vehicle.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 20, 2026 and checked Oct 20, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 20, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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