Seats (Collins)
Vehicle recall 18V-696. NHTSA received Collins Bus Corporation’s report on Oct 5, 2018.
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The short answer
NHTSA received Collins Bus Corporation’s report on Oct 5, 2018. Copied from NHTSA on Oct 19, 2026.
Every line below is in NHTSA’s own words, with its source beside it.
What’s wrong with it?
If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30” series, standard, unbelted, school bus seats, or SB11-30” series school bus seats with lap belts only.
The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash.
As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, “School Bus Passenger Seating and Crash Protection.”
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- NHTSA’s part: Seats.
What should you do?
Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins’ number for this recall is 18e056.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
- How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
- Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.
Which ones are recalled?
NHTSA counts 1,705 vehicles potentially involved, across everything this recall names.
Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
Who is recalling it?
- Made by Collins Bus Corporation.
NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.
What the record doesn’t say
- NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
- Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
- How many have been returned or fixed isn’t in the notice.
Hearth Record wrote these lines.
Sources
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National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).
Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).
Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.