Hearth Record

Structure: body: hood: hinge and attachments; structure: body (Setra)

Vehicle recall 20V-394. NHTSA received Daimler Coaches North America’s report on Jul 3, 2020.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Daimler Coaches North America’s report on Jul 3, 2020. Copied from NHTSA on Oct 19, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.

Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches.

The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

  • NHTSA’s part: Structure: body: hood: hinge and attachments.
  • NHTSA’s part: Structure: body.

What should you do?

DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA’s number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 58 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

Who is recalling it?

  • Made by Daimler Coaches North America.
Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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