Hearth Record

Equipment: recreational vehicle/trailer; structure (Heartland)

Vehicle recall 20V-521. NHTSA received Heartland Recreational Vehicles, LLC’s report on Aug 28, 2020.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Heartland Recreational Vehicles, LLC’s report on Aug 28, 2020. Copied from NHTSA on Oct 21, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers.

Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

  • NHTSA’s part: Equipment: recreational vehicle/trailer.
  • NHTSA’s part: Structure.

What should you do?

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 1,409 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

Who is recalling it?

  • Made by Heartland Recreational Vehicles, LLC.
Source:

NHTSA, Recalls flat file. Released Oct 21, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 21, 2026 and checked Oct 21, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 21, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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