Hearth Record

Equipment adaptive/mobility (CHTC Bus)

Vehicle recall 20V-102. NHTSA received CHTC Bus Group’s report on Feb 21, 2020.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received CHTC Bus Group’s report on Feb 21, 2020. Copied from NHTSA on Oct 28, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

Lift devices that have not completed compliance certification cannot be assumed to be safe, increasing the risk of injury.

CHTC Bus Group (CHTC) is recalling certain 2016-2018 HT-35 and HT-45 buses equipped with ADA wheel chair platform lifts.

The lift devices have not completed the compliance certification process.

As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 403, “Platform Lift Devices” and 404, “Platform Lift Installations.”

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • NHTSA’s part: Equipment adaptive/mobility.

What should you do?

CHTC has removed the non-compliant wheelchair platform lifts, thereby remedying all of the affected vehicles. Owner letters will not be sent. The recall began February 19, 2020. Owners may contact CHTC customer service at 1-909-993-0858.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 4 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

Who is recalling it?

  • Made by CHTC Bus Group.
Source:

NHTSA, Recalls flat file. Released Oct 28, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 28, 2026 and checked Oct 28, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 28, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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