Electrical system: instrument cluster/panel (AEV)
Vehicle recall 20V-783. NHTSA received Halcore Group, Inc.’s report on Dec 15, 2020.
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The short answer
NHTSA received Halcore Group, Inc.’s report on Dec 15, 2020. Copied from NHTSA on Oct 19, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Halcore Group, Inc.
(Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions.
These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- NHTSA’s part: Electrical system: instrument cluster/panel.
What should you do?
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore’s number for this recall is 20E-078.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 7 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
Who is recalling it?
- Made by Halcore Group, Inc..
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.