Hearth Record

Electrical system: software (Vactor)

Vehicle recall 20V-050. NHTSA received Vactor Manufacturing’s report on Jan 29, 2020.

NHTSA’s own record, on nhtsa.gov

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The short answer

NHTSA received Vactor Manufacturing’s report on Jan 29, 2020. Copied from NHTSA on Oct 22, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

Unintentional vehicle movement increases the risk of crash.

Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted.

While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

  • NHTSA’s part: Electrical system: software.

What should you do?

Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor’s number for this recall is SB-0304.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 777 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

Who is recalling it?

  • Made by Vactor Manufacturing.
Source:

NHTSA, Recalls flat file. Released Oct 22, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 22, 2026 and checked Oct 22, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 22, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

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Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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