Hearth Record

Equipment adaptive/mobility (Turtle Top)

Vehicle recall 18V-603. NHTSA received Turtle Top’s report on Sep 10, 2018.

NHTSA’s own record, on nhtsa.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. NHTSA’s own record is on nhtsa.gov.

The short answer

NHTSA received Turtle Top’s report on Sep 10, 2018. Copied from NHTSA on Oct 19, 2026.

Every line below is in NHTSA’s own words, with its source beside it.

What’s wrong with it?

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts.

The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

  • NHTSA’s part: Equipment adaptive/mobility.

What should you do?

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

  • How to reach the firm: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information, with their dates of receipt (49 CFR 573.6 (c)(6)).
  • Check a vehicle by its VIN at NHTSA: the recalls still open on it are listed there.

Which ones are recalled?

NHTSA counts 180 vehicles potentially involved, across everything this recall names.

Each model year opens its own page: every recall naming it, its owner complaints and its crash ratings.

Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

  • Turtle Top Vanterra2018201720162015and 2013 and 2014, before the model years listed here
  • Turtle Top Odyssey2018201720162015and 2013 and 2014, before the model years listed here
  • Turtle Top Terra Transit2018201720162015and 2013 and 2014, before the model years listed here

Who is recalling it?

  • Made by Turtle Top.
Source:

NHTSA, Recalls flat file. Released Oct 19, 2026. Updated daily.

What the record doesn’t say

  • NHTSA’s recall file doesn’t say whether anyone was hurt. Owners’ complaints are counted on each vehicle’s page.
  • Whether one vehicle or seat has been fixed: only its maker, or NHTSA’s lookup with a VIN, can say.
  • How many have been returned or fixed isn’t in the notice.
Source:

Hearth Record wrote these lines.

Sources

  • National Highway Traffic Safety Administration, Recalls flat file (FLAT_RCL_POST_2010).

    Released Oct 19, 2026 and checked Oct 19, 2026. Updated daily. Public domain (U.S. Government work).

Source:

Vehicle, car seat, tire and vehicle equipment recalls, owner complaints and crash ratings are from the National Highway Traffic Safety Administration (NHTSA). Copied on Oct 19, 2026.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.