Hearth Record

Electrical system: software; electronic stability control (esc) (Mercedes-Benz)

Vehicle recall 20V-395. NHTSA received Mercedes-Benz USA, LLC.’s report on Jul 6, 2020.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Mercedes-Benz USA, LLC.’s report on Jul 6, 2020. Copied from NHTSA on Oct 24, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

Mercedes-Benz USA, LLC.

(MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles.

An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately.

On December 18, 2020, an additional 360 vehicles were added to the recall population.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • NHTSA’s part: Electrical system: software.
  • NHTSA’s part: Electronic stability control (esc).

What should you do?

MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020080016.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 5,399 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

Who is recalling it?

  • Made by Mercedes-Benz USA, LLC..
Source:

NHTSA, Recalls flat file. Released Oct 24, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 24, 2026 and checked Oct 24, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 24, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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